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Holiday Inn Express Hotel & Suites West Chester by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites West Chester by IHG

Free daily buffet breakfast
Lobby sitting area
Indoor pool
Suite, 2 Queen Beds, Accessible (Mobility) | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning
$127
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
1310 Wilmington Pike, West Chester, PA, 19382
  • Place, West Chester University of Pennsylvania
    ‪6 min drive‬
  • Place, QVC Studio Park
    ‪12 min drive‬
  • Place, Longwood Gardens
    ‪15 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Bathroom sink

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(55 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(6 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bathroom sink

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Bathroom sink

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Suite, 2 Queen Beds, Accessible (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, laptop workspace, blackout drapes

Room (Specialty)

  • 474 sq ft
  • Sleeps 1
  • 1 King Bed

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Reception
Brinton Suites
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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 944 reviews
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About this property

Holiday Inn Express Hotel & Suites West Chester by IHG

West Chester hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites West Chester by IHG offers 75 air-conditioned accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites West Chester by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express Hotel & Suites West Chester by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel West Chester
Holiday Inn Express West Chester
Comfort Inn Brandywine Valley
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Holiday Inn Express Hotel Suites West Chester
Holiday Inn Express Hotel Suites West Chester by IHG
Holiday Inn Express Hotel Suites West Chester an IHG Hotel
Holiday Inn Express Hotel & Suites West Chester by IHG Hotel

Reviews

Holiday Inn Express Hotel & Suites West Chester by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

Reviews

2/10 Terrible

Jeff

Disliked: Staff & service, property conditions & facilities
This hotel has terrible customer service and canceled my stay last minute, leaving me without a place
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Great stay
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotels convenient location and surrounding natural beauty.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I went to check in a little early and said there were no rooms available. It wasn't a problem, I waited and sat down. Only to see two new customers go to check-in counter and be checked in! I went into the elevator and the floor was soaked with coffee, and all they way through the lobby. The lobby area floor looked like it hadnt been washed and had food stuck to the tile. The room carpet was not cleaned. Overall stay was very unsatifactory.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, spacious and quiet. It was easy to find parking and staff was responsive to our needs!
Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Nice!
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lester

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmin

Stayed 2 nights in Apr 2025

10/10 Excellent

kaitlyn

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kashif

Liked: Cleanliness
It was clean
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly and the pool was relaxing! The staff was polite and eagerly helped us. I will definitely recommend this place!
Stayed 1 night in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Katherine, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable in a spot convenient to US202 restaurants, stores, etc. Will stay here again!
Stayed 1 night in Jun 2025

8/10 Good

Charlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Holiday Inn Express in West Chester was really great! All the front desk staff members were personable, helpful, and knowledgeable. Our room was clean and was serviced promptly and thoroughly. We had all the conveniences we needed...plenty of hooks, storage, and luggage spots...and the bathroom was well-apportioned with shampoo, conditioner, hand soap, body soap, body lotion, and plenty of linens. Our room was on the 3rd floor right next to the elevator which concerned us, but we heard absolutely NO NOISE from it at all. :) Breakfast was delicious; the coffee was great; we loved the pancake machine. The only suggestion, and the only reason for 4 not 5 stars, is to provide pillows of varying support. We had 4 large bed pillows, but they were all very very soft and did not provide enough support for me, a side-sleeper. Since there are 4 pillows, it would be great for some to be soft and some to be firmer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jun 2025