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Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double or Twin Room (extra bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:

  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area

Property Features

Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Wired and wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Hotel Palacio Azcárate is a smoke-free property.

  • Lazy river
  • Ski passes available
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Front desk (limited hours)
  • Conference space
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2013
  • Free WiFi
  • Self parking (surcharge)
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Wheelchair accessible
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 300
  • Area shuttle (surcharge)
  • Number of meeting rooms - 2
  • Ski storage
  • Ski-in/ski-out access
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 3229
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 20
  • Internet access - wireless
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Golf lessons with a pro
  • Free newspapers in lobby
  • Pro shop

Family Friendly Amenities

  • Family property
  • Lazy river
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Hotel Palacio Azcárate offers 20 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ezcaray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Flat-panel TV
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Pillow menu
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Minibar (stocked, some free items)
  • Towels provided
  • Number of bathrooms - 1
  • Champagne service
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Bed sheets not available

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10:30 AM.

Hotel Palacio Azcárate has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a lazy river and ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Ziplining on site
  • Hunting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Snow sports gear

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 100 per person (roundtrip)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 13.20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 13.2 per night
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 11:00 PM

Check-in time starts at 2:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:00 AM

Front desk closes daily at 11:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cribs (infant beds) are available for EUR 13.2 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 13.20 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Hotel Palacio Azcárate
  • Hotel Palacio Azcárate Ezcaray
  • Palacio Azcárate
  • Palacio Azcárate Ezcaray
  • Hotel Palacio Azcárate Hotel
  • Hotel Palacio Azcárate Ezcaray
  • Hotel Palacio Azcárate Hotel Ezcaray

Hotel Reviews

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