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Ezzahra Vacation Packages

The property was beautiful. Morning staff were respectful and helpful. The checkin manager was not helpful at all. The property is around 200 meters away from where th car reaches and no one helps you with luggage, it’s not mentioned in the listing. No one is at thr property after 5 and no response to messages. Royal suite had 2 beds and one comforter and when asked for extra comforter, no one replied. It might be acceptable for the region but international travellers are used to better customer service and that clearly lacks here. Property was immaculate clean, terrace was excellent. Spa hardly existed. Coffee is 4USD and you have to make it yourself unlike it’s provided free in any hotel. In short it’s Pricey for what you get.

The staff were amazing and the food has got to be the best I’ve eve had at an all inclusive. If you’re looking for a romantic getaway this isn’t the place because most of the guests were families with kids. My husband and I booked two days at the on site spa and were disappointed to find they allowed children into the indoor pool and jacuzzi tubs which was packed with screaming children which made our spa experience anything but relaxing.

Amazing experience, excellent location, amazing staff and beautiful rooms.

When we first got there, the checking in was absolute mess. No order, people pushing to get up to the counter. When there, they ignored you until I had to forcefully say, hey I am here. And the stench in the room was awful. I had a hard time sleeping. I would wake up almost gagging. Out of my 3 weeks in Turkey and Tunisia, this was the most negative situation I had. Now having said that, the place was beautiful and the food was good. So gave it 3 out of 5.

It was terrible I had to book another hotel