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Unfortunately, our stay was a very disappointing experience from beginning to end. The property did not meet the standards we expected, and the overall experience was nothing like what was advertised. Upon arrival, we immediately noticed several issues with the property and felt uncomfortable staying there. The condition of the accommodation was disappointing, and there were concerns regarding cleanliness, maintenance, and the overall quality of the room. The property did not feel properly prepared for guests. Communication and customer service were also frustrating. We expected the staff/management to be responsive and helpful when concerns were brought to their attention, but the situation was not handled in a way that made us feel valued as guests. Ultimately, we decided that the best option was to leave and find alternative accommodations rather than continue our stay. For the price we paid, the experience was completely unacceptable. I would strongly recommend that future guests carefully consider other options before booking. Based on our experience, I would not stay here again or recommend this property to others.

Choose another hotel. The ONLY thing positive is the location.

First, this is no a traditional hotel. It’s two floors of a dirty old apartment building. You enter via door code next to several trash cans and walk up two flights of stairs to an elevator to the third floor reception, which is only open 8am-3pm. Staff was helpful providing after hours access via WhatsApp chat. The room was fortunately cleaner and brighter than the stairway and corridor, which stank of cigarette smoke, with modern finishes. However, the air conditioning did not work and since there’s no on-site staff, it was not addressed until the following day. Additionally, the best was among the oldest, least comfortable my wife or I have ever tried to sleep on. Lots of corridor noise throughout the night. We ended up departing after only one night into our three night stay so we could better sleep.

Excellent hotel and location

Nice and helpful hostesses. Cute common seating areas and patio. Clean. Room was darker than pictures on Expedia and was very highly scented which we got used to after a few days. Coffee and fresh croissants were available throughout the day. Locations was good- near shops and restaurants and the Spanish steps, short walk to Trevi fountain.

Excellent hotel. the rooms are clean and staff is great!

⭐⭐⭐⭐⭐ Exceptional Stay – Gaia Made It Unforgettable! We had a fantastic stay at this hotel! Everything was spotlessly clean, and the location could not have been better for getting around. The entire staff was incredibly warm, welcoming, and always ready to help with fantastic local recommendations. A very special mention goes to Gaia, who was absolutely amazing from the moment we checked in. She truly went above and beyond to make our stay feel special, and we cannot thank her enough for all her help and genuine hospitality. We had a wonderful experience and wouldn't hesitate to recommend this hotel to anyone. We’ll definitely be back!