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Best Western Plus Chena River Lodge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Chena River Lodge

Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
1255 Tvsa Way, Fairbanks, AK, 99709
  • Chena River
    1 min walk
  • University of Alaska-Fairbanks
    3 min drive
  • Pioneer Park
    3 min drive
  • Fairbanks, AK (FAI-Fairbanks Intl.)
    5 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Chena River Lodge

Fairbanks hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Plus Chena River Lodge offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Fairbanks hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in February 2019.

Best Western Plus Chena River Lodge is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Chena Lodge
Best Western Chena River
Best Western Chena River Lodge
Best Western Plus Chena River
Best Western Plus Chena River Lodge
Best Western Plus Chena River Lodge Fairbanks
Best Western Plus Chena River Lodge Hotel
Best Western Plus Chena River Lodge Hotel Fairbanks
Chena River Lodge
Chena River Lodge Best Western
Best Western Plus Chena River Hotel Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska
Best Western Plus Chena River Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks Alaska
Alaska
Best Western Plus Chena River Lodge Hotel
Best Western Plus Chena River Lodge Fairbanks
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Hotel Fairbanks

Best Western Plus Chena River Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 953 reviews" "
Rating 8 - Good. 290 out of 953 reviews" "
Rating 6 - Okay. 109 out of 953 reviews" "
Rating 4 - Poor. 53 out of 953 reviews" "
Rating 2 - Terrible. 29 out of 953 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arthur

Business traveler
Stayed 1 night in Aug 2024

4/10 Poor

Carole

Traveled with family
Disliked: Property conditions & facilities
It was just okay
The room itself was pretty clean. However the light was out inside the bathroom where the toilet and shower are, so we had to leave the door open in order to see. The smoke detector (or co2 not sure) was hanging off the wall and the curtain rods were crooked like they had been pulled too hard so they didn’t shut tightly. It seems like hotels these days should offer smart tv options, not just basic cable.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast offerings
Stayed 5 nights in Jul 2024

8/10 Good

Anise

Stayed 2 nights in Jun 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iris makes this the best place ever. She has the personality that you gotta love. She needs a pay raise. Room was great
Stayed 2 nights in Jun 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very accommodating.
Stayed 3 nights in Jun 2024

8/10 Good

Xavier

Stayed 1 night in Jun 2024

4/10 Poor

Chenthilmurugan

Traveled with family
Without checking the proper check out date the house cleaning manager threw out the foods and drinks kept in the refrigerator, took my suitcases and kept it down . The lady did not bother to get the correct room number. Em 201 was supposed to be cleaned and inspite of the cleaning boy telling her this is not the correct room she messed up. Threw all the laundry clothes along with new clothes When I spoke to her she just said sorry but did not really care. I raised the issue with duty manager on 6/3/2024 in afternoon and he dismissed it as something it normallly happens First the house keeping manager need to check the log book properly If other people are telling her that she is not correct she had thame arrogance not to listen The manager dismissed it being something that happens all the time I have been living in USA as a citizen for more than quarter century and nowhere it has happened except at this best western at Chena River lodge on 1255 TVSA pkwy Fairbanks Alaska The banger also threatened me to throw out of property as I spoke in a raised tone Obviously any one would be upset if their belongings are touched without permission when they are still in the room The manger’s unfit to do his job if he cannot educate his staff and manage them properly I filed a complaint through corporate for best western and they said the general manager would contact or the property owner None had contacted me so far Such is the service. Very poor experience
Stayed 3 nights in Jun 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Whitney K.

Liked: Staff & service, amenities, property conditions & facilities
I had a great stay at the hotel but the toilet smelled like urine. I left the fan on constantly with the door closed. Other than that, great stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

jaldip

Stayed 2 nights in Mar 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great.
Stayed 1 night in Mar 2024

2/10 Terrible

Ryan

Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Kirstin

Stayed 2 nights in Mar 2024

6/10 Okay

Katelin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
The staff were very helpful on giving us info for the aurora viewing places, how to layer up . Special mention to Sherry. The location is convenient
Stayed 2 nights in Mar 2024

6/10 Okay

Maryann

Traveled with family
The rooms are quiet at this hotel with how they have the rooms set up.
Stayed 1 night in Mar 2024

8/10 Good

Harold

Stayed 5 nights in Mar 2024

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Room under bed and behind dressers increadibly dirty. Bottles and cigarette wrappers and rotten berries under the bed and behind dressers and nightstands.
Stayed 2 nights in Feb 2024