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Chena Hot Springs Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Sundeck
Property amenity
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    1 min walk
  • Aurora Ice Museum
    2 min walk
  • Angel Rocks Trailhead
    13 min drive

Room options

Family Suite

  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

  • Sleeps 4
  • 2 Double Beds

About this property

Chena Hot Springs Resort

Fairbanks hotel steps from Chena Hot Springs
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Housekeeping is available on request.
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Chena Hot Springs Resort features an indoor pool and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Fairbanks hotel also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Chena Hot Springs Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 921 reviews" "
Rating 8 - Good. 286 out of 921 reviews" "
Rating 6 - Okay. 163 out of 921 reviews" "
Rating 4 - Poor. 109 out of 921 reviews" "
Rating 2 - Terrible. 65 out of 921 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Masumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Nice, bit outdated
Stayed 2 nights in Aug 2024

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and fun. Steak was marginal at best. atmosphere was great. Would return.
Stayed 1 night in Aug 2024

2/10 Terrible

Abhishek

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hair dryer was not working, dirty floors and water quality not good at all.
Stayed 1 night in Aug 2024

4/10 Poor

Natasha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we actually liked was going into the hot springs early Sunday morning, we had the whole place to ourselves, that was the highlight of our stay! Other than that the restrooms were disguising and looked like they had not been cleaned in 5 years !! The overall vibe of the place was not calm and peaceful, it was totally opposite of what we expected! The restaurant was below average and short staffed. The ice museum was a joke, it was so small and unimpressive! Don’t waste your money!! I would not recommend this place to any of my friends or family .. there are much better places to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

salomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kathy, Chillicothe

Traveled with family
Liked: Cleanliness, amenities
This was a quaint resort with good food and a nice bar. We really enjoyed the hot springs and ice museum. Staff was friendly. Shuttle is expensive. We rented a vehicle for less.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dawn, Anchorage

Traveled with family
Liked: Cleanliness, staff & service
We went for the hot spring. There are a few neat artifacts laying about the property. We stayed in the newer building and the room was great. The tv remote was not functional and I ended up unplugging the tv. The shower house floor was always covered in water (they could use some drainage mats by the lockers so your pant legs don’t get wet) and half the showers were taped off and the toilets didn’t all flush properly. The staff were all friendly and helpful. The beds were very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
2024 cruise
We had a good time especially enjoying the hot spring pool. Didn’t realize that the room had no A/C and unfortunately it was 80 degrees. They did supply fans though that made it manageable during the night. Other then the hot weather that they can’t control it was a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Debnath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort hotel
Room was clean and comfortable. Most staff were very helpful. There are many activities that the hotel guests can participate. The stay included admission to the hot springs and the pool area. Overall , we enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Stayed 7 nights in Jul 2024

10/10 Excellent

nancy

Stayed 1 night in Jul 2024

6/10 Okay

KaRan

Far out of the way
Stayed 1 night in Jul 2024

4/10 Poor

KaRan

Traveled with partner
Disliked: Amenities
Room very hot no AC dinner pricing very expensive
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Property conditions & facilities
It was very nice and good place to have a relaxing time~~
Stayed 2 nights in Jul 2024

10/10 Excellent

ASIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well managed
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hot Springs was wonderful!
Stayed 1 night in Jul 2024

6/10 Okay

Shane, Atoka

Traveled with family
Liked: Cleanliness
The springs were awesome. Enjoyed my time in the water. The room / building is heated by the hot spring water and I was unable to sleep, windows open , fans going and it was still 90 in the room. Bathroom was hot to the touch
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Business traveler
Disliked: Amenities, property conditions & facilities
Run down
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

10/10 Excellent

sussy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot spring waters
Stayed 1 night in Jul 2024

10/10 Excellent

cheryl

Traveled with group
The property was beautiful. I loved all the plants .
Stayed 1 night in Jul 2024