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Hotel North Pole

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel North Pole

Property entrance
Exterior
Handicap Accessible Double Queen Room | Desk, blackout drapes, iron/ironing board, free WiFi
Dining
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
449 N Santa Claus Lane, North Pole, AK, 99705
  • Santa Claus House
    7 min walk
  • Fort Wainwright
    15 min drive
  • Chena River
    16 min drive
  • Fairbanks, AK (FAI-Fairbanks Intl.)
    23 min drive

Room options

View all photos for Santa Suite

Santa Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Santa Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Double Queen Room

Mini Suite Double Queen Room | Desk, blackout drapes, iron/ironing board, free WiFi

Mini Suite Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Extended Stay Suite

Double Extended Stay Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Double Extended Stay Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Extended Stay Suite

Extended Stay Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Extended Stay Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room | Desk, blackout drapes, iron/ironing board, free WiFi

Handicap Accessible Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Queen Room

Mini Suite Queen Room | Desk, blackout drapes, iron/ironing board, free WiFi

Mini Suite Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Queen Room

Handicap Accessible Queen Room | Desk, blackout drapes, iron/ironing board, free WiFi

Handicap Accessible Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Candlewood Suites Fairbanks, an IHG Hotel

Free airport shuttle
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (346)
The price is $189
per night
$204 total
includes taxes & fees
Jan 10 - Jan 11
Candlewood Suites Fairbanks, an IHG Hotel

About this property

Hotel North Pole

North Pole hotel walkable to Santa Claus House
A 24-hour fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel North Pole offers 70 air-conditioned accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.

Hotel North Pole is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide rollaway/extra beds.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel North Pole
North Pole Hotel
Hotel North Pole Hotel
Hotel North Pole North Pole
Hotel North Pole Hotel North Pole

Hotel North Pole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 232 reviews" "
Rating 8 - Good. 77 out of 232 reviews" "
Rating 6 - Okay. 18 out of 232 reviews" "
Rating 4 - Poor. 4 out of 232 reviews" "
Rating 2 - Terrible. 2 out of 232 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful, even before I arrived. Thank You Hiliary
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carol, Signal Mtn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the highway, but quiet. It was very convenient. It was very clean and the staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

KYUNG SAM

Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the very very firm bed. I travel every week and this may be the hardest bed I've ever had room 314
Stayed 3 nights in Jul 2024

10/10 Excellent

BOBBY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.
Stayed 9 nights in Jul 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found some bugs in the bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah, Wellton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Staff is really great
Stayed 1 night in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful
Stayed 7 nights in Mar 2024

10/10 Excellent

Celia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pet friendly! They even give you a dog bed and bowls!
Stayed 1 night in Mar 2024

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility Loved this spot. Only thing lacking is a hot tub.
Stayed 5 nights in Mar 2024

8/10 Good

Kay Shin

Stayed 1 night in Mar 2024

8/10 Good

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel North Pole is the best place we’ve stayed at all week while in the Fairbanks area
Stayed 1 night in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient to area attractions and clean and comfortable; however the shower was weak and for someone four feet tall.
Stayed 1 night in Feb 2024

2/10 Terrible

Mendenzon, Fairbanks

Traveled with family and small children, Business traveler, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very rude and for a hotel that is pet friendly it is very inconvenient that I was told if I leave the building I cant leave my pet in a kennel. I cannot take my peta to conference meetings so staying at this place was pointless
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Awesome place great value and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Location was a big draw . I would stay again for cleanses and a superior staff. Michael from 2nd shift thoughtful and kind went way above to make sure we were able to accomplish a lifetime goal of seeing the northern lights.
Stayed 3 nights in Sep 2023

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel. The room was very nice and clean.Very nice breakfast also. The only thing I would like to see improved on is most people associate the North Pole with Christmas so we thought the lobby area would be decorated and overwhelm us, but it was decorated in Halloween.
Stayed 1 night in Sep 2023