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Best Western Heritage Inn

2.5 star property

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Photo gallery for Best Western Heritage Inn

Lobby
1 bedroom, in-room safe, desk, laptop workspace
Business center
Free breakfast
Outdoor pool, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
1420 E Monte Vista Ave, Vacaville, CA, 95688
  • Nut Tree Plaza
    ‪7 min walk‬
  • Vacaville Premium Outlets
    ‪20 min walk‬
  • Travis Air Force Base
    ‪15 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

7.8 out of 10
Good
(29 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
$143 nightly
The price was $169
The price is $143 total
includes taxes & fees
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About this property

Best Western Heritage Inn

Vacaville hotel with outdoor pool
This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and free breakfast.
Best Western Heritage Inn offers 41 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an outdoor pool, coffee/tea in a common area, and express check-out. Complimentary self parking is available on site.

Best Western Heritage Inn has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Inn Vacaville
Best Western Heritage Vacaville
Best Western Vacaville
Vacaville Best Western
Best Heritage Vacaville
Best Western Heritage Inn Hotel
Best Western Heritage Inn Vacaville
Best Western Heritage Inn Hotel Vacaville

Best Western Heritage Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 967 reviews
Rating 8 - Good. 283 out of 967 reviews
Rating 6 - Okay. 161 out of 967 reviews
Rating 4 - Poor. 114 out of 967 reviews
Rating 2 - Terrible. 123 out of 967 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

2/10 Terrible

ryan

Disliked: Staff & service, property conditions & facilities, room comfort

Not happy

Aparently your not allowed to have guests over. Cops were called when our bowling team arrived the office gave us no deposit refund because it was a fire hazard having 6 people over and one had a service dog that has a distinct service animal vest and our deposit was not returned and there excuse is that people with allergys come and check in and they had to do a special deep clean and that is against the law due to service animal rights they are not allowed to even question you about the animal. Over all i am not going to return and the door was locked both ways couldnt come in or leave the maintenance man literally had to jump in through a window and was in the room with me and my family over an hour along with the manager ,how many people does it take to change out batterys for the electro ic locks
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sammy

Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Stayed 1 night in Feb 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Nerissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service

I wasn’t able to check in and they wouldn’t refund me for my stay
Stayed 2 nights in Mar 2025

4/10 Poor

Maria

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The area was great. The staff was amazing, but the room looked like it was in the middle of a remodel. The beds were very uncomfortable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Stayed 2 nights in Mar 2025

2/10 Terrible

Sudhir

Disliked: Amenities, property conditions & facilities
No good
Stayed 1 night in Mar 2025

8/10 Good

Steven B.

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Don

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All in all good.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Hermelinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Nerissa

Stayed 4 nights in Feb 2025

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk employees were a delight!
Stayed 2 nights in Feb 2025

10/10 Excellent

Xay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Business traveler
Stayed 5 nights in Jan 2025

8/10 Good

Austin

Stayed 4 nights in Jan 2025

2/10 Terrible

Joshua

Disliked: Staff & service
Trash
Stayed 1 night in Jan 2025

10/10 Excellent

Roop

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Jan 2025