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Best Western Heritage Inn

2.5 star property

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Photo gallery for Best Western Heritage Inn

Lobby
Outdoor pool, sun loungers
Free breakfast
In-room safe, desk, laptop workspace, blackout drapes
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1420 E Monte Vista Ave, Vacaville, CA, 95688
  • Nut Tree Plaza
    ‪9 min walk‬
  • Vacaville Premium Outlets
    ‪19 min walk‬
  • Travis Air Force Base
    ‪14 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Heritage Inn

Vacaville hotel with outdoor pool
This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and free breakfast.
Best Western Heritage Inn offers 41 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an outdoor pool, coffee/tea in a common area, and express check-out. Complimentary self parking is available on site.

Best Western Heritage Inn has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Inn Vacaville
Best Western Heritage Vacaville
Best Western Vacaville
Vacaville Best Western
Best Heritage Vacaville
Best Western Heritage Inn Hotel
Best Western Heritage Inn Vacaville
Best Western Heritage Inn Hotel Vacaville

Best Western Heritage Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 922 reviews
Rating 8 - Good. 272 out of 922 reviews
Rating 6 - Okay. 159 out of 922 reviews
Rating 4 - Poor. 109 out of 922 reviews
Rating 2 - Terrible. 115 out of 922 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Abhishek

Liked: Staff & service
Disliked: Property conditions & facilities
The inside infrastructure is getting old, the bathrooms the doors . Sometime when there are funds it needs some renovation.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service
Doable although noisy
Greeted by friendly staff, room was spacious, plenty of linen, breakfast was plentiful. Mattress had huge craters in it making it uncomfortable. Environment is noisy at night -- people hanging out in parking lot, people upstairs awake till all hours.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, professional and willing to help out and make your stay enjoyable. We've stayed here before and wouldn't go anywhere else if we stay in this area. Great breakfast, only would recommend a hot cereal, perhaps the quacker oats in individual serving packets. Perfect for this cold weather.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Traveled with family and small children
Liked: Amenities
Great people working there!
Stayed 2 nights in Nov 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times and normally everything is fine but this last room I got had a very strong smell of industrial cleaner in the room, overpowering. I can't imagine what mess was cleaned up.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Staff
Both of the front desk agents I had communication with were excellent. Very friendly, would definitely recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel it’s self was older wasn’t the best in terms of how it looks. What made up for the outdated hotel was the staff. The front desk clerk was really nice and and warming. My kids and I felt comfortable and overall had a nice stay.
Stayed 1 night in Nov 2024

8/10 Good

Victorio

Stayed 1 night in Nov 2024

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Nice staff, adequate facilities, easy booking, bed was very comfortable. Cons: Breafast wasn’t replenished for people in the latter part of the breakfast timeframe, flies in the lobby while eating, Orbitz advertised cribs but staff on site had none, instructions for the TV didn’t match the remote and set in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The customer service was excellent. Would definitely come back next time.
Stayed 7 nights in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy upstairs neighbor
Stayed 3 nights in Nov 2024

6/10 Okay

Leland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean near shopping and the breakfast was great !
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Sep 2024

10/10 Excellent

castor

Stayed 1 night in Oct 2024

2/10 Terrible

Filadelfo

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very smelling like tobacco My kids and I got bits from bed bugs..people where smoking wk and making too much noise it was hard to sleep that why I cancel before time..food it was great and the services
Stayed 3 nights in Oct 2024

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bennie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent and my stay was great
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast!! Friendly service and hospitality.
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff, polite and friendly. Easy access to most stores driving or waking
Stayed 5 nights in Oct 2024

4/10 Poor

Steven B.

Liked: Staff & service
Stayed 2 nights in Oct 2024