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Best Western Plus Heritage Inn

2.5 star property

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Photo gallery for Best Western Plus Heritage Inn

Reception
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
Exterior
Outdoor pool
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1955 E 2nd St, Benicia, CA, 94510
  • Benicia Certified Farmers Market
    ‪20 min walk‬
  • Benicia Clock Tower
    ‪2 min drive‬
  • Six Flags Discovery Kingdom
    ‪12 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Benicia by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (655)
$177 nightly
The price is $177 total
includes taxes & fees
Holiday Inn Express Benicia by IHG

About this property

Best Western Plus Heritage Inn

Benicia hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Plus Heritage Inn provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Heritage Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per night
Cribs (infant beds) are available for USD 20.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.00 per night
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Best Western Plus Heritage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 885 reviews
Rating 8 - Good. 290 out of 885 reviews
Rating 6 - Okay. 91 out of 885 reviews
Rating 4 - Poor. 32 out of 885 reviews
Rating 2 - Terrible. 20 out of 885 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ARANZA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff !
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Stayed 6 nights in Feb 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient
Stayed 2 nights in Feb 2025

8/10 Good

Bryce, Portland

Liked: Staff & service
Disliked: Amenities
The executive suite portion is great, maintenance is not great but may be due to the age of the hotel facilities in general. The hotel has vagrancy issues that may be beyond the control of staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Great place to stay We love our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
Why, my ratings should be enough. If I have to add specific comments you can stop sending me review requests.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was amazing right off the freeway.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa, Reno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless comfortable room, amazing staff, great breakfast. This is what an affordable hotel should be. The only negative was the shower pressure wasn't very strong. Will book this place every time we visit Benicia.
Stayed 1 night in Jan 2025

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room and friendly staff

This is the best room that ive stayed in and ive stayed here several times.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne, Ashland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and shuttle to airport
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grear hotel

Nice quiet and clean place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great customer service and the room was clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Amenities
Great customer service and a clean hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the second year in a row I have stayed here on Christmas Eve to visit family for the holidays in Benicia. The staff is always so friendly, and the entire hotel is immaculate. Plenty of parking and literally a 2 minute drive to Main Street. Definitely recommend it when you're looking for a clean, friendly, convenient place to stay in Benicia.
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alfie

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
It was clean and safe, just what I needed for an overnight stay
Stayed 1 night in Dec 2024

2/10 Terrible

Alfie

Stayed 1 night in Dec 2024

10/10 Excellent

Carmela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful ! The breakfast is good Place is clean. We will be back for the third year !
Stayed 7 nights in Nov 2024

10/10 Excellent

Wolf

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently Close to freeway, clean rooms, comfortable beds, reasonable price.
Stayed 1 night in Nov 2024