Best Western Plus Heritage Inn

2.5 star property

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Photo gallery for Best Western Plus Heritage Inn

Reception
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1955 E 2nd St, Benicia, CA, 94510
  • Benicia Clock Tower
    ‪3 min drive‬
  • Vallejo Ferry Terminal
    ‪9 min drive‬
  • Six Flags Discovery Kingdom
    ‪10 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Heritage Inn

Benicia hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Plus Heritage Inn provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Heritage Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Best Western Plus Heritage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 854 reviews
Rating 8 - Good. 283 out of 854 reviews
Rating 6 - Okay. 89 out of 854 reviews
Rating 4 - Poor. 31 out of 854 reviews
Rating 2 - Terrible. 20 out of 854 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alfie

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
It was clean and safe, just what I needed for an overnight stay
Stayed 1 night in Dec 2024

2/10 Terrible

Alfie

Stayed 1 night in Dec 2024

10/10 Excellent

Carmela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful ! The breakfast is good Place is clean. We will be back for the third year !
Stayed 7 nights in Nov 2024

10/10 Excellent

Wolf

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently Close to freeway, clean rooms, comfortable beds, reasonable price.
Stayed 1 night in Nov 2024

8/10 Good

Jimmy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again, staff have me $5 Lyft !!!
Stayed 1 night in Nov 2024

8/10 Good

Scott

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and very secure.
Stayed 5 nights in Oct 2024

10/10 Excellent

Melisa, Oakland

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor smoking and dog area. Rooms were clean and comfortable. Staff was very nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

monica

Traveled with partner
Liked: Cleanliness, staff & service
Just a little dated
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. They even have a free hot chocolate machine! My son was so happy!
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Stayed 3 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay!
Room exceeded our expectations as we have stayed in more expensive rooms at times. It was for an overnighter only but we were totally impressed!
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is so close to my parents. The only thing I would change is get rid of carpeting. Otherwise it was lovely!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, room was clean and quiet, and I really liked the blackout curtain.
Stayed 3 nights in Sep 2024