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Holiday Inn Express Benicia by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Benicia by IHG

Exterior
Terrace/patio
Free daily continental breakfast
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • Free WiFi
$148
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
1375 E 5th St, Benicia, CA, 94510
  • Benicia Clock Tower
    ‪19 min walk‬
  • Vallejo Ferry Terminal
    ‪11 min drive‬
  • Six Flags Discovery Kingdom
    ‪13 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Balcony (Feature)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Bedrooms, Balcony (Feature)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Customisable Technology)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed (Customisable Technology)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds (Extra Floor Space)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Bedrooms, Corner

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Benicia by IHG

Benicia hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a business center, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Holiday Inn Express Benicia by IHG offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers.

This Benicia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 850 square feet (77 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Express Benicia by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benicia Holiday Inn Express
Holiday Inn Express Benicia
Holiday Inn Express Hotel Benicia
Holiday Inn Express Benicia Hotel Benicia
Holiday Inn Express Benicia Hotel
Inn Express Benicia Hotel

Holiday Inn Express Benicia by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 675 reviews
Rating 8 - Good. 194 out of 675 reviews
Rating 6 - Okay. 66 out of 675 reviews
Rating 4 - Poor. 32 out of 675 reviews
Rating 2 - Terrible. 24 out of 675 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Stayed 1 night in May 2025

10/10 Excellent

Kathleen, Kernville

Liked: Cleanliness, amenities, property conditions & facilities
Close to town and shopping
Stayed 1 night in May 2025

8/10 Good

Andrew, Fredericksburg

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and responsive. Opaque draperies did not close together. 2 ft gap. No shade either so privacy through the room window was only complete with all lights off.
Stayed 7 nights in May 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Close to dining
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

A good hotel but it needs to do better.

Checking in was slow. he clerk was away from the desk so a video method was in use. It was painfully slow, and there were at least people waiting to check in. Finally the clerk came back and I was quickly checked in. I suppose this is what the future will be for check in but I hated it. I'm not sure that sufficient maintenance is being done. The ice bucket top was broken, the bar holding hangers was broken, and the office chair was broken. After all this, I am still not disappointed with the Hotel. We will probably stay there again in the future because the staff is always so nice.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little dated, BUT.....they offer cold lemon water and cookes upon arriving which is a BIG deal when you've been traveling.....the location is set in a quiet area...its clean..the room was large and relaxing, i slept like a rock....housekeeping was exceptional....breakfast was amazing....and DYLAN was GREAT, he made check in easy....took care of a couple hiccups and followed up...thank you again DYLAN....associates like you make our stay Great....
Stayed 1 night in May 2025

6/10 Okay

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Wilson

Great place
Stayed 1 night in Apr 2025

10/10 Excellent

FENGYE

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was somewhat lacking in its identity…I think you need a larger sign whereby it can be seen soon as people exit the interstate. The other thing that should be attended to is: the water pressure & water temperature- luke warm water will run away your female guests.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
This is an old hotel with a squeaky elevator, weird check in and out (a kiosk with a large screen where a person would appear and talk to you through a camera), but comfortable bed, clean room and a pretty standard free breakfast. The rooms are not very soundproofed and I did have noisy neighbors.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 2 nights in Mar 2025

8/10 Good

Patrick

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Don’t tell anyone

Nice hotel. Quiet. Great front desk staff. I don’t like the virtual desk staff. The reason I don’t like the virtual desk staff is because they are offshore. The accent is extremely difficult to understand. Had an issue with check in and I finally had to walk away. That’s not how you run a business. Finally a physical person came out and problem solved in two minutes because I was able to understand her.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Sandra

Stayed 1 night in Mar 2025

6/10 Okay

Ruben

Stayed 1 night in Mar 2025

10/10 Excellent

sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a homeless guy in the parking garage area that seemed creepy
Stayed 2 nights in Mar 2025

10/10 Excellent

Naylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great staff. The staff goes above and beyond. Great property overall.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The coffee maker did not work. The telephone was not connected. The shower head was a drizzle. However the staff was incredibly helpful when I needed them and overall it was ok.
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn needs to do better

We were there three days and they never cleaned the room. Dust bunnies on the carpet. Had to change rooms since heat didn't work in the first one. No one at front desk, just a virtual kiosk. Definitely not worth the price. And what's with the plastic over the smoke detector?
Stayed 3 nights in Mar 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025