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SureStay Hotel By Best Western Fernley

2.5 star property

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Photo gallery for SureStay Hotel By Best Western Fernley

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
$105
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Millennium Park
    ‪4 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪35 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel By Best Western Fernley

Fernley hotel with free breakfast
A hot tub, a seasonal outdoor pool, and laundry facilities are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.
SureStay Hotel By Best Western Fernley features a hot tub and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

SureStay Hotel By Best Western Fernley is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 182 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Todd, Fernley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to upgrade and remodel.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist is amazing!!!
Stayed 1 night in Oct 2025

8/10 Good

Omar Jr

Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Stayed 5 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat/air was great. EZ parking. Appreciated the dog area with poop bags. Clean room. Would stay here again
Stayed 1 night in Oct 2025

8/10 Good

leigh

Liked: Cleanliness, staff & service
The staff was polite and very nice. The property is rather rundown and in need of renovation but the rooms and bedding are clean. We had problems with getting the water to work in the bath but we finally managed and it was hot and had good pressure. It was pet friendly but it would be nice if they had an area thar was grassy instead of rocky for the pets.
Stayed 1 night in Oct 2025

8/10 Good

Kib

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

philip

Stayed 1 night in Oct 2025

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean location and the check-in service by the weekend night person was excellent. Very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

✨🤗✨
Stayed 1 night in Oct 2025

6/10 Okay

DON

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Gurlal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
!) We had bugs in our room. We had to buy insect spray and leave for several hours. 2) The mirrors were dirty. 3) The drawers were dusty, so I had to rewash my clothes after putting them in them. 3) We didn't have any sugar or cream for our coffee. 4) Our key cards didn't work when we first arrived, so we had to go to the front desk to have them replaced. 5) There was supposed to be a hot tub, but they didn't have one. 6) The vending machine didn't work, the chips stayed at the bottom, and I was unable to get them out..7) The ice machine only released a few ice cubes at a time. There was only one flimsy blanket on our bed. 8) The bathtub was dirty. They did have a good complimentary breakfast. The ladies at the counter were very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy D

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Fine for quick overnight

Bed was clean. Sink and bathroom were not very clean. Furniture looked like it had been through several moves. It was very banged up and long used.
Stayed 1 night in Oct 2025

2/10 Terrible

paula

Traveled with pets, Traveled with family
Disliked: Staff & service
We were unable to stay at this property. There was a mix-up with our reservation dates. The desk clerk was not helpful in any way. Perhaps she could have contacted Expedia to fix the issue, but she wasn't interested in doing that. We were able to confirm things with Expedia, and receive a refund. I would not recommend this property for this reason.
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet and good location. The staff were friendly and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Staff & service
Very nice staff, room was a little beat up.
Stayed 1 night in Oct 2025

4/10 Poor

Pat

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hair in the beds and shower. Bathroom floor didn't look like it had been cleaned. Visible dust on TV, MICROWAVE, FRIDGE and the head boards. One chair had a huge visible stain.
Stayed 1 night in Oct 2025

10/10 Excellent

Sammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Oct 2025

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroaches and mold were present in the bathroom! Unacceptable!
Stayed 1 night in Oct 2025

6/10 Okay

Becky

Traveled with partner, Traveled with family
Pretty sure there was black mold on the bathroom floor.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kristy

Stayed 1 night in Oct 2025

6/10 Okay

Nicholas L

Stayed 1 night in Aug 2025