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SureStay Hotel By Best Western Fernley

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Exterior
Lobby
Individually furnished, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • The Silverado Casino
    ‪3 min walk‬
  • Millennium Park
    ‪4 min drive‬
  • Green Valley Park
    ‪5 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites Fernley

Pool
Breakfast included
Pet friendly
Kids pool
4.5 out of 5, Wonderful, (1002)
The price is $110
per night
$122 total
includes taxes & fees
Feb 2 - Feb 3
Comfort Suites Fernley

About this property

SureStay Hotel By Best Western Fernley

Fernley hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site.
SureStay Hotel By Best Western Fernley features a spa tub and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. This eco-certified hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

SureStay Hotel By Best Western Fernley is a smoke-free property.

Guests are offered a complimentary full breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from September to May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 891 reviews" "
Rating 8 - Good. 289 out of 891 reviews" "
Rating 6 - Okay. 161 out of 891 reviews" "
Rating 4 - Poor. 66 out of 891 reviews" "
Rating 2 - Terrible. 46 out of 891 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lswrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up going someplace else for the night because they did have a room that had AC. My worst experience ever
Stayed 1 night in Oct 2024

8/10 Good

Denise

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Paula

Stayed 1 night in Aug 2024

8/10 Good

Kathy, Vancouver

Liked: Cleanliness, staff & service
Great layover for us. Traveling with dogs. Luxury Vinyl flooring for pet friendly rooms is great idea
Stayed 1 night in Oct 2024

4/10 Poor

Paula

Disliked: Staff & service, room comfort
Barely better than camping out
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Stayed 1 night in Oct 2024

6/10 Okay

George

Traveled with partner
breakfast was good. No room cleaning over 3 days. Loud party Sunday night. Credited me $60 less than I paid at Expedia??? Expedia charges a fee??
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, great customer service, clean and spacious room. Only down side was the breakfast, the eggs were not good, the ham was the greatest, the potato’s and gravy was good but the biscuits were cold.
Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The only issue was the shower backed up to your ankles in the tub. The drain needs some attention.
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a motel pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
For the price, no comfortable chairs to sit. The housekeeper woke us up at 7am by rolling her cart back and forth.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jim

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I booked 9 rooms for a wedding. Your staff cancelled 7 rooms without notice stating “We are locals therefore, we are NOT allowed”. My friends scrambled Fernley for other accommodations hours before the wedding. FYI. We live approximately 41 miles away in Reno-where everyone is welcome.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Front desk excellent service
Stayed 7 nights in Aug 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service
Quick overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

shaun

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disappointed that we had to stay on the 2nd floor and there was not an elevator.
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never Again
Room very outdated. No comfortable couch or chair. Woke up around 2:00 am to use bathroom and was chased by a black beetle. Trapped it under garbage can. Called front desk and was told pest control was scheduled the next day, after I was scheduled to check out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen T

Stayed 1 night in Jul 2024