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SureStay Hotel By Best Western Fernley

2.5 star property

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Photo gallery for SureStay Hotel By Best Western Fernley

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
The current price is $124
includes taxes & fees
Jun 15 - Jun 16

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪39 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪42 min drive‬

Room options

View all photos for Accessible - 1 King Mobility Accessible Non - Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Accessible - 1 King Mobility Accessible Non - Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

View all photos for King Room

Bathroom | Combined shower/tub, deep soaking tub, hydromassage showerhead

King Room

  • Sleeps 2

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  • Pool
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About this property

SureStay Hotel By Best Western Fernley

Fernley hotel with free breakfast
A hot tub, a seasonal outdoor pool, and laundry facilities are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.
SureStay Hotel By Best Western Fernley features a hot tub and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

SureStay Hotel By Best Western Fernley is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1010 reviews
Rating 8 - Good. 309 out of 1010 reviews
Rating 6 - Okay. 180 out of 1010 reviews
Rating 4 - Poor. 76 out of 1010 reviews
Rating 2 - Terrible. 61 out of 1010 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Friendly service and a fantastic breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Theodore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room needed some serious cleaning and a facelift. I canceled our return reservation and booked another property.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edgar

Very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
The concierge was amazing when I checked in. However there was mold growing on the bathroom walls caused by poor ventilation.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Dennis

Liked: Amenities
The room was fair in cleanliness. The Tv was not working. Staff were pleasant. Overall rating due to these issues
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn't quite as expected but sufficient. Staff was great! Room was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for reasonable cost.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet and good location. The staff were friendly and professional.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
This place is filthy with BED BUGS. The hotel would not refund our stay for our remaining two nights after we found the BED BUGS.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Nice budget motel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

beth

Liked: Cleanliness, staff & service
nice bedside lighting
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean location and the check-in service by the weekend night person was excellent. Very friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Breakfast was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, great breakfast, friendly and professional staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Joyce Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice clean room. Staff was so nice and kind! Will definitely stay again when in Fernley NV. Thank you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist is amazing!!!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Timothy

Great place and friendly staff
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paul

Liked: Staff & service
Very nice staff, room was a little beat up.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Check in was done in seconds. The front desk lady was so welcoming. The bed and pillows were very comfortable. The breakfast and coffee was excellent. Four stars only because of the age and wear of the property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities
Yes everthing was good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, near all kinds of shopping and food.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very warm, welcoming and helpful
Stayed 1 night in Aug 2025