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SureStay Hotel By Best Western Fernley

Property class: 2.5

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Photo gallery for SureStay Hotel By Best Western Fernley

A spacious living room with a large sofa, a coffee table, and a television. There is a door leading outside, a window with a view, and a sign advertising a rewards program.
A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.
A hotel with a covered parking area, a bell tower, and a sign indicating it is a Marriott hotel.
A hotel room with a sofa, a small table, a dining table with chairs, a lamp, and a window with curtains.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and a covered roof structure.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
The current price is $141
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Tesla Gigafactory
    ‪25 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪39 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪42 min drive‬

Room options

View all photos for Accessible - 1 King Mobility Accessible Non - Smoking

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Accessible - 1 King Mobility Accessible Non - Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with two beds, a dining table, and chairs.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a dining table, and chairs.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a door.

Standard Room, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a desk with a chair, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a desk with a chair, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a sofa, a small table, a dining table with chairs, a lamp, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a door.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

Exterior

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel By Best Western Fernley

Fernley hotel with free breakfast
A seasonal outdoor pool, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

SureStay Hotel By Best Western Fernley is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 181 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Unfortunately tub drain plugged up do to hair. Overall nice stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficiently run hotel. Very good price for family traveling
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Dolores

Liked: Staff & service
The room was clean the bathroom could’ve used more attention. The breakfast was good and there’s were clean and comfortable. The location was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Friendly service and a fantastic breakfast
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room.... best WiFi we've had this trip!! Breakfast was really good!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ends at 9 am. That's earlier than most other motels.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Frank

Liked: Cleanliness, staff & service
The staff was very friendly , the hotel was clean and the breakfast was good. But the room definitely needed an upgrade. The coffee pot was broken and the air conditioning was extremely loud.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Lynette

Liked: Cleanliness
Disliked: Amenities
Property is a bit old, but room was very clean. Bed was comfy. Tub was stained due to age but the drain was not clogged 👏. Staff was friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine, with the exception of a noise parking lot. Large work trucks leaving during the night.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Nothing award winning, but nothing disgusting.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Mark R.

Liked: Staff & service
Older motel with wear and tear. Will likely stay elsewhere next time traveling through town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

BRANDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting place we’ve come across in a long time. People working on their broke down cars in the parking lot, old mattresses in the pool. Room had a nasty odor and bugs all over the inside of the windows. GO ELSEWHERE!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Richard

Liked: Staff & service, amenities
I do not want to
Stayed 1 night in Apr 2026
Verified review

8/10 Good

PATRICIA

Liked: Cleanliness
Breakfast was a bit late and just acceptable. They ran out of coffee and some people left before it was refilled.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool, hot tub, etc. were not mentioned. I did find out they were closed so nothing in the way of amenities. The breakfast started at 6:00 and I had to check out before that so there was no breakfast. The phone, TV, and blinds were broken. It was close to 80 but I won't do it again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edgar

Very nice
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Theodore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room needed some serious cleaning and a facelift. I canceled our return reservation and booked another property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for reasonable cost.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service
Nice budget motel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kryshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but had a nice quiet room on the second floor. The staff who checked us in had the greatest personality! We felt welcomed immediately and I want to thank Katie for being so genuine. Air conditioning worked well. Room was clean but there was dust on the headboards of both beds. Floors were dirty and blonde hair found on towels in the bathroom. No one in my family has blonde hair. It is an older property but taken care of enough that it is maintained and managed. Housekeeping could use some work. Grounds were well kept especially since this location allows pets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, great breakfast, friendly and professional staff.
Stayed 3 nights in Apr 2025