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Falls Creek Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Falls Creek Hotel

Bar (on property)
Exterior
Exterior
Game room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
23 Falls Creek Road, Falls Creek, VIC, 3699
  • Falls Creek Country Club
    1 min walk
  • Falls Creek Alpine Resort
    6 min walk
  • Falls Express
    10 min walk
  • Falls Creek, VIC (FLC-Falls Creek Helipad)
    10 min drive

Room options

View all photos for Family Room, Mountain View (Bed & Breakfast)

Iron/ironing board, free WiFi

Family Room, Mountain View (Bed & Breakfast)

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room, Mountain View (Bed & Breakfast)

Premium Room, Mountain View (Bed & Breakfast) | Iron/ironing board, free WiFi

Premium Room, Mountain View (Bed & Breakfast)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Falls Creek Hotel

3.5-star Falls Creek lodge walkable to Falls Creek Alpine Resort
Ski into Falls Creek Hotel, where you can enjoy a drink at the bar/lounge and take a dip in an indoor pool.
Falls Creek Hotel offers 24 accommodations with hair dryers and irons/ironing boards. This Falls Creek lodge provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the lodge include ski-in/ski-out access and an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Conveniences like ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the lodge's bar.

Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. This ski lodge also offers an indoor pool and a complimentary children's club.

Falls Creek Hotel is a smoke-free property.

Guests are offered a complimentary full breakfast.
Falls Creek Hotel - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free full breakfast
  • A bar/lounge

Restaurants on site

  • Falls Creek Hotel

Things to do

  • Free children's club
  • Indoor pool
  • Library
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Falls Creek Hotel
Falls Creek Hotel Lodge
Falls Creek Hotel Falls Creek
Falls Creek Hotel Lodge Falls Creek

Falls Creek Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

MOHANRAJH

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

TracynMike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view over the Summit slopes. Lovely renovated room. The meals were excellent. Almost all staff were very friendly, even the foreign staff who were trying hard with their English. Negatives...the stairs! We were on the 5th floor from the entrance, which was a big ask for 60+ year old guests, especially after skiing. We had help with our suitcases though, which was great. Very strong young men very ably sprinted up and down the stairs with them. The water pressure was just a dribble in the shower, one morning, depended on the time of day maybe. The internet was not good at all. Nothing loaded in our room. Overall, we had an enjoyable stay.
Stayed 2 nights in Aug 2019

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable stay
Good location and nice lodge/hotel that is charming. Owners and staff are great and friendly, especially Lisa the owner and a front desk staff by the name of Kirsty. Very helpful!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-house dining was lovely. All the food was top notch.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Simone

Fantastic family hotel with amazing food
Fantastic family friendly hotel with amazing food. Breakfast and dinner were included with our stay and each menu offered was superb. Kids were well catered for with separate meal times and entertaining them afterwards in the adjoining lounge. Nothing was too much trouble for the staff making it a very enjoyable and family friendly holiday.
Stayed 4 nights in Aug 2018

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel in Village Bowl
Excellent place for ski in ski out. Fantastic rental shop below. Great receptionist who let us have super late check out. Great food. Would stay again for sure.
Stayed 2 nights in Jun 2018

10/10 Excellent

mother of 2, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Wonderful friendly staff.
Great staff. Excellent location. Yummy food. Cosy atmosphere. Great for families
Stayed 3 nights in Jul 2017

10/10 Excellent

Lorraine, sunshine coast qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the slopes
Latish decision to have a quick snow break at falls creek and chose the falls creek hotel based on location and reviews. We were not disappointed excellent choice for food and friendliness and comfy rooms We had a ball also fully recommend the on site hire at snowriders very helpful
Stayed 4 nights in Jul 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Ski trip
Great place to stay . Good friendly staff made it a very enjoyable stay for families . The hotel is in close proximity to the Chair lifts. Note Very good place to hire ski equipment , Staff know what they are talking about and Nothing is too much bother.
Stayed 5 nights in Jul 2017

6/10 Okay

JH

Liked: Cleanliness, room comfort
Nice location but food is not tasty.
I purchased the 3 nights package included breakfast and dinner. We missed 2 dinner but can't transfer credit to lunch. Lunch is ok but dinner didn't taste good at all. I will choose some other accommodation with new facilities and nice food for my family next time. Also I notice few staff are not very friendly. Majority of the staff are good.
Stayed 3 nights in Jul 2017

8/10 Good

Yat, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice hotel with super friendly staffs!
Stayed in this hotel during end of winter for the first time at Falls Creek. Great location, cosy room and really friendly plus helpful staffs.

8/10 Good

Cate

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

AB, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location, friendly staff
The location couldn't be better and the friendly staff and fully self-contained facilities make this an excellent choice for couples, groups or families

4/10 Poor

Mark, Melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not told that I have to pay $32 per person for transfer from street to the hotel(hire a shuttle bus)!The hotel did not have lift So I had to carry luggage two story up by stairs. The room was very average with out Safe.It was very expensive though!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Only complaint was no alacarte dinner options when didn't feel like 3course dinner for $50-especially for children(not value for money).Was consequently forced to go and spend money at other eateries and leave premises so our drinks at bar money went elsewhere as a result.

10/10 Excellent

Gange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
Can't complain about anything. Great rooms and plentiful breakfast. Close to the ski lifts and great lockers for the skis. Nice bar and even had a swimming pool. I recommend it.

10/10 Excellent

Jonathan, Milawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Had a fantastic overall experience!

8/10 Good

Damian, Australia - VIC - Geelong

Liked: Cleanliness
The staff were friendly but must not all gather and chat in front of guests and talk about the night before!

10/10 Excellent

Ian, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Go the extra mile; Cleanliness: Clean; Great live music with dinner on Mon and Wed evenings; handy ski hire on site too.

8/10 Good

Peter, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Costly; Service: Courteous; Cleanliness: Delightful; Great staff

10/10 Excellent

kym, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Service: Phenomenal; Cleanliness: Spotless; Whole atmosphere of Falls Creek was awesome

10/10 Excellent

Nathan, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; Very friendly staff

10/10 Excellent

Gregg, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;