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Greenbank Hotel

4.0 star property

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Photo gallery for Greenbank Hotel

Terrace/patio
Luxury Suite, 1 King Bed, Balcony, Harbor View | Balcony view
View from room
View from property
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
Harbour side, Falmouth, England, TR11 2SR
  • Falmouth Art Gallery
    ‪8 min walk‬
  • Falmouth Aquarium
    ‪12 min walk‬
  • National Maritime Museum Cornwall
    ‪20 min walk‬
  • Newquay (NQY-Newquay Cornwall)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Harbor View

Deluxe Double or Twin Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room, Harbor View

  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Harbor View

Luxury Suite, 1 King Bed, Balcony, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Suite, 1 King Bed, Balcony, Harbor View

  • 323 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Harbor View

Family Double or Twin Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Family Double or Twin Room, Harbor View

  • 269 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, Harbor View

  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single , Inland View

Classic Single , Inland View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Single , Inland View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Harbor View

  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Classic Single , Harbor View

Classic Single , Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Single , Harbor View

  • 161 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, Harbor View

Classic Double Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Harbor View

  • 194 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Greenbank Hotel

4-star Falmouth hotel with 2 restaurants
2 restaurants, 2 bars/lounges, and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This eco-certified hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Greenbank Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
The Water's Edge - Overlooking the ocean, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
The Working Boat - Onsite gastropub. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Greenbank Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Very nice hotel in a nice location with amazing views across the Fal. Most important to me was the dogs were made very welcome. The room was very spacious, clean and comfortable. Breakfast was really very nice but best suited for a smaller appetite. Great place to stay. Helios.
Stayed 1 night in Nov 2024

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

A

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful coastal retreat
I was looking for an off season retreat where I could relax and be looked after. Greenbank was perfect for this. The hotel delivers comfort with excellent, friendly service and delicious food. My room was clean, comfortable and provided all the amenities I needed. Locally sourced refreshments are provided and toiletries that promote relaxation. Situated close to the town it is possible to access all that Falmouth has to offer by foot, although the return does invoke an uphill walk. If you enjoy walking this is an excellent place to visit as off season you can still take a ferry to the Roseland peninsula and enjoy good walking there too. Falmouth has an excellent variety of independent shops, cafes, restaurants and bars. Greenbank has an award winning restaurant with river views and food that is very satisfying after a day out exploring. All the staff are friendly and helpful and every effort is made to ensure that you have the best experience possible. I look forward to being able to return here again.
My room- perfect for a solo traveller in need of peace and quiet
View from my room of the river where there’s always activity
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quirky, oldie world property. Loved the winding corridors, and alcove seating areas dotted around. Great little pub onsite. The in room refreshment choice was excellent and the breakfast fabulous. Looking to return for a longer break, and taking the dog with us.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Attentive staff and great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel poor dining experiences.
This is a well run, comfortable hotel in a lovely position by the harbour. Unfortunately we had a disappointing experience lunching in their Water's Edge restaurant, my guests had the chicken main course, which they described as over cooked and dry. I had the fillet steak with bearnaise sauce, the steak was so small and there was no bearnaise, as can be seen in the photograph. I don't know what the problem is in the kitchen, but we had to wait 40 minutes on Saturday breakfast for the Greenbank Grill to arrive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
What a stunningly, beautifully positioned hotel, right on the water`s edge. I would most definitely recommend staying in the Florence Suite as it oozed pure decadence with its own balcony and roll top bath with panoramic views of the estuary of the River Fal. It had everything we could need for a totally relaxing couple of days.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad start but great hotel
Lovely accommodation, great sized rooms with robes and toiletries included. Tea and coffee options were brilliant, including loose leaf tea and cafetière coffee. Clean and well presented. Drinking water in the room was appreciated too. Ventilation in the bathroom wasn’t the best so there was a little bit of mould in the top corner but everything else was completely spotless and spacious too. Only let down was the poor reception we received on arrival. When we arrived, two staff were talking about us in front of us because we’d made a same-day booking, before realising we were behind them waiting to be checked in. They then made us feel like every little thing was doable but very inconvenient, from checking us in to checking that our room was ready to booking a sitting time for breakfast - questioned why we had booked on the day instead of far in advance and the whole energy was just off, which really ruined the start of our stay, especially as we’d already had a difficult day. If a hotel doesn’t want to accept same day bookings then it would be better not to offer them. That said, the rest of our stay was lovely - we really enjoyed our room and the food was great as always. Catered well to my nut allergy as usual too. They had everything we needed for a short, comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Savitree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel.
Excellent very happy with the hotel breakfast parking bath tub . Good view.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away in Falmouth
Good location. Lovely, welcoming hotel. Breakfast was amazing and great value
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great rooms and superb food.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the fact that it was so quiet. The food & drink was excellent. I didn’t like the fact that there were so many nooks & crannies & a lot of wasted space.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, stunning location, friendly and helpful staff, spotlessly clean everywhere.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Nice older place, but extremely difficult to get to. Cars parked along a two way road leaving only enough room for one car; was stuck for a while.
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great views. Good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Shahin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location with helpful staff. Unfortunately its an old building to between room acoustics not the best.
Stayed 2 nights in Oct 2024