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Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Minibar, in-room safe, blackout drapes, iron/ironing board
Aerial view
Poolside bar
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪14 min walk‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪38 min drive‬

Room options

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About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1315 out of 2129 reviews
Rating 8 - Good. 465 out of 2129 reviews
Rating 6 - Okay. 197 out of 2129 reviews
Rating 4 - Poor. 63 out of 2129 reviews
Rating 2 - Terrible. 89 out of 2129 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanita Rose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good food and entertainment. Beautiful beach & pools. Clean and up kept resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Everjoy Nyasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful, amazing staff.We will definitely came back .
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenrick Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly and accommodating, fun activities, great entertainment. The food was amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and respectable staffs
Stayed 3 nights in Oct 2025

8/10 Good

Ricardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry I could not stay a little bit longer because of the hurricane but probably was a nice property. Good service food was great. oh weather the hotel need more entertainment. Also need to plan things a lot more. You are in Jamaica at tropical country with hurricanes all the time you need to come with a conclusion to make the customer happy and great if you are going to be in a business like right now that’s going on in Jamaica. You are giving the people noodles and cup milk come to a con where you could get someone to cook for them and make them happy instead you are giving them noodles if you are giving them noodles, let the payment in for the night job and give them some free nights because they are not getting any customer service right now
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 6 nights in Oct 2025

10/10 Excellent

Jamal

Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the moment we walked in has been remarkable! I can’t say enough about the staff, food, amenities, and everything in between!

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ess hood
Stayed 3 nights in Oct 2025

10/10 Excellent

Althea

Stayed 3 nights in Oct 2025

10/10 Excellent

Nathan Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was welcoming and helpful! The facilities were remarkable, and there was plenty to keep all of us occupied! We will definitely be back!
Stayed 5 nights in Oct 2025

10/10 Excellent

Erica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a few days here. A great value.
Stayed 3 nights in Sep 2025

8/10 Good

Evette Nicole

Stayed 5 nights in Oct 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well taken care of, the staff was very kind and helpful, the food was delicious, the bars were always a fun time, the activities were fun and well planned out, and they always had options for kids of any age. The only thing I would change.... Add more elevators or make them larger.
Stayed 5 nights in Oct 2025

10/10 Excellent

collette

Stayed 3 nights in Oct 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our son who's Autistic enjoyed his massage session and the staff was excellent and very considerate of his needs.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ayeisha

Stayed 3 nights in Oct 2025

10/10 Excellent

Alvinetta Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Karon

Stayed 3 nights in Oct 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Aug 2025

8/10 Good

Felicia, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the property. The food options were great with selections for vegetarians and other food restrictions. The entertainment group was superb. They were engaging and very skilled.
Stayed 4 nights in Oct 2025

10/10 Excellent

Destinee

Stayed 3 nights in Oct 2025