Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Poolside bar
Reception hall
5 bars/lounges, 2 swim-up bars
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪13 min walk‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪38 min drive‬

Room options

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(75 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(141 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (U)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite Junior with Partial Sea View

  • 376 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 376 sq ft
  • Sleeps 4

Double Suite Deluxe

  • 376 sq ft
  • Sleeps 2

Quadruple Room Junior with Partial Sea View

  • Sleeps 4

Quadruple Room Junior with Sea View

  • Sleeps 4

Similar properties

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 7 2025 to December 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Reviews

Hotel Riu Palace Aquarelle - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1282 out of 2073 reviews
Rating 8 - Good. 459 out of 2073 reviews
Rating 6 - Okay. 188 out of 2073 reviews
Rating 4 - Poor. 59 out of 2073 reviews
Rating 2 - Terrible. 85 out of 2073 reviews

Reviews

10/10 Excellent

Jude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Aquarelle is a lovely property. The public areas and my room were clean and well presented. I loved the inclusion of premium liquor (Gordon's Gin! Johnnie Walker!) In the room. The food was delicious at White Bay, Kyoto and Napoli. The menus/offerings were extensive. It was hard to choose. It was convenient to make reservations via the Riu app. The waterpark was fun and clean. The best part was the staff. They were friendly, warm and helpful. I especially loved the Evolution of Jamaican music showcase from the entertainment team. It was educational and superbly done. My only disappointment was wanting to do the Test Dive in the pool, as advertised on the app but found out it wasnt available at Riu Aquarelle. I think a teen gaming lounge would also be a great addition. Overall, this stay was a 10/10. I would definitely recommend Riu Aquarelle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Moneika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, rooms were cleaned everyday food was amazing entertainment was excellent I enjoyed myself for 4 days on the resort and drivers are also amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
The property
Stayed 5 nights in Aug 2025

8/10 Good

Tarique

Stayed 3 nights in Aug 2025

10/10 Excellent

Darreis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fairly new and very clean. The food was great. Theres entertainment every day which is awesome. Loved the water slides. And really appreciate the free charter from the resort to the sister resort in ochos rios for the RIU parties. I had such a great time and already planning to return. Only con would be the rocks in the water at the beach. Be sure to wear swim shoes
Stayed 3 nights in Aug 2025

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and well maintained. The area outside the property was very run down.
Stayed 4 nights in Aug 2025

8/10 Good

Lanetra

Stayed 3 nights in Aug 2025

8/10 Good

joan Marcia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms and the food in the buffet. However, monday and Tuesday morning it was the same food and it was cold. In addition the porridge was the same everyday. (Cornmeal)Hate the fake flowers. Also, when i reached Donald Sangster airport, they told me my name was not on the list for pick up. And then the ladies who work at the desk, was giving so much attitude. Anyway i like the food away from the steak which was stringey and hurt my teeth. I did enjoyed myself.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Pierre, Homestead

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, can’t wait to go back for the next summer 🇯🇲
Stayed 5 nights in Aug 2025

6/10 Okay

Rosalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The hotel is beautiful. Our room was nice. Some of staff were not the friendliest. Our room was not cleaned in a timely manner. The food was mediocre. I’m not sure if we will stay again. The entertainment crew is the only reason why I would go back. They are pure gold. The performances were amazing. They are the best thing at Riu Aquarelle.
Stayed 7 nights in Aug 2025

10/10 Excellent

Geisha

Stayed 4 nights in Aug 2025

10/10 Excellent

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only inconvenience is the hotel is far from everything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Amenities, property conditions & facilities
N/A
Stayed 5 nights in Aug 2025

10/10 Excellent

Quianna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Joyzell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great nice staff

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I wish this property had a little bit more better selection
Stayed 4 nights in Jul 2025

6/10 Okay

Jaishell

Stayed 4 nights in May 2025

10/10 Excellent

Jean Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Aquarelle is great hotel, staffs are great and professional. Food is not bad. The cocktail is not that great, you need 3 to 4 glass of cocktails to feel the alcohol.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miketha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu aquarelle exceeded my expectations. The staff was very attentive and friendly (Cheryl from the main dining room was excellent). Food was always cooked to perfection. Entertainment was exciting and I enjoyed every minute of it (especially the foam party). Special mention to Miguel ford who had me laughing.Housekeeping did a great job.
Stayed 3 nights in Aug 2025

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my family and I loved the property and would recommend it to anyone. The staff were very courteous, super attentive and supportive. The food was really good and the atmosphere was lovely.
Stayed 4 nights in Aug 2025

10/10 Excellent

NUNO, shelton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the ocean from the room.
Stayed 7 nights in Aug 2025