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Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Reception hall
50-inch flat-screen TV with satellite channels
5 bars/lounges, 2 swim-up bars
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪2 min drive‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(105 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(171 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(8 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up | 18+ | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Sea side - E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Sea side - E)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (E)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (C)

9.0 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up | 18+ | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

7.6 out of 10
Good
(5 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Room, 2 Bedrooms, Ocean View (Superior | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms, Ocean View (Swim Up | 18+ | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Swim Up | Deluxe Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Swim Up | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star hotel in Falmouth Historic Town Centre
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle

Hotel Riu Palace Aquarelle

Riu Aquarelle All Inclusive

Riu Palace Aquarelle All Inclusive

Hotel Riu Palace Aquarelle All Inclusive

Hotel Riu Palace Aquarelle - All Inclusive Hotel

Hotel Riu Palace Aquarelle - All Inclusive Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1628 out of 2594 reviews
Rating 8 - Good. 558 out of 2594 reviews
Rating 6 - Okay. 227 out of 2594 reviews
Rating 4 - Poor. 78 out of 2594 reviews
Rating 2 - Terrible. 103 out of 2594 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Thomas Vander

To start, reception checking us in didn’t go over anything, I ended up getting charged an extra $40 for internet that was free. All restaurants had to have a reservation where you were limited to 3 choices, we are at an all inclusive resort, we want to try it all. If you didn’t book a reservation a day in advance you didn’t get it, and the restaurants were never full. You have to get towels with a towel card, which they always ran out of towels. We were approached by housekeeping on Wednesday stating it’s there last day of the week expecting a tip before their days off. The entertainment staff was the only saving grace, they were engaging with the kids. If you plan on going in the ocean bring thick bottom water shoes, ten feet in and it is debris from the hurricane (broken glass, plates, silverware)
Stayed 6 nights in Feb 2026

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room were spotless, The staff were courteous and friendly. The entertainment were excellent.
Stayed 5 nights in Feb 2026

4/10 Poor

Margot

Liked: Cleanliness
Disliked: Property conditions & facilities
The TV in the room wasn’t connecting to our phones. The roof of the area where the fitness classes were taking place was missing for the whole week. Got sunburnt the first day. The manager wasn’t very helpful or understanding of any of the problems. He did not care at all. Staff in the dining room was mostly friendly and Crazy Lily and Spark were great fitness instructors. The shows were amazing. Great dancers! Food was amazing as well!
Stayed 7 nights in Feb 2026

10/10 Excellent

Denise

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing; warm, pleasant, friendly and courteous. Eager to serve. The room had a beautiful ocean view with all the amenities you could think of. The entertainment was engaging and exciting.
Balcony view
On the grounds!!
View from the Balcony on the 9th Floor.
View from the balcony
Stayed 3 nights in Feb 2026

10/10 Excellent

Randi

Stayed 4 nights in Feb 2026

2/10 Terrible

Daniele

Traveled with group, Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
We truly enjoyed our stay, but the way our departure was handled was unacceptable and has overshadowed an otherwise nice trip. Our airport transfer was arranged through the hotel’s affiliated transportation company. We were given a confirmed pickup time and followed all instructions. Despite this, no driver arrived. There was no communication, no update, and no response to calls or messages — all while we were traveling with a toddler and facing the risk of missing our flight. Because the transportation was booked through the hotel’s partnered provider, we trusted it would be reliable. When it failed, we were left scrambling and had to pay out of pocket for a last-minute taxi to the airport. While the front desk apologized, this was a service arranged through the hotel’s official travel partner, and guests should not bear the financial or emotional burden of that failure. We are requesting reimbursement for the taxi expense at minimum, and we believe additional goodwill compensation would be appropriate given the stress and risk this situation caused — especially traveling with a young child. We hope management reviews this seriously and makes it right.
Stayed 5 nights in Feb 2026

2/10 Terrible

Caryl

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I am writing to express my disappointment with my recent stay at the Riu Resort in Falmouth. My first room, 0541, smelled strongly of mildew, had mold in the shower, and very low water pressure. When I requested a room change, I was charged an additional $128.00 USD despite the poor condition of the room. I was told to leave my luggage in a designated area at 12 p.m. and that my new room would be ready by 1 p.m., but it was not available until 3 p.m. During this time, my luggage was taken to another guest’s room without my consent, and my travel pillow went missing. These issues — room conditions, the unexpected charge, mishandled belongings, and long delays — made my stay extremely disappointing. I am requesting that this matter be reviewed and addressed appropriately.
Stayed 5 nights in Feb 2026

8/10 Good

Mario

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, a lot of chairs on the beach and around the pool, great food.
Stayed 7 nights in Feb 2026

10/10 Excellent

Stacy Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean property and very friendly staff.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ramone Z

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2026

10/10 Excellent

Renata

Stayed 4 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
First time I’ve ever written a review but had too. Been to a lot of places but this place was the best. Beach, restaurants, drinks, cleanliness, shows, etc were all 10/10. And the people and staff were behind a 10/10. Every person genuinely cared and tripped over you to help. Jamahl our server on the beach was the greatest. Food was amazing as was the setup of the beach with chairs that can go in the shade under the palm trees or move them forward to get sun. The best!!
Stayed 6 nights in Feb 2026

6/10 Okay

Emily

Stayed 6 nights in Feb 2026

8/10 Good

Khali

Stayed 3 nights in Feb 2026

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing, great entertainment and staff, absolutely no complaints!!
Stayed 7 nights in Feb 2026

8/10 Good

Long Ngoc

Traveled with group, Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Good's: The hotel and room are nice, clean, and in good shape. Food selections at the buffet offers variety of choice and taste good, but after 2 days, it gets boring. Need more options. We didn't dine at any of the specialty reataurants so can't comment. The staff are friendly. Bad's: Take 1 star away for the following reasons: 1) Nightly and kid activities are very limited. We were there for 3 nights and nothing good to watch at night. The kid club is very small and not much activities either. 2) No cocktails to order from if you dine in the buffet restaurant. Only ONE type of beer was offered (even at the bar). If you want any mixed drink, you need to go outside the restaurant and order and bring it back. 3) The beach has a lot of seaweed (but somewhat out of the hotel's control)
Stayed 3 nights in Feb 2026

8/10 Good

Franchesca, Punta Cana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned and well taken care of, service staff was friendly.
Stayed 4 nights in Feb 2026

10/10 Excellent

Phillip J

Stayed 5 nights in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was nice, food was good.
Stayed 4 nights in Feb 2026

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A Stunning Stay at RIU Aquarelle – Service, Cleanliness & Energy at Its Best! My recent stay at RIU Aquarelle in Jamaica was nothing short of exceptional. From the moment we arrived, the vibrant atmosphere, warm hospitality, and stunning surroundings set the tone for an unforgettable getaway. The bar and pool staff were truly outstanding. The bartenders were not only skilled at crafting delicious, refreshing cocktails but were also incredibly personable and attentive. Whether relaxing poolside or enjoying the swim-up bar, the team consistently checked in to ensure we had everything we needed. Their friendly energy added so much to the overall experience, making every afternoon by the pool feel special. The entertainment staff deserves huge recognition. Their enthusiasm, professionalism, and genuine effort to engage guests made each day exciting and each evening memorable. From lively daytime pool activities to well-produced evening shows, they created a fun, inclusive atmosphere without ever being overwhelming. You could feel their passion and dedication, and it truly elevated the entire stay. Cleanliness throughout the resort was impeccable. The rooms were spotless, modern, and beautifully maintained. Housekeeping did an excellent job daily, ensuring everything felt fresh and comfortable. The entire property — from the lobby to the restaurants, pool areas, and walkways — was meticulously cared for. It’s clear that RIU Aquarelle takes pride in maintaining high standards
Stayed 5 nights in Feb 2026

10/10 Excellent

Huy Q, LAWRENCEVILLE

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was nice.
Stayed 3 nights in Feb 2026

8/10 Good

Jessica

Stayed 7 nights in Feb 2026

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our trip was amazing! We had a great time. Everything was great and the staff was nothing short of amazing. The rooms and whole resort was so clean and comfortable. Can’t wait to go back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Salim

Stayed 3 nights in Feb 2026

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
I came by myself for my birthday, on a solo trip. I HAD A BALL. Everything was perfect from the room, the staff, the entertainment and the resort in its entirety. Beautiful clean room, the food chef's kiss, Gabrielle at the front desk was very accommodating, as well the service staff. 1st time in Jamacia, definitely won't be my last. Thank you Aquarelle for such a great experience. Yall made me feel at home. Will be back soon.
Stayed 3 nights in Feb 2026