Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Property entrance
Food court
Reception hall
2 bedrooms, minibar, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 878 out of 1466 reviews
Rating 8 - Good. 335 out of 1466 reviews
Rating 6 - Okay. 145 out of 1466 reviews
Rating 4 - Poor. 43 out of 1466 reviews
Rating 2 - Terrible. 65 out of 1466 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful beaches with a fresh and clean property!
Stayed 4 nights in Mar 2025

8/10 Good

NICKEILA Millicent

Stayed 3 nights in Feb 2025

6/10 Okay

carolyn

Traveled with family
Staff was unfriendly. All staff seemed to be very unhappy. I would NOT stay at this hotel again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Angela Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very helpful Rooms were clean and spacious Buffet and all restaurants were very good. Entertainment staff was energetic and fun The only complaints would be the music after 11:00 pm until 1:00 am was very loud and it was difficult for the children to fall asleep … Considering this is a family resort they catered the evening to the adults only section
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Food was pretty good only thing it is just hard to make reservations to certain restaurants but overall everything was excellent. The buffet was even better.
Stayed 4 nights in Mar 2025

8/10 Good

Robert, Nashville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So, I always like to read real reviews with the good and not so good. Here is my take…it’s a beautiful property. We had an ocean view room that was outstanding. Beds are doubles not queens. Water is gorgeous and the beach is great! Housekeeping always did a wonderful job. We loved our housekeeper, Adriana. She was so friendly and courteous. We also loved the beach attendant, Mike, the bartender in the sports bar, Irman, and the two snorkel captains! The water slides are excellent for kids 7 and up. There is a height limit of 48 inches, I believe… my kids absolutely loved them! The food was ok. There is one large buffet and one pool side food bar. Wish there had been a few more places to choose from, bc getting a reservation at the restaurants was hard! The restaurants are smaller in nature and don’t hold many... Also note, there are three pools; however, the one in the middle is adults only. It can get very loud and sometimes rowdy, so you will hear the music while at the other pools. We loved the sports bar area. My kids loved to play pool there. As for the main gift shop…one of the attendants actually yelled at me bc I didn’t want to buy a shirt for my child bc it was big, and she literally yelled “Buy the shirt!” in not a nice way… I then realized they must be on commission bc there was absolutely no reason to yell like that at me. That sales rep needs some major coaching. RIU needs to work out a few kinks bc it is so new… but we did enjoy ourselves!
Stayed 6 nights in Mar 2025

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities
Every single staff was amazing! Very helpful, joyful. We had a blast for our first time in Jamaica. We will for sure be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chelsea Marah

Stayed 4 nights in Mar 2025

10/10 Excellent

Erika Andrea Mosquera

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and attentive, they cleaned your room everyday and changed our towels. The restaurants were awesome, the steakhouse was great, the Italian was our second favorite and the buffet food was fresh and really good. The Jamaican show was my favorite. We really enjoyed our stay there. Great experience and service from everyone. We will definitely come back.
Stayed 6 nights in Feb 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Julia M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with our 2 kids for mid winter break and had the best time. It’s very family friendly and not too loud at night. You can find fun stuff to do but if you want quiet, they offer that too. The 3 different pools are great and I like that some are kid friendly and not. The water slides are really fun and the food was good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Feb 2025

10/10 Excellent

Andre

Stayed 2 nights in Mar 2025

10/10 Excellent

Elon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel.

Amazing stay, friendly staff. Hotel was very clean and came through with all that was promised at booking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place servers were friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Angelica J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing! First time in a RIU resort, will definitely be returning!
Stayed 5 nights in Feb 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and great time. Had a swim-up room in hopes of using at night but the water was pretty cold. During the day it was perfect tho. Staff and servers very friendly and accommodating. Entertainment was great! Buffet food is better than the specialty restaurants. Definitely will be returning.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gurvinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice People and Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in Jamaica. Our third Riu (both others in Cancun) and by far the best report we’ve been to. Highly recommend
Stayed 7 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Manya

Stayed 7 nights in Mar 2025

8/10 Good

Manya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in all areas were very friendly, welcoming and attentive. Buffett had big variety and abundance of food and very quick service. The specialty restaurants were average. We preferred the Buffett. Entertainment team was very good and family friendly. Good bands.
Stayed 2 nights in Mar 2025

8/10 Good

Liubov, Austin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was my birthday vacation and I have chosen a room with ocean view. Out of all of the rooms with ocean view there were a few rooms with a balcony through which I couldn't see the ocean. It was very disappointing that I didn't get to enjoy a room with a glass balcony as it was in the rest of rooms. Gym was a bit crowded evry morning since everyone wants to workout before breakfast. It would be nicer if gym was open at least from 5 am. Food was good. Restaurant service was good. Some days it wasn't enough umbrellas even when we came early to the beach. The hotel is nice, however it would be good to have somewhere to walk. Beach is not vety long and outside of hotel there's nothing to do and probably not even safe. it was a great stay for one time, but i woudln't come back for second. In comparson to Riu palaces in Dominican Republic and Mexico i loved it better. Those hotel have walking areas and has a place to run. This hotel is definotly not for runners.
Stayed 8 nights in Feb 2025

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service
The towel hooks in my room was already broken despite the property only being a year old. The double beds were small and the staff seemed overworked. I will give the food at the buffet a 10/10…the homecooked Jamaican food was amazing!
Stayed 5 nights in Mar 2025