Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Aerial view
5 bars/lounges, 2 swim-up bars
Poolside bar
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • All inclusive
  • Breakfast included
$306
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(66 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(126 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1092 out of 1807 reviews
Rating 8 - Good. 416 out of 1807 reviews
Rating 6 - Okay. 170 out of 1807 reviews
Rating 4 - Poor. 51 out of 1807 reviews
Rating 2 - Terrible. 78 out of 1807 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jevon

Disliked: Staff & service, property conditions & facilities
I am writing to share my experience during my recent stay at your resort. While I ultimately enjoyed my time there, I feel it is important to highlight some of the issues I encountered upon arrival, in the hope that this feedback will help improve the guest experience going forward. When I arrived at the property, I was informed that my room had not been properly booked, which came as a complete surprise. I was left waiting for hours while the front desk tried to sort out the confusion. To make matters worse, I was told that the resort was overbooked and that my stay was not included in the system. As a result, I was asked to pay for an upgraded room—despite already having made arrangements prior to my arrival. This was incredibly disappointing and unprofessional, especially after a long journey. It’s frustrating to feel as though I was being held responsible for an error that clearly occurred on your end. I expected a smoother check-in process, and a solution that didn’t involve me being pressured to pay more due to your overbooking. Thankfully, once the situation was resolved, the remainder of my stay went smoothly. The staff was friendly, the amenities were enjoyable, and the resort itself is beautiful. However, the rocky start did impact the overall experience. I hope this feedback is taken constructively, and that steps are taken to prevent similar issues for future guests. Moreover, I was promised hotel transfers and that also wasn't done.
Stayed 3 nights in Jun 2025

10/10 Excellent

Devehana

Stayed 4 nights in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time. It was very clean and the staff was very friendly. Food was good and the entertainment was exceptional. Our room had terrible water pressure which required a long shower to remove all of the soap. We were also disappointed in the lady that set up an excursion for our group. She said it would take about 35 minutes to get to our destination when in reality it was almost 2 hours. We talked to her afterwards to make sure she gives out the right information to other guests.
Stayed 4 nights in Jun 2025

10/10 Excellent

Latoya Sharonda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My hotel stay was grand! The food, entertainment and cleanliness was excellent!
Stayed 5 nights in Jun 2025

8/10 Good

Keyana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and beach was beautiful. The food was not great. The Jamaican dishes were good. All the other food was terrible. The Italian restaurant food was terrible. They kept servi g kidneys instead of beef liver. Only served oxtail once. No lobster due to the season. Wings were tiny in the bar and the burgers were processed meat.
Stayed 5 nights in May 2025

10/10 Excellent

Lynval

Liked: Cleanliness, amenities, property conditions & facilities
Entertainment, hospitality, food, cleanliness, friendly staff . All good points. I didn’t like that someone went into my room without me asking for any services the head of security did a check and was supposed to give me a report which I didn’t get. Twice I tried to get towels for the beach and there were none available. Other than that they stay was enjoyable
Stayed 7 nights in May 2025

10/10 Excellent

Donna Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my 3rd RIU to visit and they are all beautiful properties. Great amenities, love the shows.
Stayed 3 nights in Jun 2025

8/10 Good

Beverley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 5 nights in May 2025

10/10 Excellent

Cassandra B

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort and the staff is amazing. Almost feel like you at home
Stayed 5 nights in Apr 2025

4/10 Poor

Bria

Disliked: Cleanliness, staff & service, amenities
This was, perhaps, the worst all inclusive resort experience I have ever had. I will start with the cigarette smell in the room and trash littered along the hallways. My view was a concrete rooftop littered with cigarette butts and trash. It was a very lackluster presentation and decoration of the room, lacking any trace of luxury or indulgence. The food was not the best. It was often lacking flavor or even salt. The champagne was so cheap it didn’t even bubble when the waitress poured it. The room service was a choice between a COLD turkey sandwich or some cold nachos with bell peppers whenever they ran out of jalapeño. It also took about an hour or two for room service to come, so before you do that, it’s best to go grab a bite at the sports bar which had the best food on the resort. The in-room mini bar was supposed to be restocked daily, but I ran out of Johnny Walker on my second day. I asked for a restock that did not come. After 2 days, I requested to speak to a manager and the bar was restocked after. There was mold and discoloration in the shower. Overall, the experience felt very cheap, and it was obvious that the owners are very frugal to a fault. I will not return but the outdoor grounds were BEAUTIFUL and the choreographer for the live entertainment DOES HER THING! It was so good every time! I also enjoyed the party MC, Rooster. He’s a great time!
Stayed 5 nights in May 2025

8/10 Good

Evette

Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were grea
Stayed 4 nights in May 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the staff. They were the highlight of our trip. Hopefully, I spelt their names correctly but Thank you to Celcilia and A-Aliayah in the breakfast dining room. Shawn at the American after-hour bar and MoMo from entertainment. They were all happy to assist and within reason, you never heard the word no. Thank you!!!!
Stayed 3 nights in May 2025

10/10 Excellent

Kandice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn’t first time at an resort I must say 10/10 definitely recommend
Stayed 3 nights in May 2025

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, beautiful property and excellent staff. Traveled with a group of 25 and everyone had a great time. My one complaint is one of the staff members asked my son for the WIFI password and when he said he doesn’t know it she told him it’s on a paper that the front desk gives us.
Stayed 6 nights in May 2025

10/10 Excellent

Keyon Oneil

Stayed 6 nights in May 2025

10/10 Excellent

Mohini

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at Riu palace aquarelle was beautiful. I love it there.
Stayed 4 nights in May 2025

10/10 Excellent

Sandra Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2025

8/10 Good

NaTina

Liked: Cleanliness, staff & service, property conditions & facilities
For a newer resort I was expecting a little more with RIU Aquarelle. The staff were definitely inviting, the entertainment was good, the food was decent. We had an ocean front room where the views were very nice. However, the beach needs some upkeep. Frequently seen garbage on the beach.. old diapers, and old reusable cups from the resort. The chairs on the beach are plentiful but, there are very few umbrellas. There isn’t much landscaping on the beach with palm trees so the sun is blazing down on you. The umbrella that we finally got from the lifeguard who hands them out was broken and was rigged up to stay up partially on one side. Most of the umbrellas were broken that were available and there wasn’t many that you seen out. That’s probably why the beach chairs were plentiful on the beach. Be careful going out in the water in the area of the hotel; there are so many rocks. My husband stubbed his toe on a couple of them before we realized this area wasn’t good to go out in the water. The locals walking the beach also warned us after we found out the hard way. There needs to be signs warning about the rocks.
Stayed 4 nights in May 2025

4/10 Poor

Gagandeep

Stayed 4 nights in May 2025

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice hotel everything was easy and accessible. Staff are very friendly I had a good time.
Stayed 4 nights in May 2025

8/10 Good

anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big property with tons to do for adults and kids. The restaurants were pretty good; however, you have to make your reservation at midnight for the following day because the reservations fill up fast. The staff is extremely friendly and always had activities for us to do. The shows were amazing too.
Stayed 5 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

10/10 Excellent

clarito

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place is nice and staff are very friendly, food is good. Worth it.
Stayed 3 nights in May 2025

10/10 Excellent

Deirdre

Stayed 3 nights in May 2025