6/10 Okay
Victoria
Traveled with partner
Sep 21, 2024
Liked: Cleanliness, staff & service
Overall quite a disappointment. Same price paid via Expedia as hotel charges when booking direct, except spa/gym facilities not included in rate. It's hidden in the small print so you don't realise until they email you to ask you to pay an additional £15 per person. Feels a bit like a rip off.
The room is quite dated, not well designed (no plug sockets next to the bed, huge empty space on one side of the room with all the other furniture pushed to the other side, poor lighting, and next to zero soundproofing. You can hear everything in the corridor and the adjacent rooms, including toilet noises. Can't turn off the fan in the bathroom so a constant hum. Not great for a light sleeper.)
Everything just feels a bit cheap. Like every cost has been kept down - from the cheap plastic not soft close toilet seat to the single (overcooked) egg with a full English breakfast. Don't even think you could enjoy a nightcap - the bar closes at 11pm.
Breakfast was alright but overcooked and, like everything else here, felt stingey. Portions kept to a minimum. In fairness the staff were great in accommodating my gluten allergy but the 6 or 7 emails and phone calls asking us to pre-book a time started to become a bit like harassment. Noted: when we got to the breakfast room it was half empty.
Honestly? You'd be better off in a Premier Inn.
Victoria
Stayed 1 night in Sep 2024