Cruz Alta

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cruz Alta

Lobby sitting area
In-room safe, desk, blackout drapes, soundproofing
Exterior
Lobby sitting area
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Rua Conego Formigao 10, Ourem, 2496-908
  • Church of the Most Holy Trinity
    4 min walk
  • Monumento Natural das Pegadas de Dinossaurios da Serra de Aire
    6 min walk
  • Museu de Cera
    6 min walk
  • Monte Real Air Base (QLR)
    43 min drive

Room options

Standard Twin Room

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Cruz Alta

3-star Fátima hotel close to Sanctuary of Our Lady of Fatima
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Cruz Alta offers 43 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and complimentary toiletries.

This Fátima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cruz Alta features multilingual staff, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. This Fátima hotel also offers dry cleaning/laundry services, a front-desk safe, and a television in a common area. Parking is available onsite for a surcharge.

Cruz Alta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 6.90 for adults and EUR 6.90 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.90 for adults and EUR 6.90 for children
  • Covered self parking fee: EUR 10 per night (in/out privileges)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1314

Property is also known as

Cruz Alta Fatima
Cruz Alta Hotel
Cruz Alta Hotel Fatima
Cruz Alta Hotel
Cruz Alta Ourem
Cruz Alta Hotel Ourem

Cruz Alta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 110 reviews" "
Rating 8 - Good. 26 out of 110 reviews" "
Rating 6 - Okay. 12 out of 110 reviews" "
Rating 4 - Poor. 0 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Francis

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel/ Great Staff
Always good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money!
Great customer service of staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to great staff-Jorge, Bruna, Alessandra, and Fabricio at Breakfast service. Thank you for a great stay. I’m coming back, for sure!
Stayed 2 nights in May 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, 5 min away from the Sanctuary, very good service and cleanliness.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service by the staff- Jorge, Bruna, Alexandra-thank you very much!
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruz Alta is good value for money. Thank you to the very kind & accommodating staff-Front desk Ms. Bruna & Mr. Jorge. Your great customer service is very much appreciated. Thank you! I’ll surely be back.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to sanctuary.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marco, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Clean and comfortable
Stayed 2 nights in Aug 2023

10/10 Excellent

Marites

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really great- clean, staff very helpful and location very quiet.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the chatedral. Breakfast very limited.
Stayed 1 night in Jan 2019

8/10 Good

AC, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Very helpful staff. Small room but price seems to be reasonable.
Stayed 1 night in Sep 2018

10/10 Excellent

julie, canada

Liked: Staff & service, room comfort
Love the location
We went to Fatima Cathedral and the hotel is just across of the Cathedral
Stayed 1 night in Dec 2017

8/10 Good

Joe , New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance to the Sanctuary
The rate was so pricey, but I'd like the location. It's quiet and very closed to the sanctuary. The room is very spacious which was well fit to 4 people. The room was generally clean. However, the carpet, which look dated and stained, needs to be upgraded. Breakfast was included. It was simple, and not having many choice.
Stayed 4 nights in Sep 2017

8/10 Good

ixmucane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The best of the hotel is the location!!! Across the street you have the Virgin! Love it!!! The personal is very nice and loves to help you! The food at the restaurant is not sooo good, but is ok. I hate the pillow, it was hard and uncomfortable.
Stayed 2 nights in Aug 2017

6/10 Okay

Ms. Traveler, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and location is perfect
Everything in the hotel was good, except for the beds and pillows that were uncomfortable.

10/10 Excellent

Two Seniors, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from Sanctuary and close to Bus Station.
When we arrived at the Hotel the gentleman at the reception desk was very pleasant and helpful. There is an elevator in the hotel. We didn't have to climb stairs which for me with my arthritic knees is very important. Our room was clean, well furnished and warm. The hotel location couldn't have been any better. It is across the street from the Sanctuary and within walking distance to the bus station, about 6 blocks. The included breakfast was very good with a hot beverage machine that offered about 6 different choices.

10/10 Excellent

Marlene, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just across the Basilica of Fatima
We had a wonderful time in Fatima and like the very close proximity of the hotel to everything. We went to do the rosaries and procession for 2 nights and even though it finished late, it helps that the hotel is just walking distance and just across the Basilica. We also like the buffet breakfast they serve and the cleanliness of the place. We are grateful to George for being so accomodating and helpful and even allowed us to exchange some US dollars to Euros since banks were closed when we arrived. He's such a nice guy and always courteous and helpful. If ever we go back to Fatima, we will definitely stay in this hotel again. Also, bus station is walking distance from the hotel.

10/10 Excellent

DPF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ed, So Cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while visiting Fatima
Stayed here with family. It's about 15 minutes walk, with luggage in tow, from Rede bus station to hotel. No complicated twist and turns to get to hotel. Will not hesitate to stay here if we go on pilgrimage again.

6/10 Okay

Ceci, Washington DC

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to Pilfrimage sites
Rooms were clean. Wifi in the rooms were iffy. Hotel amenities were basic. Service from staff was uneven. Some were very unfriendly and unhelpful. One was particularly helpful and courteus