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Mercure Fátima

4.0 star property

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Photo gallery for Mercure Fátima

Lobby lounge
Exterior
Miscellaneous
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $84
includes taxes & fees
Jun 17 - Jun 18

Explore the area

View in a map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Place, Church of the Most Holy Trinity
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪8 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(71 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Mercure Fátima

4-star Ourem hotel steps from Church of the Most Holy Trinity
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Mercure Fátima is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Casa Platano - This restaurant specializes in Portuguese cuisine and serves lunch only.
Plane Tree Bistro - This bistro specializes in Portuguese cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.
Plane Tree Bar - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel

Mercure Fátima Ourem

Mercure Fátima Hotel Ourem

Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 489 out of 564 reviews
Rating 8 - Good. 58 out of 564 reviews
Rating 6 - Okay. 11 out of 564 reviews
Rating 4 - Poor. 1 out of 564 reviews
Rating 2 - Terrible. 5 out of 564 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and very accomadating staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel overall
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Telma

Liked: Cleanliness, amenities, property conditions & facilities
Was very nice room and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very modern, clean and very comfortable. The breakfast was out of this world and the service excellent. Would highly recommend this hotel and cost effective.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good room and service was also good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo

Clean room, close to everything, very friendly staff. Very good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Convinient location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room set up, great breakfast!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Every aspect of the hotel is excellent, Fatima Santuary is across the street, amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Kindly staff, clean and space room, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jean Philippe Harvel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Meshal

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every detail
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and breakfast were awesome!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
modern, very, clean new hotel. Excellent location next to religious sites.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Couldn't be better
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent! They were all very professional yet friendly and always helpful with a smile. The young women at the reception in the mornings stood out as the very best of customer service! The Hotel is modern and clean. It is close to the shrine and has an outstanding breakfast. Probably the very best hotel in the area.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful place to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check this place out, you’ll be more than happy
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff fantastic.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Fatima hotel right next to the Sanctuary. Friendly and helpful staff. Great hotel restaurant and plentiful breakfast with hot savory and sweet items. Highly recommend this hotel when visiting this holy city.
Stayed 1 night in Nov 2025