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Mercure Fátima

4.0 star property

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Lunch served, Portuguese cuisine
Minibar, in-room safe, desk, laptop workspace
Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Miscellaneous
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$84
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

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Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Place, Church of the Most Holy Trinity
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪7 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(60 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Fátima

4-star Fátima hotel steps from Church of the Most Holy Trinity
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Mercure Fátima is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Casa Platano - This restaurant specializes in Portuguese cuisine and serves lunch only.
Plane Tree Bistro - This bistro specializes in Portuguese cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.
Plane Tree Bar - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 414 out of 475 reviews
Rating 8 - Good. 48 out of 475 reviews
Rating 6 - Okay. 8 out of 475 reviews
Rating 4 - Poor. 1 out of 475 reviews
Rating 2 - Terrible. 4 out of 475 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend Mercure Fatima. Our stay was excellent. Property has a convenient location, close to Fatima and shops and dining options. There is a restaurant at the hotel as well. Property was extremely clean. Our rooms were clean and comfortable. Staff was very attentive and courteous. Breakfast is excellent, offering different choices of food. The only inconvenience we had was with parking at the hotel. Parking is underground (it is usual in all hotels in the area) and it is small. It gets full easily and the only choice is to park on the street across the hotel. Overall, our stay was amazing and we would stay at Mercure Fatima again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nolly, Box 226 FPO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hotel Mercure Fátima whenever we visit, and every experience has been wonderful. On our most recent stay, we were upgraded to an even better room, and the staff truly went above and beyond. Snacks were provided in our room, the food at the restaurant was superb, and—most importantly—they assisted us with a wheelchair for my wife, which made our stay so much easier and more comfortable. The staff is professional, caring, and genuinely dedicated to providing excellent service. Thank you, Mercure Fátima, for always making us feel welcome. You are simply awesome! 🌟🌟🌟🌟🌟
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For A 4 Start hotel it looks like 5 start hotel I highly recommended this hotel
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Portugal. We were pleased to stay at this hotel, again, and found the same high standard of service and that the facility continued to maintain the same standard of care. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Hunt

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to visit Fátima. Centrally located. Staff were very nice and rooms were clean. Highly recommend. Only issue is that parking is under hotel and very limited. Need a very small rental car to fit, but that is rule all over Europe.
Stayed 1 night in Jul 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for my sister’s wedding and it was perfect for a trip to Fátima. The hotel was very clean, modern, and in close proximity to everything. A small, cozy place with a welcoming atmosphere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and experience! Close to everything and a great place to experience Fátima and all the many blessings!! Kind people, quiet, beautiful, peaceful, and inviting! Great Indian Resteraunt down the street!
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana, Watsonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room. Everything was clean and the staff was friendly and welcoming. Located across from the Fátima Sanctuary. Will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with an amazing attached restaurant and easy walking distance to the Fatima sites.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Julius

Liked: Cleanliness
I liked the newness and also had a few English channels with media like YouTube; the A/C has no auto setting and so had to wake up in the middle of night to restart the AC.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean modern great bed all that you need fun design, interesting lobby dinner drinks very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeonghye

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent. You need to have dinner at the restaurant.
Stayed 1 night in Jun 2025

6/10 Okay

Riko, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Louise

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. The staff is young and friendly - I highly recommend it. I was a solo, female traveller.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the basilica. Excellent breakfast. This is our 3rd times staying there. Very nice staff.
Stayed 1 night in May 2025

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everytging was really nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Small and bad coffee

Extremely small rooms. Capsule coffee machine in bedroom sure which order only to have nespresso had horrible coffee maker machine.
Stayed 2 nights in Jun 2025