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This is not a 4 star hotel. I had a nice room and the staff is helpful. Breakfast is mostly sweets, no fruit. The elevator near my room makes loud groaning noises when in use. But the location is poor, some distance from the tourist area down twisted poorly maintained streets. I got lost twice trying to find it again. Taxis charge 20 euros to take you less than a mile to the main tourist area. Nearby restaurants are for locals with nothing in English. I just can't recommend it because of the location. Otherwise OK.

Excellent hotel in the heart of Palermo. Rooms were very nice and clean. Breakfast had a great selection to choose from. Front desk staff extremely helpful. Highly recommended.

So beautiful and right beside the Palermo Airport. It will be our go-to spot from now on!

I really loved this place. The room was a cross between an elegant hotel room in a classic hotel to a guest room in a villa. This place has true, old school vibes while being perfectly modern in all amenities. The location is perfect. Two minor cautions. First, must be able to carry your bag up stairs and not be uncomfortable climbing them to get to your room. Second, make sure you get check in directions because the desk isn’t staffed outside their listed hours. I hope to come back because I loved it there.

We had a wonderful stay. Everything was peefect and the food was amazing. A special thank you to Sam whom was so kind and so helpful

Was a great stop!

Staff is excellent very nice and helpful

We were lucky to find this place by accident after we wanted to leave touring Sicily cities. The gated secure resort is situated on a high area and overlooks the ocean on many sides. The place is very clean and the staff were all very kind. You can enjoy the pool area or take a walk to the resort beach. The water at the beach was crystal clear. Bring your snorkel because there are lots of fish and the beach was stunning! You can get food at the beach. The resort has many restaurants or you can choose to eat at the buffet which was also very nice. There are remote bars at many locations. Finding Pollina Resort is what made our trip to Sicily amazing!