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ROBINSON CALA SERENA

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ROBINSON CALA SERENA

Property entrance
3 outdoor pools, pool umbrellas, sun loungers
On the beach, beach volleyball
Aerial view
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
07660 Cala Serena/Cala d'Or, Felanitx, Balearic Islands, 07660
  • Cala Serena
    3 min walk
  • Restaurant Cala Ferrera
    5 min walk
  • Manacor Station
    31 min drive
  • Palma de Mallorca (PMI)
    61 min drive

Room options

View all photos for Economy Double Room (DZE1)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Economy Double Room (DZE1)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Twin Bed (EZX2)

Superior Room, 1 Twin Bed (EZX2) | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 Twin Bed (EZX2)

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (JSX1)

Junior Suite (JSX1) | Living area | 32-inch flat-screen TV with satellite channels, TV

Junior Suite (JSX1)

  • 678 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room (DZX3)

Deluxe Double Room (DZX3) | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Double Room (DZX3)

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed (DZE1)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Economy Room, 1 Double Bed (DZE1)

  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room (DZX1)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room (DZX1)

  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed (EZX1)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Twin Bed (EZX1)

  • 301 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (DZX1)

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room (DZX1)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room (DZX2)

Superior Double Room (DZX2) | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior Double Room (DZX2)

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

About this property

ROBINSON CALA SERENA

4-star Felanitx hotel with spa
Catch some rays at the beach or spend the day relaxing at ROBINSON CALA SERENA's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
ROBINSON CALA SERENA offers 306 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, WellFit-Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
ROBINSON CALA SERENA features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.

ROBINSON CALA SERENA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Main restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Lánima - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Reservations are required. Open select days.
La Tasca - Onsite restaurant. Reservations are required. Open select days.
Main Bar - This bar overlooks the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges

Restaurants on site

  • La Tasca
  • Lánima
  • Main Bar
  • Main restaurant

Things to do

  • 13 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 13 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Robinson Club Cala Serena Hotel Felanitx
Robinson Club Cala Serena Hotel
Robinson Club Cala Serena Felanitx
Robinson Club Cala Serena
Robinson Club Cala Serena
ROBINSON CALA SERENA Hotel
ROBINSON CALA SERENA Felanitx
ROBINSON CALA SERENA Hotel Felanitx

ROBINSON CALA SERENA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 73 reviews" "
Rating 8 - Good. 30 out of 73 reviews" "
Rating 6 - Okay. 4 out of 73 reviews" "
Rating 4 - Poor. 0 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, brilliant helpful staff, great food including lots of gluten free options (great allergen labelling), beautiful location - 10/10. Most people are German at the resort, so is being from the UK it was nice not to hear English voices for a while!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jon Gjelstad

Stayed 7 nights in Sep 2023

8/10 Good

Dirk

Stayed 4 nights in Feb 2023

10/10 Excellent

graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mmer wieder gerne Robsinson club
Great place, nice Food, nice athmosphere
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Stayed 7 nights in Aug 2019

6/10 Okay

JEREMY HANNAN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not so good
Beds really bad Ants in bedroom all over beds and units If we hadn’t been there only 2 nights we would have left
Stayed 2 nights in Apr 2019

10/10 Excellent

Jon Gjelstad

Liked: Staff & service
Stayed 7 nights in Sep 2024

8/10 Good

Thomas, Ebersbach

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Nils Prip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Et sted der skal besøges! Det kan kun anbefales! Det bliver næppe bedre! Prismæssigt er opholdet i øvrigt du får at se meget rimeligt fordi mad og vin er inkluderet!
Stayed 4 nights in Jun 2024

8/10 Good

Donia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
t
we stayed at this hotel twice , the first stay was in december 2023, the second was this month on june and here is my honest review: first of all , the team starting from the manager until the rest is excellent and hard working the rooms are nice , old but nice , but that was expected the food in the second stay was dissapointing the choice was limited and not tasty as usual , but you find something to eat ( we are very very needy regarding the food quality ) so maybe other people will find it good the real disspointment came with the evening program.. the white party was a huge fail and that was the DJ's fault , during all the nights we stayed in june , he did not care about the people who wanted to enjoy a good music , in december it was totally the opposit , we enjoyed every secong of the evening program , but it was an older DJ being a robinson addict i hope they find a solution for the evening program , since this point of view was shared between almost all the guests and good luck
Stayed 4 nights in Jun 2024

8/10 Good

Thomas, Ebersbach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ich war schon oft dort. Ich war immer sehr zufrieden. Leider gab es dieses mal ein paar Kritikpunkte. Beim Frühstück haben die Mitarbeiter teilweise die Wurst mit bloßen Händen von einer zur anderen Platte verteilt, obwohl sie zuvor noch Servierwagen und anderes angefasst haben. Beim Abendessen waren verschiedene Speisen teilweise schon 45 Minuten nach Öffnung nicht mehr verfügbar. Bei der Abreise verlangte man von mir den Übernachtungspreis zu bezahlen, obwohl ich diesen schon im Juli 2023 bezahlt hatte. Erfreulicherweise konnte ich noch online auf meine Kreditkartenabrechnung vom Juli 2023 zurückgreifen, so dass ich beweisen konnte, dass der Aufenthalt bereits bezahlt hatte. Weiterhin wurde mein Robinson-Stars Grey-Status beim Wine-and-dine nicht berücksichtigt. Die Gutschrift fehlte auf der Rechnung, was ich aber bemerkte und korrigiert wurde. Leider zeigte man auch kein gesteigertes Interesse daran, meiner Bitte nach einem Late-checkout nachzukommen. Ich werde schon wieder am 30.6.24 für einige Tage anreisen und hoffe, dass dieser Aufenthalt zu meiner vollen Zufriedenheit verläuft.
Stayed 7 nights in Jun 2024

8/10 Good

Mumme

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, freundliches Personal tolle Bucht mit sehr schönem Stand
Stayed 4 nights in Apr 2024

8/10 Good

Volker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empfehlenswert, auch in der Nebensaison
Stayed 7 nights in Feb 2024

10/10 Excellent

Nicolas von

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 5 nights in Jan 2024

10/10 Excellent

Karsten

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem empfehlenswert.
Stayed 5 nights in Dec 2023

8/10 Good

Martina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schöner Club in wunderschöner Lage. Leider waren wir vom Speiseangebot enttäuscht. Schweinenacken, Leberkäse, Pangasius, Hot Dogs ..., da sind wir von Robinson Anderes gewohnt.
Stayed 4 nights in Nov 2023

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Club ist eine 10 von 10 ! Unglaublich freundliche, motivierte, kompetente Gastgeber ! Jederzeit wieder !!!

6/10 Okay

Christian

Traveled with partner
Disliked: Staff & service
It was okay. Should be better.
Stayed 5 nights in Oct 2023

8/10 Good

Guenter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafte Anlage mit sympathischem Team, Lage top, tolles Showprogramm, immer wieder sehr gerne Gast!
Stayed 5 nights in Oct 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Amenities
Immer wieder ein tolles Erlebnis!!
Stayed 6 nights in Sep 2023

8/10 Good

Thomas, Ebersbach

Liked: Cleanliness, staff & service, property conditions & facilities
Der Club ist insgesamt sehr zu empfehlen. Da im Poolbereich immer wieder Gläser zu Bruch gehen und das sehr gefährlich ist, sollte man dort nur noch Kunststoffgläser zulassen. Was ich sehr ärgerlich fand, war, dass ich in meinem Zimmer keinen WLAN-Empfang hatte. Ich reklamierte dies gleich nach der Ankunft, worauf man mir Abhilfe zusagte. Leider wurde das Problem nicht behoben und ich hörte auch nichts mehr. Das sollte bei diesen gehobenen Zimmerpreisen nicht passieren,
Stayed 4 nights in Jul 2023

8/10 Good

Ralf

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ganz tolles Essen - Service an der Rezeption mäßig - defektes WC bei Ankunft - ca 2 Std warten auf neues Zimmer - neu renoviertes Zimmer war toll - leider direkt neben Baustelle , die auch am Samstag ab 07h30 gearbeitet haben. Service & Essen in Bar & Restaurant top.
Stayed 3 nights in Feb 2023