ROBINSON CALA SERENA features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This Mediterranean hotel also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.
ROBINSON CALA SERENA is a smoke-free property.
ROBINSON CALA SERENA offers 306 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Main restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Lánima - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Reservations are required. Open select days.
La Tasca - Onsite restaurant. Reservations are required. Open select days.
Main Bar - This bar overlooks the pool. Open daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, WellFit-Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club).
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 1
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
Property follows a brand or regulatory agency's sanitization guidelines TUI safety and hygiene standards (Robinson Club)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Renewable energy source - solar
Individually-wrapped food options are not available
Renewable energy source - geothermal
No gap period between guest stays
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).