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Orwell Hotel

3.5 star property

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Photo gallery for Orwell Hotel

Orwell Hotel features a classic red-brick facade with multiple windows and a prominent clock.
Formal dining room with elegant decor, featuring round tables, red upholstered chairs, and a grand chandelier.
Relax in comfort with a plush bed, green armchair, and serene views.
Cozy living space with a classic design, featuring a striped sofa set and wooden furniture.
Relax in a cozy room with a fireplace, plush seating, and elegant decor.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Hamilton Road, Felixstowe, England, IP11 7DX
  • Felixstowe Seafront Gardens
    ‪11 min walk‬
  • Felixstowe Market
    ‪3 min drive‬
  • Martello Tower
    ‪3 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin room 1

Twin room 1 | Iron/ironing board, free WiFi, bed sheets

Twin room 1

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is $186 total
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About this property

Orwell Hotel

3.5-star Felixstowe hotel with 2 restaurants
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Orwell Hotel offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Felixstowe hotel also offers a garden, coffee/tea in a common area, and dry cleaning/laundry services. Onsite self parking is complimentary.

Orwell Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Westfield - This restaurant specializes in British cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Buttery - This pub specializes in British cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Moldovan, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Buttery
  • Westfield

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe

Orwell Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 202 out of 546 reviews
Rating 8 - Good. 207 out of 546 reviews
Rating 6 - Okay. 86 out of 546 reviews
Rating 4 - Poor. 34 out of 546 reviews
Rating 2 - Terrible. 17 out of 546 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Dawn Louise

Liked: Cleanliness, staff & service
The bedroom had been refurbished. Very comfortable. The bathroom was very dated. The shower in particular was very slow. The staff were very helpful. The common areas were in the process being upgraded.
Stayed 1 night in Apr 2025

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the room I was given was long overdue a refurb - torn curtain, stains, mould, cracks, peeling paint... The list goes on. The hotel itself and downstairs décor was lovely, however, so maybe I was just unlucky.
Stayed 1 night in Apr 2025

8/10 Good

Vicky

Liked: Staff & service
An enjoyable stay - hotel clearly mid renovation and some rooms in much better shape than others. Great, convenient location for town and a wander to the beach . Would love to stay again in a few months time once renovations are complete.
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is going extensive refurbishment. Could not have dinner as the kitchen was being re-eqiped. Excellent public rooms. Friendly staff who did everything they could to make your stay enjoyable. Hotel has an older part and a more modern extension. I had a large double room in the original part of the hotel. No central hearing but there was an efficient stand alone heater. Bathroom had a radiator. The room was bright and airy and was well furnished. No traffic noise. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms
Stayed 1 night in Mar 2025

8/10 Good

Martyn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Lorraine

Stayed 1 night in Mar 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel, good location and value for money.
Stayed 1 night in Mar 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service
?
Stayed 3 nights in Mar 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to park onsite, short walk to town centre & beach. Clean rooms & very helpful and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's like staying in your own stately home

A Really Relaxing stay in a perfect location with everything accessible within 10 minutes walking time. Friendly and professional staff with excellent customer service and perfect training. Ideal for a short break or a longer stay in a nice, quiet location but within 5 to 10 minutes walking distance of sea front, high street, cinema, train station and bus routes. For the more able walkers and sightseers there are excellent coastal paths and country walk. It's like staying in your own stately home but with the added comfort of peace of mind.
Stayed 3 nights in Feb 2025

2/10 Terrible

Carole

Traveled with group
Disliked: Amenities
Worst hotel stay we have ever had. A much needed weekend break with a friend. Booked a twin room and was given a small double bed. Changed to a twin room and one bed had the springs showing through. Was then given another room. We were so cold overnight my friend slept with a polo neck under her pyjamas, her coat over her and her bath towel on top. The next morning there was no heating on and no hot water. It was too cold to have a shower. Told management and they said heating would be sorted. Breakfast was awful in an extremely cold dining room. We went into town and purchased some hot water bottles. No shower again before we went out for the evening as the water was cold and the room was really cold too. No heating again overnight or the next morning. Went to breakfast wearing our coats and took our hot water bottles with us. Awful,awful,awful. So disappointed
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Restaurant was closed throughout, so manager gave us free breakfast every day - excellent customer service. Hotel well located for bus stops and train station. Friendly staff. Only criticism is allowing smokers to cluster outside the front door - gives a very bad impression, and floor is strewn with cigarette butts.
Stayed 5 nights in Feb 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay Felixstowe

Clean tidy rooms, limited evening food options, help yourself breakfast Helpful staff, onsite parking Stayed before will stay again
Stayed 1 night in Jan 2025

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a lovely grand hotel which is in need of refurbishment. The rooms were clean and comfortable and spacious. There was good parking included. The breakfast buffet was ok but only had instant coffee. The staff were friendly and helpful. I understand it has just got new owners who have plans to upgrade. It has great potential.
Stayed 3 nights in Jan 2025

4/10 Poor

Vanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in urgent need of refurbishment when the new owners take over.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Stayed 1 night in Jan 2025

6/10 Okay

Derek

Business traveler
Disliked: Cleanliness, property conditions & facilities

Same Orwell, needs TLC

Some of the hotel is good, but a lot hotel is run down and needs some TLC. Rooms are OK, cleaning should be better, especially the bath and surrounding areas. 2 tissues were placed in a holder, no cardboard box so I assume they were put in there by hand.
Stayed 1 night in Jan 2025

6/10 Okay

Lloyd

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Stay at Orwell not up to expectations

A group of 12 of us arrived on Friday evening Lovely large free carpark On entering the hotel it was stunning , very Grand & clean , a bit cold , but it was freezing outside & it is a large building We went to reception ,one person on desk, we booked in, went to us the lift, but it was out of action (out of action all weekend too) ,so we used the stairs , got to room opened the door , nice electronic key Room was quite spacious & looked clean, until we went into the bathroom , 1/4 of a toilet roll on holder but one on system .The floor was dirty with dust & bits everywhere ( see photo) Tiles around bath were dirty & needed a wipe down , hot water was good in our room, but others on our group said it was only Luke warm all weekend Bed was comfortable with bedding crisp & clean Tea & coffee in room was good Others in our group faired a lot worse than us , so we counted ourself lucky Went down to bar for a drink , I had pre warned them that lots of people would be using the bar over the weekend No lager on tap & poor choice of anything else across the board So luckily we had brought our own So we sat in the lounge drinking our own drink Breakfast was ok , would like some fruit & was constantly running out , but replaced when asked , if they had it So to sum up ; more cleaners needed & to up their game in all rooms The bar needs an overhaul Staff shortage was very evident Shame has it could be a lovely hotel with a bit more attention :-( Get in the hotel inspector
Stayed 2 nights in Jan 2025

6/10 Okay

Chipo

Liked: Cleanliness, staff & service
It’s good but it’s only that it is old
Stayed 1 night in Jan 2025