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Orwell Hotel

3.5 star property

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Photo gallery for Orwell Hotel

Front of property
Library
Triple Room | Living area | Flat-screen TV
Luxury Double Room | Iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Hamilton Road, Felixstowe, England, IP11 7DX
  • Felixstowe Seafront Gardens
    ‪13 min walk‬
  • Felixstowe Market
    ‪3 min drive‬
  • Martello Tower
    ‪3 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin room 1

Twin room 1 | Iron/ironing board, free WiFi, bed sheets

Twin room 1

  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Orwell Hotel

3.5-star Felixstowe hotel with 2 restaurants
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Orwell Hotel offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Felixstowe hotel also offers a garden, dry cleaning/laundry services, and room service (during limited hours). Onsite self parking is complimentary.

Orwell Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7 AM and 9:30 AM on weekdays.
Westfield - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Buttery - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Moldovan, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Buttery
  • Westfield

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe

Orwell Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 517 reviews
Rating 8 - Good. 196 out of 517 reviews
Rating 6 - Okay. 79 out of 517 reviews
Rating 4 - Poor. 32 out of 517 reviews
Rating 2 - Terrible. 17 out of 517 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renuka

Stayed 1 night in Dec 2024

4/10 Poor

Derek

Stayed 2 nights in Dec 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Full of charm but in need of repair. A lovely hotel but tired flakey paint and heating inefficient. Staff provided heater. Sorted. Will definately stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff room good. A better choice of evening meals would be good only 5 choices. Ok if you like chips.
Stayed 3 nights in Dec 2024

8/10 Good

Carl

Nice bar and lounge area,comfortable bed and warm room,clean but looking abit dated
Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 1 night in Nov 2024

8/10 Good

darren

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Stayed 2 nights in Oct 2024

10/10 Excellent

Anuhya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michaela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recomanded
Outstanding. Thank you Aurora Balan... Very friendly:-)@
Stayed 1 night in Nov 2024

6/10 Okay

Pritesh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Moldovan receptionist was very friendly. I had booked a Superior room, but the booking showed Double room. He upgraded me to a Suite. On the other hand the lady receptionist in the morning was not so friendly. I asked if I could check out an hour later than usual as I had a little toddler who was still asleep, she said I would need to pay extra for it. The room was cleaned but the kettle in the room was not safe to use. It was full of limescale. I went down to the reception and asked if it can be changed. I waited an hour for one to be sent to my room but it never came, I then rang the reception and they send me another kettle after 5 minutes. However this was again in the same state. So I didnt get to enjoy my hot chocolate and coffee.
Stayed 1 night in Nov 2024

6/10 Okay

ALVIN

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms food staff
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
A lovely stay at The Orwell as always.
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Short overnight stay. Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, the only negative was the old bedding, pillow cases & duvet cover were bobbly so felt quite rough
Stayed 1 night in Oct 2024

8/10 Good

Krzysztof

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a business trip
A nice sized room, comfy bed - had everything I needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location for the beach areas. The hotel smells as did the room of dirty drains. Be careful about the car park, you must register your car yourself or you will be fined as we witnessed someone who had a £100 fine. Our booking emails clearly document an 11 o’clock check out but house keeping were trying to get into our room at 10am. They said check out had changed and was 10am. It took 20minutes to check out as the manger was having an argument with someone at the front desk. The area opposite the front desk was used as a doss hole, someone had bedded down and was sleeping on a couch and the area smelt- not a very good look for the hotel. This hotel has a stunning potential under what is a shabbily run place. It does deserve better and could be a fantastic destination to visit and enjoy. Sort out the shabby decoration, respect customers and provide clarity of the hotel’s procedures, don’t let a main area be used for a doss hole that looks like a street corner, improve the smell in the place and be proud to have your hotel in Suffolk. The desk manger should not be so smug, learn how to handle complaints and resolve them with adult style. There are ways to deal with unhappy comments and these should be learnt.
Stayed 1 night in Oct 2024

6/10 Okay

Rose

Traveled with family
Liked: Staff & service
I have known The Orwell for the last fifty years and find it sad that it has gone down hill. Lack of staff and attention to service is noticeable. Badly in need of redecoration and a spring clean. Light bulbs need replacing. Would be good to see the reinstating of real table service in the dining room.
Stayed 3 nights in Oct 2024

10/10 Excellent

keith

Nice and clean staff were very helpful
Stayed 2 nights in Oct 2024