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The room was very clean & private and the pool and views were great.

Great pool area and a very good restaurant. Friendly staff.

Breakfast was good.

Beautiful hotel, centrally located and very comfortabky appointed. The rooms had all the amenities one needs. I especially appreciated the clothes steamer in the closet, a variety of outlets on both sides of the bed, confortable bed, The staff were welcoming and helpful and breakfast delicious.

Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and

Really good hotel. It’s a boutique and therefore you are treated especially well by the staff and family who own the hotel. The location is by the coast with 5min walk to a lovely beach area. Breakfast is good and the gym is ideal. The massage chairs are a great touch and very useful. The rooms are very good size with kitchen and with lots of shops and restaurants within walking distance. A very good and calm place to stay and Heraklion is very nearby.

This hotel s beautiful and modern. The breakfast is included and was very good. The shower has excellent water pressure but the bathroom does not have an exhaust fan. The deck/pool area could use more privacy from the parking lot. The room has coffee, two tvs, space to sit and relax, and a king size bed. I found the pillows too hard and uncomfortable. There are many delicious restaurants close by.