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The Residence Hotel

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December 2024
January 2025

Photo gallery for The Residence Hotel

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Exterior
Classic Double Room, 1 King Bed, Accessible, Kitchenette | In-room safe, individually decorated, individually furnished, desk
Junior Suite, 1 Bedroom, Kitchenette | In-room safe, individually decorated, individually furnished, desk
Mini-fridge, microwave, electric kettle, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
34 Rue de Genève, Ferney-Voltaire, Ain, 01210
  • Ferney-Voltaire Market
    5 min walk
  • Château de Voltaire
    12 min walk
  • Geneva Arena
    4 min drive
  • Geneva (GVA-Cointrin Intl.)
    6 min drive

Room options

View all photos for Junior Suite, 1 Bedroom, Kitchenette

Junior Suite, 1 Bedroom, Kitchenette | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 Bedroom, Kitchenette

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room, 1 King Bed, Accessible, Kitchenette

Classic Double Room, 1 King Bed, Accessible, Kitchenette | In-room safe, individually decorated, individually furnished, desk

Classic Double Room, 1 King Bed, Accessible, Kitchenette

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Kitchenette

Family Suite, 1 Bedroom, Kitchenette | In-room safe, individually decorated, individually furnished, desk

Family Suite, 1 Bedroom, Kitchenette

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette | In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms, Kitchenette

  • 645 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

Room

Appart'City Collection Genève Aéroport – Ferney Voltaire

Pet friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (221)
The price is $95
per night
$109 total
includes taxes & fees
Dec 14 - Dec 15
Appart'City Collection Genève Aéroport – Ferney Voltaire

About this property

The Residence Hotel

Ferney-Voltaire hotel with in-room kitchenettes
A bar/lounge, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and concierge services are onsite. Housekeeping is available once per stay.
The Residence Hotel offers 127 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Kitchenettes offer microwaves and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and coworking spaces. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Residence Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cocktail Bar - Onsite cocktail bar. Open daily.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge

Restaurants on site

  • Cocktail Bar

Things to do

  • Bicycle rentals
  • Library
  • Seasonal outdoor pool
  • Ski passes

Family friendly

  • Fenced pool
  • Free crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Late check-in fee: EUR 50 for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.50 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

m3 Hotel Ferney Ferney-Voltaire
m3 Ferney Ferney-Voltaire
m3 Ferney

The Residence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 312 reviews" "
Rating 8 - Good. 92 out of 312 reviews" "
Rating 6 - Okay. 25 out of 312 reviews" "
Rating 4 - Poor. 8 out of 312 reviews" "
Rating 2 - Terrible. 5 out of 312 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean good sized rooms. Convenient location with nearby boutique restaurants.
Stayed 3 nights in Aug 2024

8/10 Good

Emanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was the right place for us as a family. Having children with us, waiting for the hotel to change towels every after four days, was a bit a challenge for us during our two weeks stay at the hotel. I think for a family of four, the hotel should consider to change towels and toilet cleaning at least every other day or two for the sake of hygiene. Otherwise, we have enjoyed our experience at the Residence hotel.
Stayed 14 nights in Aug 2024

10/10 Excellent

Suzanne

Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was supposed to stay there for less than 5 days, but I ended up staying there over two weeks. They made me feel like I was home. 😊
Stayed 6 nights in Aug 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful, letting us know local tips and best travel options. Good access from the airport on the number 66 bus.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

NA
Stayed 4 nights in Jul 2024

8/10 Good

Ilya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Clean, good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice place!
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just stayed over after a late flight into Genève-Aéroport before we moved on to Montrose. Our room was great. We sadly slept late after a late night and missed breakfast, but the front desk was very helpful in giving us directions and getting us bus tickets, so it was to figure out what we needed to do to catch our train
Stayed 1 night in Jun 2024

6/10 Okay

Nathalie

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Inconfortable
L’hôtel n’avait pas d’air climatisé, donc c’était très inconfortable. Pourtant cette condition était dans mes moteurs de recherche sur le site. Le préposé nous a dit que c’était seulement pour les suites. Plutôt décevant.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Traveled with partner
Liked: Amenities
Well designed, quiet and efficient place to stay. Good value for money but don’t buy the very expensive breakfast as there are lovely cafes very nearby
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Lily

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy, clean, comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sebastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très pratique, chambre calme et bien localisée
Stayed 2 nights in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
No pool
We had booked this hotel specifically because it has a pool. Unfortunately the pool was closed during our stay and the staff at the front was unapologetic and wouldn’t give us a discount. We were told the pool was not ‘part of the package’.
Stayed 1 night in Jun 2024

2/10 Terrible

Cesar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid during this period (or forever). Understaffed with the front desk person (only one for each shift) tasked with all duties: check-in, bartending, technician and so on so forth…The hotel looked to have potential but is mismanaged, all extra staff given vacation with no cover-up ensured. Bad cleaning practices from lobby to rooms. Ernesto at the desk is the best at customer service doing it all but to be honest the only positive thing about the hotel is front desk staff in general. Technical issues en masse (safe, phone, hair-dryer all not operational). Bar was closed, on vacation again! Front desk (again) can serve you a drink. Be careful not all room are air conditioned. Location is convenient only if you have a car. Although public transport is close it is time consuming and uber not reliable. Construction next door, not a problem if window closed issue if at the pool or open windows.
Stayed 4 nights in Jun 2024

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

yannick

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem we had the swimming pool was not accessible While we mainly booked it for that
Stayed 3 nights in Jun 2024

4/10 Poor

Kamran, Oak Brook

Traveled with family and small children
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Oliver

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK accommodation, not great customer experience
Rude staff. Unapologetic about the condition of the pool. (see photo). Terrible check-in experience with the receptionist picking up the phone and taking long phone calls and taking a long time while checking us in. They ignored the number one rule in hospitality, deal with the customer in front of you!
Stayed 1 night in Jun 2024

10/10 Excellent

Serhii

Stayed 1 night in May 2024

8/10 Good

Syed Muhammad Imran Raza

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024