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Fes Marriott Hotel Jnan Palace

4.5 star property

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Photo gallery for Fes Marriott Hotel Jnan Palace

Outdoor pool
Premium bedding, down comforters, minibar, in-room safe
Property amenity
Deluxe Room, 2 Twin Beds, Balcony, Pool View | Premium bedding, down comforters, minibar, in-room safe
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
8, Avenue Ahmed Chouki, Fes, 30000
  • Kassr Annoujoum Ducci Foundation
    ‪14 min walk‬
  • Borj Fez Mall
    ‪3 min drive‬
  • Royal Palace
    ‪4 min drive‬
  • Fes (FEZ-Saiss)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View

Deluxe Room, 2 Twin Beds, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony, Garden View

  • 328 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Pool View

Deluxe Room, 2 Twin Beds, Balcony, Pool View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony, Pool View

  • 328 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Family Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 328 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 328 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Executive Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

  • 662 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fes Marriott Hotel Jnan Palace

4.5-star hotel in Ville Nouvelle
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Fes Marriott Hotel Jnan Palace offers 244 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
In addition to an outdoor pool, Fes Marriott Hotel Jnan Palace provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 26716 square feet (2482 square meters) include conference space. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Fes Marriott Hotel Jnan Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Jnan L'Fassi - This restaurant specializes in Moroccan cuisine. Reservations are required.
EME Lounge - This bar specializes in local and international cuisine. Open daily.
Marriott Café - This buffet restaurant specializes in international cuisine. Open daily.
Pool Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Wright Tea - This coffee shop specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 200 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • EME Lounge
  • Jnan L'Fassi
  • Marriott Café
  • Pool Bar & Grill
  • Wright Tea

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 26,716 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property will be renovating from February 15 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 200 for adults and MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Jnan Fes
Jnan Hotel
Jnan Hotel Fes
Marriott Hotel Jnan Palace
Fes Marriott Jnan Palace
Marriott Jnan Palace
Fes Marriott Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Hotel
Fes Marriott Hotel Jnan Palace Hotel Fes

Fes Marriott Hotel Jnan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 582 reviews
Rating 8 - Good. 160 out of 582 reviews
Rating 6 - Okay. 61 out of 582 reviews
Rating 4 - Poor. 21 out of 582 reviews
Rating 2 - Terrible. 20 out of 582 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jasper

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very enjoyable stay. Hotel offered a variety of restaurants so you didn't need to leave for dinner. Pool was very nice and there was plenty to do on the hotel grounds. Staff were exceptional
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding night
Stayed here for a special day and they went above and beyond with flowers showered all over my room to a lovely heart shaped cake.
Stayed 1 night in Nov 2024

10/10 Excellent

Houda

Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in fes
Great hotel. Staff very friendly. Great location. Great amenities.
Stayed 1 night in Sep 2024

2/10 Terrible

James

Liked: Cleanliness
Outdated and overpriced
Stayed 1 night in Oct 2024

10/10 Excellent

Faisal

Traveled with group
Good hotel 😍
Stayed 2 nights in Sep 2024

8/10 Good

Mohammed

Stayed 2 nights in Sep 2024

4/10 Poor

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

Afshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Marriot was amazing. My daughters and I were welcomed warmly by the hotel manager, Hussain, who personally made sure that our stay would be comfortable. All the staff from the restaurant staff, workers around the hotel and even the reception workers were friendly and made sure that we were taken care of. The drivers, Muhammad and Abdul, not only made sure that we arrived at our destinations on time but also walked us to ensure our we didnt get lost. Amin from customer service went out of his way to make sure all our needs were taken care of. When we left it was sad...it was like saying bye to family.
Stayed 3 nights in Aug 2024

4/10 Poor

ghita

Stayed 2 nights in Aug 2024

6/10 Okay

Sidra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and beautiful site
Stayed 1 night in Jul 2024

10/10 Excellent

lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hakim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly staff from the guys at reception to the staff in the gym. Great facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JODI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Excellent pool. Outstanding breakfast ( as expected from a Marriott).
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay as usual.
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Traveled with group
Disliked: Staff & service, property conditions & facilities
Great pool
Stayed 2 nights in Jul 2024

8/10 Good

Mounia, Stevenage

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful. The reception area was stunning and the rooms were spacious and comfortable. The only gripe is that the staff take too long to comply with requests for example the restaurant did not open for breakfast at 6am. We made a fuss and they let us in at 6:10am because we had a flight to catch and were leaving at 6:30am. The reception staff were really great and the bell boys. They deserve a special mention because they were excellent. It was a fantastic hotel and I would return. The Moroccan restaurant on site is definitely worth a visit. The food is out of this world amazing.
Stayed 3 nights in Jul 2024

6/10 Okay

Alaa, Edmonton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

taha

Stayed 1 night in Jun 2024

10/10 Excellent

Hicham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , enjoyed the pool , very quiet . Very professional staff .
Stayed 1 night in Jun 2024