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Duplex (Yasmine)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Basma)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite (El Bahja)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Duplex (Marjana)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Manzah)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Yakout)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Palais Al Firdaous features 10 indoor swimming pools and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a rooftop terrace, a library, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Palais Al Firdaous is a smoke-free property.

  • Library
  • Daily
  • Number of indoor pools - 10
  • Lockers available
  • 24-hour front desk
  • Free grocery shopping service
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Computer station
  • Distance from property (ft) 984
  • Free reception
  • Luggage storage
  • Distance from property (meters) 300
  • Free buffet breakfast
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Hosted evening meal
  • Total number of rooms - 10
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Hosted evening meal (reserve)
  • Fireplace in lobby
  • 24-hour pool access
  • Number of stairs to reach property 3
  • Coffee/tea in common areas
  • Ski passes available
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1700
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Refrigerator

Room Amenities

Palais Al Firdaous offers 10 accommodations with private plunge pools and minibars. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Hair dryer (on request)
  • Shower/tub combination
  • Separate dining area
  • Satellite TV service
  • Flat-panel TV
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • TV size: 40
  • TV size measurement: inch
  • Private plunge pool
  • Separate living room
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 10
  • Number of bathrooms - 11
  • Laptop-friendly workspace
  • Doorbell/telephone notification
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Tile flooring in room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).

Palais Al Firdaous has a restaurant on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Couples treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool hoist on site

Nearby Activities

10 indoor swimming pools are on site along with a sauna.

  • Horse riding nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 75 per person (roundtrip)
  • Airport shuttle fee per child: MAD 75 (roundtrip), (from 3 to 6 years old)
  • Nearby parking fee: MAD 10 per day (984 ft away)
  • Rollaway beds are available for an additional fee
  • Hosted evening meal: MAD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Property does not offer onsite COVID-19 testing

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

24-hour pool access

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Hotel Names

  • Palais Al Firdaous
  • Palais Al Firdaous Fes
  • Palais Al Firdaous Hotel
  • Palais Al Firdaous Hotel Fes
  • Palais Al Firdaous Fes
  • Palais Al Firdaous Hotel
  • Palais Al Firdaous Hotel Fes

Hotel Reviews

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