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Palais D'hôtes Suites & SPA Fes

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palais D'hôtes Suites & SPA Fes

Sauna, spa tub, steam room
Indoor pool
Miscellaneous
Lounge
Basic Twin Room, Ensuite (Rihane)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Breakfast included
  • Housekeeping

Explore the area

Map
9 Derb Sonas Zyate, Fes, 03, 30100
  • Medersa Bou-Inania
    12 min walk
  • Blue Gate
    13 min walk
  • Saffarin Madrasa
    14 min walk
  • Fes (FEZ-Saiss)
    30 min drive

Room options

View all photos for Suite, Ensuite, City View (Misk)

Suite, Ensuite, City View (Misk)

Suite, Ensuite, City View (Misk)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, Ensuite, Pool View (Yasmine)

Deluxe Suite, Ensuite, Pool View (Yasmine)

Deluxe Suite, Ensuite, Pool View (Yasmine)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ensuite (Meknes)

Suite, Ensuite (Meknes)

Suite, Ensuite (Meknes)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Twin Room, Ensuite (Rihane)

Basic Twin Room, Ensuite (Rihane)

Basic Twin Room, Ensuite (Rihane)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, Ensuite (Fes)

Premier Suite, Ensuite (Fes)

Premier Suite, Ensuite (Fes)

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ensuite, City View (Orientale 1)

Standard Double Room, Ensuite, City View (Orientale 1)

Standard Double Room, Ensuite, City View (Orientale 1)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ensuite (Nour)

Suite, Ensuite (Nour)

Suite, Ensuite (Nour)

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, Ensuite (Azzrou)

Deluxe Suite, Ensuite (Azzrou)

Deluxe Suite, Ensuite (Azzrou)

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ensuite, City View (Ambre)

Suite, Ensuite, City View (Ambre)

Suite, Ensuite, City View (Ambre)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Ensuite, City View (Orientale 2)

Standard Double Room, Ensuite, City View (Orientale 2)

Standard Double Room, Ensuite, City View (Orientale 2)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite, City View (Warda)

Suite, Ensuite, City View (Warda)

Suite, Ensuite, City View (Warda)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Ensuite, Pool View (Khouzama)

Standard Double Room, Ensuite, Pool View (Khouzama)

Standard Double Room, Ensuite, Pool View (Khouzama)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite, Pool View (Narjis)

Suite, Ensuite, Pool View (Narjis)

Suite, Ensuite, Pool View (Narjis)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior

Fes Marriott Hotel Jnan Palace

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (567)
The price is $118
per night
$138 total
includes taxes & fees
Dec 11 - Dec 12
Fes Marriott Hotel Jnan Palace

About this property

Palais D'hôtes Suites & SPA Fes

4.5-star riad in Fes El Bali
Along with an indoor pool, this smoke-free riad has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a coffee shop/cafe are onsite.
Palais D'hôtes Suites & SPA Fes offers 15 accommodations. Housekeeping is provided daily.
Recreational amenities at the riad include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Palais D'hôtes Suites & SPA Fes provides an outdoor tennis court and a fitness center. Dining options at the riad include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wired and wireless Internet access is complimentary.

This luxury riad also offers a rooftop terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Palais D'hôtes Suites & SPA Fes is a smoke-free property.

A complimentary breakfast is offered.
Palais D'hôtes Suites & SPA Fes has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle available
  • Area shuttle
  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor tennis court

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Property Registration Number 4-19

Property is also known as

Palais D Hotes Spa Andalou
Palais D Hotes Spa Andalou Fes
Palais D Hotes Spa Andalou Hotel
Palais D Hotes Spa Andalou Hotel Fes
Palais d'Hôtes Suites Fes Hotel
Palais d'Hôtes Suites Hotel
Palais d'Hôtes Suites Fes
Palais d'Hôtes Suites
Palais D'hotes Suites & Fes
Palais D'hôtes Suites SPA Fes
Palais D'hôtes Suites & SPA Fes Fes
Palais D'hôtes Suites & SPA Fes Riad
Palais D'hôtes Suites & SPA Fes Riad Fes

Palais D'hôtes Suites & SPA Fes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 76 reviews" "
Rating 8 - Good. 27 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience. Also the Zainab who did the massage after Hammam is really good. Worker Yusuf was really helpful and caring.
Stayed 4 nights in Jun 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place with some minor improvements. The rooms are beautiful. And the service was good. It will be much better if the kitchen team takes the time to clean the salt and pepper shakers after each service. Simple to do. Twice we had the salt shaker stained with eggs from prior use. Also, customers and employees are allowed to smoke in the foyer, and you can smell it in the bedrooms. Would be nice to only people smoke at the rooftop. For customers who don’t smoke, it is hard to handle the smell.
Stayed 4 nights in May 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The service at the riad was very courteous and exceptional. We were greeted with tea and cookies while we waited for our luggage to be carried to our rooms and we were escorted to a nearby riad in the medina where we had a superb Moroccan meal in a beautiful atmosphere.
Inner court of the riad
Our tea
Stayed 1 night in Oct 2023

6/10 Okay

Anas

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
They told me free private parking on the phone. At the place, they told me there is no private parking. But you can put your car with my friend. He has a private parking. And after arguing the riad told me the gonna pay for my parking. So the next day some owner of the parking told me: the parking is paid but pay me more. So i feel unsafe and i payd him. After an hour i take me car. Another guy told me to pay. I told him everything is paid. He was jelling at me en told me that i am not a real man but a woman. And at first he didnt want let me go.
Stayed 1 night in Aug 2023

10/10 Excellent

Ali Asgar

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here in Fes! It’s basically a 25 minute walk to to the new town to go to the mall and it’s about 10-15 minutes into the heart of the Medina! Breakfast was great, staff was helpful and we enjoyed our time there!
Stayed 3 nights in May 2023

10/10 Excellent

Kit Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive, and willing to go out of their way to accommodate our needs during the stay!
Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
This gem of a riad located in the old city is a good find. It’s unexpectedly situated in a neighborhood that’s undescript until you walk into the front door of the riad....what a pleasant surprise. A large spacious area decorated with lots of colorful traditional pillows and furniture. As you wonder the riad, you will find a roof top terrance and lots of nooks to relax or read. The young staff was very prompt, helpful and accommodating. At one point in the late evening, my guide came to pick me up to retrieve my lost luggage at the airport. I found him breaking bread with roughly six of the young staff. They were so kind to also invite me to enjoy the wonderful and tasty tagine that was prepared by one of them. The only downside I would express is that it’s not walking distance to the attractions and taxis are not readily available to just hop in. I would definitely recommend this place for authenticity, clean rooms and nice staff.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel near Medina
Beautiful hotel -- ornate courtyard with high ceilings, pool, and terrace overlooking the city. Well-located within the medina with a 10 minute walk to the blue gates. Service was great, and the breakfast was superb -- you have your choice of where to eat, and an incredible selection of food. Additionally, the hotel offers spa services -- massages much cheaper than anything you'll find in Europe/US, and quality was fine. Only complaints were that the mattresses were a little hard (though this seemed to be true at every hotel we stayed at in morocco), and (since we were there in december) the hotel room got a little too cold for our tastes at night. But these were very minor, and I would definitely stay at this hotel again if I came to Fez.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay but a little trick for parking. We met 4 wired guys to block our way in a narrow alley and forced us to parking in their parking lot. We called the manager coming out to solve this issue and paid 50DH for one night parking.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a pleasant stay but some small issues with check in and tour booking process. The riad itself is beautiful inside and the room was great, but make sure you get one of the suites. Pickup from the airport did not go smoothly, one man had our name on a paper but brought us outside to wait for a different car. And when booking a tour make sure to confirm it is what you want as we got signed up for a car tour when we wanted a walking tour of the medina. Food was extremely expensive for the quality you get.
Stayed 2 nights in May 2019

10/10 Excellent

Fran, Mequon, WI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm & welcoming. Riad is beautiful! Location is close to restaurants & shopping.
Stayed 3 nights in Apr 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, Mehdi helped us feel very welcome as if the Riad was our home. The place is beautiful beyond words
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world splendor with some modern facilities
Gorgeous tile work, great service, and quite comfortable. Not a modern hotel, but perfect if you prefer unique beauty to modern blandness. The common area was splendid and the service was both friendly and efficient - one felt like a Prince a thousand years ago. The room was comfortable but European-hotel small. The hotel is very conveniently located - a 1-minute walk to a taxi stand, and only a 10-minute walk to the heart of the souk.
Stayed 5 nights in Mar 2019

10/10 Excellent

Francisco, Queretaro, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wonderfull Place!!!!! very nice Arquitecture and service, Inside the Medina,
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this beautiful Riad for 2 nights. Everything was perfect. At check-in we were greeted with cookies and Moroccan tea while we filled out paperwork and our luggage was taken to our room. We arrived later than expected due to a delay in our flight and ordered a delicious dinner. Room was huge and more than enough space for our family (traveling with two kids). We took our breakfast on the roof top terrace each morning so we could watch to sunrise over Fez. Entire staff was extremely helpful and welcoming.
Stayed 2 nights in Dec 2018

8/10 Good

Ken, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The decor in the riad is impressive, all the little objects and details are exquisite. The room is good, an electric fan for keeping the air fresh, just the shower was either too hot or too cold. We arrived the Riad at late night, staff was friendly and helpful to help to check-in. Breakfast is standard moroccan riad style, pancake, moroccan bread, jam and eggs, juice and coffee.
Stayed 3 nights in Oct 2018

10/10 Excellent

Omar

Beautiful riad with friendly staff
Great riad, in a quite part of the medina. Easy walking access to the Blue Gate area of the medina (about 10-15 mins). Clear rooms, beautiful lobby area, and nice and helpful staff.
Stayed 2 nights in Sep 2018

4/10 Poor

Expediacustomer, Westerville Ohio

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel staff was friendly and kind, the hotel interior is amazing but the surrounding area is less than ideal. Fes ended up being a town where everyone tries to scam you in ways big and small, you will leave distrusting everyone, we found ourselves looking forward to leaving almost immediately. The hotel was luxurious it acted as an oasis. Unfortunately however they even try to rip you off too. A taxi from the hotel to gare costs about 40-50 cents during midday traffic, when we tried to order a night taxi through the hotel they told us it would be 9$ when it should have been 1$ (double at night), when I told them what we paid, the attendant told me I was wrong. We hailed a cab without their help and it was 1$. But before that, when we were leaving for our train at 10pm they suddenly told us ‘wait wait you have to settle up your bill’, coming as a surprise considering we had paid everything in advance and no one had said anything when we turned in our keys. They printed a janky looking bill that was crooked, pixelated and improperly sized that included tourism taxes amounting to 20$. I showed him my Expedia bill that explicitly stated all taxes were already paid and after several minutes looking at my phone receipt came the ultimate line and clear insult of “if you don’t want to pay it then I’ll pay it from my own pocket” which you will hear often in Morocco when they want to pay out of pity and know they have been caught. Will not return.
Stayed 3 nights in Aug 2018

10/10 Excellent

Rehana

Beautiful hotel with amazing friendly staff.
The hotel staff were amazing - they were so polite and helpful. We had just driven from Marrakech to Fes and were tired and a few of us were cranky but the staff were extremely kind and offered us welcome drinks and biscuits whilst they carried the luggage to our rooms. The location was good. Its about a twenty minute walk to the medina but by car it took around 5 minutes. There was secure parking for 50dh a night. The breakfast on the rooftop was amazing, all freshly cooked with a wonderful view. The building inside is beautiful, great upgrades but kept the traditional feel. We had a suite which was lovely and cosy and like a mini apartment. The indoor pool is open 24 hours and we tended to always have the pool to ourselves which was lucky. Was a bit hard to find the location. Would be beneficial if they had a sign of the hotel outside the entrance. All in all we noticed that the staff really take pride in taking care of their guests and the guests experience rather than try to have a large quantity of guests which we really appreciated. Thank you so much for the amazing hospitality and I do apologize for the cranky behavior of some of the party.
Stayed 2 nights in Aug 2018

10/10 Excellent

Maria Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This riad was absolutely amazing! Everything was so clean and beautiful. Our room was huge, we basically had the entire terrace to ourselves! The breakfast was SO plentiful and fresh. Unfortunately I got sick during my stay (not because of the road) but the staff were so attentive and caring. Definitely recommend!
Stayed 2 nights in Jul 2018

8/10 Good

hun ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Moroccan artisan architectural style
Beautiful hotel, friendly staff, great location in the Medina.
Stayed 2 nights in Jun 2018