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Palais Sheherazade & Spa

5.0 star property

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Photo gallery for Palais Sheherazade & Spa

Indoor pool, outdoor pool
2 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Hot tub, Turkish bath, body treatments, hydrotherapy, aromatherapy
Royal Suite | Living area | Flat-screen TV
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
$210
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
23 Arsat Beniss Douh, Medina, Fes, 30200
  • Place, Blue Gate
    ‪8 min walk‬
  • Place, Place Bou Jeloud
    ‪10 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Senior Suite

Senior Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Senior Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ambassador Suite

Ambassador Suite | Living area | Flat-screen TV

Ambassador Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Vizir

Suite Vizir | Living room | Flat-screen TV

Suite Vizir

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite

Royal Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Royal Suite

  • Garden view
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Palais Sheherazade & Spa

5-star riad in Fes El Bali
This riad features 2 restaurants, a full-service spa, and an indoor pool. Free continental breakfast and free WiFi in public areas are also provided. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite.
Palais Sheherazade & Spa offers 24 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room.
Guests can indulge in a pampering treatment at the riad's full-service spa, Spa Anne Semonin. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Palais Sheherazade & Spa features an indoor pool and an outdoor pool. Dining is available at one of the riad's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the riad's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This luxury riad also offers a steam room, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle and a train station pick-up service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Palais Sheherazade & Spa has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Gastronomique marocain - This restaurant specializes in Moroccan cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (MAD 20 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastronomique marocain
  • Restaurant panoramique

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1200
  • New Year's Eve (December 31) Gala Dinner per child: MAD 600 (up to 12 years old)
  • A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MAD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Palais Sheherazade
Palais Sheherazade Fes
Palais Sheherazade Hotel
Palais Sheherazade Hotel Fes
Riad Sheherazade Fes
Riad Sheherazade Hotel Fes
Palais Sheherazade & Spa Fes
Palais Sheherazade & Spa Riad
Palais Sheherazade & Spa Riad Fes

Palais Sheherazade & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 186 reviews
Rating 8 - Good. 35 out of 186 reviews
Rating 6 - Okay. 23 out of 186 reviews
Rating 4 - Poor. 19 out of 186 reviews
Rating 2 - Terrible. 18 out of 186 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience was amazing!
Stayed 3 nights in Oct 2025

10/10 Excellent

Georgia

Stayed 2 nights in Aug 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave.
Stayed 6 nights in Aug 2025

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
Stayed 3 nights in Apr 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
Stayed 3 nights in Jan 2025

4/10 Poor

Talha

Stayed 2 nights in Aug 2024

6/10 Okay

Sarita

Traveled with family
Liked: Cleanliness, amenities
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
Stayed 2 nights in Dec 2024

8/10 Good

Iffat

Stayed 1 night in Dec 2024

10/10 Excellent

Shabana

Stayed 2 nights in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building , mosaic , tiles etc
Stayed 3 nights in Oct 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Truly this is a gem in Morocco!
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a treasure!
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
Stayed 2 nights in Aug 2024

8/10 Good

Mursheda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
Stayed 2 nights in May 2024

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Stayed 1 night in Nov 2023

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Sep 2023

2/10 Terrible

Zineb

Disliked: Staff & service
Stayed 1 night in Apr 2023

6/10 Okay

Alanna

Disliked: Staff & service
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back in a heartbeat! Great place!

The stay here was an amazing experience. The staff are kind and helpful.The food was sooo good and their house wine was perfect with the meals! The pools felt great after long hot days, the patio with the desert breeze was wonderful at night. The internet worked in public areas but we didn’t mind because it was so pleasant to just sit and enjoy the ambience. Rooms are clean and air conditioned. Just be aware the portions of food are so large you’ll be stuffed!
Stayed 1 night in May 2022

8/10 Good

Su

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

sudhir

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Imad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019