Dining options at the riad include a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours), a shopping center shuttle, and a bus station shuttle. This Fes riad also offers a seasonal outdoor pool, a rooftop terrace, and spa services.
Riad Hanael Garden & Spa has designated areas for smoking.