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Riad Mayfez Suites & Spa

5.0 star property

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Photo gallery for Riad Mayfez Suites & Spa

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Library
Point of interest
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
36 Oued Souafine, Douh, Fes, 30000
  • Medersa Bou-Inania
    ‪8 min walk‬
  • Henna Souk
    ‪8 min walk‬
  • Moulay Idriss Zawiya
    ‪9 min walk‬
  • Fes (FEZ-Saiss)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Bénarès)

Deluxe Room, 1 King Bed (Bénarès) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed (Bénarès)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ambassador Suite

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ispahan)

Royal Suite (Ispahan) | Living area | 32-inch flat-screen TV with cable channels, TV, books

Royal Suite (Ispahan)

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Riad Mayfez Suites & Spa

5-star riad in Fes El Bali
This riad features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Riad Mayfez Suites & Spa offers 7 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Fes riad provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2022.

Recreational amenities at the riad include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Riad Mayfez Suites & Spa features an outdoor pool and a fitness center. The riad offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the riad's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury riad also offers a rooftop terrace, a library, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. A total renovation of this property was completed in August 2022.

Riad Mayfez Suites & Spa has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
L'Odalisque - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Le Mayfez Bar - This bar is located by the pool. Open daily.
Le Chaïbar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MAD 30 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MAD 200 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • L'Odalisque
  • Le Chaïbar
  • Le Mayfez Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Free crib
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • Built in 1880
  • Designated smoking areas
  • Renovated entire property - August 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MAD 1500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1500

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 200 per person
  • Airport shuttle fee: MAD 225 per vehicle (one-way)
  • Nearby parking fee: MAD 30 per night (1640 ft away)
  • Early check-in fee: MAD 1500 (subject to availability)
  • Late check-out fee: MAD 1500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Mayfez Hotel Fes
Mayfez Hotel
Riad Mayfez Suites Fes
Riad Mayfez Suites
Mayfez Suites Fes
Mayfez Suites
Riad Riad Mayfez Suites & Spa Fes
Fes Riad Mayfez Suites & Spa Riad
Riad Riad Mayfez Suites & Spa
Riad Mayfez Suites & Spa Fes
Mayfez
Riad Mayfez Suites & Spa Fes
Riad Mayfez Suites & Spa Riad
Riad Mayfez Suites & Spa Riad Fes

Riad Mayfez Suites & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 39 out of 42 reviews
Rating 8 - Good. 2 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ALLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming Riad with great stuff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rezie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully hospitable. Very beautifully decorated. Spacious rooms and many areas/ salons to enjoy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Riad in the Medina of Fes. Great property, great hospitality and delicious food. We loved our stay. If we come back to Fes this will be our go to riad.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular and HIGHLY recommended! My family and I loved our stay at Riad Mayfez and didn't want to leave. Houda and Mohammad were in constant communication with us to ensure every need was met and our expectations were continuously exceeded. The property is gorgeous with amazing detail and is an oasis within the medina. We stayed in the Isfahan Suite with our 8 year old son. The suite has high ceilings and plenty of space, including a large private terrace. FYI - It does have very steep steps! We loved the shared common spaces at the Riad, especially the roof decks. Our son loved pool, and the billiards/game room. Can't say enough about this special place and amazing service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LUXURY STAY
This was an INCREDIBLE stay. The staff are so friendly, accommodating and helpful. The grounds are absolutely stunning. This was the best road I have ever stayed in. We are sad we only had three nights, we did not want to leave. For luxurious, private and and unforgettable stay, be sure to book here. This was a visit beyond expectations. Houda, and Mohammed and Mohammed made our trip the very best it could be!
Stayed 3 nights in Feb 2024

10/10 Excellent

Quanta

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more stars I would. Highly recommend. Beautiful Riad with the absolute BEST STAFF. Did not want to leave
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best riad!!
Where should I begin… we had an absolutely amazing experience at Mayfez. Ms.Houda and Mohammed made sure we were more than well taken care of. We were so spoiled by the cozy Riad living style. From the welcome tea and pastry, to the spacious rooms, to the lovely patio, to the cozy dining room, to the hearty breakfast. to every little detail. This was the best stay for our Morocco trip! We would definitely stay here if we ever visit Fes again. If you are reading this review, look no further. You will not regret it!
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful riad lead by an amazing team
What a magical place that will make you feel at home. I travel a lot and Mayfez showed me a new way to travel. I first stayed here as somewhere to just rest. Mayfez should actually have been our destination! The team - Houda, Mohammed, Driss, and Rachid - are so dedicated, kind, and wonderful. They pay close attention to every detail during our stay: making sure all legs of our transportation are well planned, activities are smoothly coordinated, food are excellent, rooms are very comfortable. If there is any room for the team to go above and beyond, there is no hesitation that they will jump on the opportunity to offer assistance. They are a quick WhatsApp chat away. Mayfez is a true riad. Images will not do justice to this sublime wonder. When you walk around the property, you will discover endless treasures. Thank you for creating and sharing this precious gem with us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and helpful. The property was beautiful and unique!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel gem
We had a poor check in experience due to some Communication issues but once in our room the hotel was wonderful. The service and staff were fabulous and the food superior. Enjoying the Road was the best part of our trip.
Stayed 4 nights in Jun 2023

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible team, extremely accommodating!
Stayed 3 nights in May 2023

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay even though it was during the winter. The whole staff was wonderful to work with. We did a tour guide (Abdul) organized by the property that was awesome. The food was delicious.

10/10 Excellent

Jamal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, we had a blast there. The room, the staff were all great! I highly recommend you go and you will thank me later. It’s very quiet, the food is amazing, and their traditional breakfast as well!

10/10 Excellent

Richard

Stayed 2 nights in Nov 2022

4/10 Poor

Marcous

Traveled with partner
Disliked: Cleanliness, amenities
We stayed in the Palmyra Suite. The door to the suite was warped and we had to force it open and shut. We found a cockroach in the suite. The bathtub took forever to drain and the lighting in the bathroom was very poor. Our AC unit stopped working in the middle of the night and the batteries in the safe died and had to be replaced. This was not worth the price and we would not stay again.

10/10 Excellent

doriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the property was amazing. Once I walked onto the Riad, I had a warm welcome and from then on, I felt like the staff was very accommodating and went above and beyond for me. They went from picking me up from the park area to even packing me a take away breakfast! The spa was great as well. I felt relaxed the whole entire time.

10/10 Excellent

Gal, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique and very special experience. One of the best stay experiences we ever had anywhere! The owner and staff are fantastic, helpful and kind and really go beyond to make the stay as special as possible. We were upgraded to the suite as we just arrived without even requesting, and the room was just breath taking. The location was very good and the Spa experience priceless. We definitely will be back. Thank you for making our stay in Fez so special!
Stayed 2 nights in Oct 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small palace in the Medina
Wonderful boutique palace in the Medina. Small with dedicated staff really trying to please. Gouda, Mohammed and others really try hard to make guests feel welcome. We had an early flight and they offered us a full breakfast before regular hours. We also had an upgrade to a lovely suite during our stay. Dominique, the owner, is also very involved and really makes sure communications are top notch. Definitely a great option if you want some old world charm in the Medina.
Stayed 2 nights in Oct 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good palace to stay st The Medina. The staff and cree were amazing Very good moroccan cuisine
Stayed 5 nights in Sep 2022

10/10 Excellent

carman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
This magical riad was our home for 3 nights. We were upgraded to the Byzance room but from what I could tell, all the rooms (only 5 in total) were given the same luxerions attention.everything about our stay was fantastic: the staff friendly and attentive, the property itself was absolutely immaculate and the food (both breakfast and dinner) was delicious and beautifully served. I cannot say enough great things about this fantastic riad in the fascinatingly and chaotic city of Fez
Stayed 3 nights in Sep 2022

10/10 Excellent

Farhang, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and attentive to our requests and needs. The property is gorgeous and very clean and well maintained. I will definitely stay at Mayfez if my travel plans take me back to Fez
Stayed 2 nights in Jul 2022

10/10 Excellent

IBRAHIM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the tranquility of the hotel, there are only 5 suites in this place, so it is very quite, and peaceful
Stayed 1 night in May 2022

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, incredibly thoughtful, and beyond accommodating. I have many dietary restrictions and they went above and beyond to make sure I had plenty of yummy food to eat. The food was delicious and they organized a wonderful tour guide for us. Wish we could have stayed longer! They spoiled us!
Stayed 3 nights in May 2022

8/10 Good

Valerie, london

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situation- spacious room with terrasse. Staff dedicated. Small hotel A bit disappointed by the restaurant
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020