*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Casa Helena features local meal delivery service. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Hotel Casa Helena is a smoke-free property.
- Front desk (limited hours)
- Total number of rooms - 5
- Wheelchair accessible – no
- Front entrance ramp
- Free WiFi
- No accessible airport shuttle
- Airport transportation (surcharge)
- Smoke-free property
Room Amenities
Hotel Casa Helena offers 5 accommodations with portable fans. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.
- Hypo-allergenic bedding available
- Private bathroom
- Iron/ironing board (on request)
- Wireless internet access
- Shower only
- Hair dryer (on request)
- Cable TV service
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Housekeeping (surcharge)
- Portable fan
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Netflix
- Housekeeping on request
- Soap
- Toilet paper
- Guidebooks or recommendations
- Streaming services
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- WiFi speed 50+ Mbps
- Smooth flooring in room
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Stair-free path to entrance
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
- Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
- Housekeeping fee: COP 20000 per night
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:30 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
UnionPay
Staffed front desk
Front desk opens daily at 7:00 AM
Front desk closes daily at 10:00 PM
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property.
Hotel Reviews
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