Unterhof

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Unterhof

View from property
Exterior
Exterior
Snow and ski sports
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Neuberg, 33, Filzmoos, 5, 5532
  • Grossberg Ski Lift
    3 min walk
  • Bögrainlift
    6 min walk
  • Papageno Ski Lift
    10 min walk

Room options

Double Room Landgenuss

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Bergwelt

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Room Bergwelt Plus

  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this property

Unterhof

4-star Filzmoos hotel with ski-in/ski-out access
Ski into Unterhof, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Unterhof offers 50 accommodations with safes and complimentary weekday newspapers. Rooms open to balconies. 42-inch Smart televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Filzmoos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Swedish massages and massages.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This ski hotel also offers a children's club, a sauna, and a fitness center.

Unterhof has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
Unterhof has a restaurant on site.
Room service (during limited hours) is available.

Languages

Croatian, English, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Downhill skiing
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Swedish massages
  • Treatment room

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 110.00 per vehicle
  • Pet fee: EUR 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to September

Property is also known as

Hotel Unterhof
Hotel Unterhof Filzmoos
Unterhof
Unterhof Filzmoos
Unterhof Hotel Filzmoos
Unterhof Hotel
Hotel Unterhof
Unterhof Filzmoos
Unterhof Hotel Filzmoos

Unterhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 126 reviews" "
Rating 8 - Good. 35 out of 126 reviews" "
Rating 6 - Okay. 4 out of 126 reviews" "
Rating 4 - Poor. 0 out of 126 reviews" "
Rating 2 - Terrible. 1 out of 126 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place in fantastic location, we had a great time!
Stayed 2 nights in Jun 2020

8/10 Good

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Arpad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel!
What a nice hotel! Perfect location, cleanliness, friendly staff, good food. We are on a 2 months vacation in Europe, so far this is way the best. Be back for sure.
Flowers
View from our window
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with a good spa
Nice location. Rooms are renovated and very clean. Outdoor swimming pool (it was summer time) was nice very welcome on very hot days. Actually they are paying attention to all spa activities which is a pleasant thing. Staff was ok, they are making a good business. Wifi was very bad, practically unusable. Overall a good stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Unterhof is a traditional style Austrian property which has not lost its charm over the years. It is very close to the lift and Sport Stefan ski shop is opposite the lift so the location is ideal for skiiing. The hotel's swimming pool and sauna are appreciated after a day on the mountain.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location beside the ski lifts
This hotel is in the best location in the town as is beside the ski lifts, rooms are lovely and homely and have been recently refurbished. All the staff were really friendly and the food was of a really high standard on the half board, and they served afternoon cakes and coffee.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional on all levels
This hotel has it all, location beside ski lifts/schools, wonderful heated pool, kids play room, ambient bar for drinks and excellent food. All staff are wonderful and very customer focused. You are lucky to stay here, will definitely return when back in Filzmoos.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Martin, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab skiing weekend in Flachau
This was our third trip Hotel Unterhof. Once again the hotel was extremely welcoming, with recently upgraded rooms, comfortable bar and nice wellness area. I must mention the fantastic half board - you could not ask for more choice (and quality) at breakfast and a gourmet restaurant would be proud of the four course evening meal. That accompanied by a decent wine list makes it really pleasant experience. Will definitely come back!
Stayed 2 nights in Feb 2019

8/10 Good

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Unterhof
Well maintenaned hotel, friendly staff, really good service, good food choise. The only remark is that the temperature in the room was to high and it was not possible to decrease it. Recomendation for the managers of the hotel: consider having breakfast from 7:00 instead from 7:30.
Stayed 2 nights in Jan 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Lovely hotel, great location and very friendly staff.
Stayed 7 nights in Jan 2019

10/10 Excellent

Shammy, NJ & Neuchatel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, super cozy inside and out, great place to relax after a full day of sight seeing. Will def come back!
Stayed 2 nights in Aug 2018

10/10 Excellent

Gregory

Excellent stay in quiet alpine village
Excellent - we really enjoyed the superb service and atmosphere in this quiet hotel in Filzmoos. The staff were, without exception, just always very friendly and helpful. Good sized comfortable well maintained and cleaned room. We loved the towel animals left after our room was tidied and they even made us a cat when we asked if they could - another idea to add to their repertoire. Great indoor pool, the outdoor pool looked good too, although we didn’t try it ourselves. Easy walk down to the centre of Filzmoos in lovely surroundings with just a few shops, an automatic petrol station and other hotels and places to eat. If we are in the area again, we would certainly plan to stay at this hotel again.
Stayed 6 nights in Aug 2018

10/10 Excellent

Eleanor, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The hotel rooms were amazing and the facilities were great. The staff were friendly and helpful. We would definitely recommend to friends and would stay again given the opportunity.
Stayed 3 nights in Aug 2018

10/10 Excellent

Susan

Beautiful hotel in Alpine setting
Beautiful, comfortable hotel in an idyllic setting. Breakfast was amazing. Staff was always helpful and friendly. I highly recommend this hotel! We really enjoyed our stay here.
Stayed 3 nights in Aug 2018

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place a village
We loved Hotel Underhof. The only problem is that you advertise they have laundry facilities which they do not. We used their laundry service which cost us 58 Euro for 10 items! Every Friday night in the summer (weather permitting) there is a mini festival with band, crack a whip and dance performances which were great! There is also a very nice grocery store in town but it closes at 7 pm.
Stayed 2 nights in Aug 2018

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

CK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly. Gave us a bigger room in the newer bldg was great. Nice indoor pool and sauna with a beautiful view. The breakfast buffet was very good.
Stayed 2 nights in Jul 2018