Beginning of main content

Deluxe Double Room (Herzogzimmer)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Exclusive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Have fun with onsite winter activities, including downhill skiing and cross-country skiing and in warmer months, enjoy mountain biking and archery. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 3 indoor swimming pools. Schlosshotel Lacknerhof helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This ski hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Schlosshotel Lacknerhof has designated areas for smoking.

  • Library
  • Daily
  • Waterslide
  • Children's games
  • Number of indoor pools - 3
  • Children's toys
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Lockers available
  • Front desk (limited hours)
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Number of meeting rooms - 4
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Free buffet breakfast
  • Bicycle tour information
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Electric bicycle charging station
  • Pool umbrellas
  • Total number of rooms - 98
  • Airport transportation (surcharge)
  • Designated smoking areas (fines apply)
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Free water park access
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (free)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Ski storage
  • Trampoline
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Fully fenced
  • Laundry facilities
  • Television in common areas
  • Garage
  • Arcade/game room
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 3
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Schlosshotel Lacknerhof offers 98 accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Turndown service
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Bathtub or shower
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Children's dinnerware
  • Baby bath
  • Baby monitor
  • Changing table
  • Art supplies
  • Children's books

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Schlosshotel Lacknerhof has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

3 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, ski-in/ski-out access, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Parasailing nearby
  • Hiking/biking trails on site
  • Archery on site
  • Fishing nearby
  • Ropes course on site
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Hunting nearby
  • Rafting nearby
  • Segway rental/tour on site
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Cross-country skiing on site
  • Swimming nearby
  • Downhill skiing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 160 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 8:00 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Tax ID - ATU 62111066

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. The tax ID number is ATU 62111066. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Pets allowed in specific rooms only

Debit cards not accepted

Staffed front desk

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:30 AM

Front desk closes daily at 11:00 PM

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

State tax ID - ATU 62111066

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per day
  • Dogs only
  • 1 total pets
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Lacknerhof GmbH
  • Schlosshotel Lacknerhof Hotel
  • Schlosshotel Lacknerhof Flachau
  • Schlosshotel Lacknerhof Hotel Flachau

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?