Beginning of main content

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Flachau hotel also offers a library, a terrace, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Matteo is a smoke-free property.

  • Library
  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 1
  • Front desk (limited hours)
  • Uncovered parking
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Snack bar/deli
  • Vending machine
  • Total number of rooms - 73
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Hotel Matteo offers 73 accommodations with designer toiletries and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Flachau hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Number of days between bed sheet changes: 3

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Hotel Matteo has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 7:30 AM

Front desk closes daily at 6:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hotel Matteo Hotel
  • Hotel Matteo Flachau
  • Hotel Matteo Hotel Flachau

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?