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Dormio Resort Les Portes du Grand Massif

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Spa
Apartment, 5 Bedrooms | Private kitchen | Fridge, microwave, oven, stovetop
Exterior
Property grounds
Apartment, 3 Bedrooms | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking available
  • Spa
  • Laundry

Explore the area

Map
Les Portes du Grand Massif, Les Gérats, Arâches-la-Frasse, Araches-la-Frasse, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Golf Flaine Les Carroz
    ‪6 min walk‬
  • Grands Vans
    ‪7 min drive‬
  • Annecy (NCY-Annecy - Haute-Savoie)
    ‪69 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Cribs/infant beds, free WiFi

Apartment, 2 Bedrooms

  • 592 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Cribs/infant beds, free WiFi

Apartment, 3 Bedrooms

  • 689 sq ft
  • Sleeps 8
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 5 Bedrooms

Apartment, 5 Bedrooms | Cribs/infant beds, free WiFi

Apartment, 5 Bedrooms

  • 1130 sq ft
  • Sleeps 12
  • 1 Queen Bed and 8 Twin Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms | Cribs/infant beds, free WiFi

Apartment, 4 Bedrooms

  • 915 sq ft
  • Sleeps 10
  • 1 Queen Bed and 6 Twin Beds

View all photos for Chalet, 4 Bedrooms

Chalet, 4 Bedrooms | Cribs/infant beds, free WiFi

Chalet, 4 Bedrooms

  • 1130 sq ft
  • Sleeps 10
  • 1 Queen Bed and 8 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Cribs/infant beds, free WiFi

Apartment, 1 Bedroom

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Dormio Resort Les Portes du Grand Massif

Araches-la-Frasse hotel steps from Flaine Ski Resort
Ski into Dormio Resort Les Portes du Grand Massif, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in an indoor pool. Housekeeping is not available.
Dormio Resort Les Portes du Grand Massif offers 53 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Araches-la-Frasse hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).

Dormio Resort Les Portes du Grand Massif is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bellevue - This restaurant specializes in Regional cuisine and serves breakfast and dinner.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13.50 for adults and EUR 6.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bellevue

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Heating
  • Living room

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Check-in is available 10 AM-1 PM on Sunday and holidays.

Pets

Pets allowed for an extra charge of EUR 39.50 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 21.5 per week

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.00 per stay
  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 6.75 for children
  • Self parking fee: EUR 10.00 per day
  • Pet fee: EUR 39.50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 21.5 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Odalys Refuge Golf Araches-la-Frasse
Odalys Residence Refuge Golf
Odalys Residence Refuge Golf Araches-la-Frasse
Dormio Resort Portes Grand Massif
Dormio Resort Portes
Dormio Portes Grand Massif
Dormio Portes
Dormio Les Portes Du Massif
Dormio Resort Les Portes du Grand Massif Hotel
Dormio Resort Les Portes du Grand Massif Araches-la-Frasse
Dormio Resort Les Portes du Grand Massif Hotel Araches-la-Frasse

Dormio Resort Les Portes du Grand Massif Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 5 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Poor reception in the property. We arrived at about 10 pm. No reception open. Eventually found an envelope taped to the wall with our room key in it and confusing instructions as to how to find room. On the day we left a couple had been waiting 8 hours to check in. Staff in general vsried fro rude to intolerant. The exception being the delightful ladies providing breakfast. The barman avoided any work at all and showed his real displeasure if you asked anything of him.. On the plus side great views and good apartments but a little isolated especially in the evening
Stayed 4 nights in Mar 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for skiing Grand Massif
We used this for 6 days of skiing. Ski access is immediately across the street. One cannot ski back, but a free bus service is available. The staff spoke impeccable English and were always very helpful. There is a pleasant restaurant. Sometimes only a limited menu is available, e.g. one evening only a cheeses fondue with chacuterrie was available. Note that is was excellent.
Stayed 6 nights in Jan 2020

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
The apartment was fantastic. A little bit away from everything but the views made up for it
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy clean spacious comfortable lovely view. Had a great stay would visit again for sure
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hard mattresses. Poor quality. 10% added to the rate quoted by Expedia for cleaning ( a very large smount!) Rude email from the hotel when we queried it referring us back to expedia. Extra charge for the car park and local taxes. Card machine not working when we checked in ao they came and asked us on Boxing Day ecening to return to reception to oay the car park cost. Dishwasher broke and this was replaced Christmas Day. We wete then asked if we minded if they installed some new cabinets. I dont think customer care is top on this hotels agenda. Lots of hidden costs
Stayed 7 nights in Dec 2018

10/10 Excellent

Khaledah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather is amazing and a place is very good and beautiful
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Bit of a let down
The hot tub only had one key that worked & towards the end of our stay the health sure had no hot water so the sauna and steam room did not work. They refused to give us one toilet roll for the last day of our stay so we had to buy a pack of 4 (£3!!). We were then charged an additional £80 for sheets & towels; an expense that we were not warned about in advance!!

8/10 Good

Angela, Scotland

Liked: Staff & service, property conditions & facilities, room comfort
Lovely chalet with amazing view
The reception is opened 9-12 and 3-8. We arrived at 12.30 and a member of staff would not store our luggage and there was no access into the building. Fortunately we found someone else who was more customer focused and opened the reception to let us leave luggage. Expedia is not accurate with regards to map location and linen/towel charge, the hotel is not in the centre and we paid €220 for linen and towels for 3 nights however the 4 bed chalet was great with amazing views and lovely reception staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Amazing Swimming pool, sauna and jacuzzi overlooking the snowy mountains. 5 star apartments with everything you need on site ski hire restaurant and bar.

2/10 Terrible

chris, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not where it says it is. Not clean. Hidden costs
Avoid if at all possible. The location, though advertised as central Flaine is not Flaine, it is 5-10 minute drive up the hill, requiring a navette bus to ski. This also makes it rather difficult to find on the first day. The hot tub didn't work most of the time and when it did it was tepid at best. The room was dirty, with dirty socks lying around and to top it all off, they tried to charge an 80 euro cleaning fee for a room that wasn't even clean. One strong positive to finish was being able to order croissants and baguettes to be collected each morning from reception.

6/10 Okay

Mik, geneve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new facilities with spectacular views.
New facilities, especially the pool and sauna area with great views. Hotel should state service fees clearly, as current pricing is misleading on its own. Overall value fine though.

10/10 Excellent

atry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Arnaud, aix en Provence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances a Flaine
vacances a Flaine bel emplacement et jolies chambres. on a apprécié les bracelets et activités gratuites
Stayed 6 nights in Jul 2019

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle residence très bonne adresse
Residence de charme et agreable. Belle prestation ( piscine, sauna, hammam, fitness, restaurant) Les appartements sont modernes spacieux et bien équipés (sb dans chaque chambes ainsi que tv, literie de qualité)
Stayed 2 nights in Feb 2019

10/10 Excellent

Keunwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable sejour
Stayed 7 nights in Jul 2018

4/10 Poor

Sébastien

Liked: Room comfort
Disliked: Staff & service
Arnaque
On nous fait payer 120 € de frais de préparation de l'appartement pour 2 nuits. La table extérieure n est pas propre. Le lave vaisselle ne fonctionne pas et il y a de la vaisselle dedans, il est débranché a notre arrivée mais aucune indication nous est donnée a l'accueil alors qu'ils sont au courant.
Stayed 2 nights in Aug 2018

6/10 Okay

Stop

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
ATTENTION AUX FRAIS CACHÉS, SPÉCIALITÉ D'EXPEDIA !
Le pire du pire est pour la plate-forme Expedia, spécialiste des frais supplémentaires cachés dont in découvre l'étendue à l'arrivée. Détestable. PLUS JAMAIS EXPEDIA !!! Ceci mis à part, je dois à la bienveillance du réceptionniste de l'établissement d'en avoir été averti par un appel la semaine précédente, ce qu'il n'est bien sûr pas supposé faire... En dehors de tout ceci, le Dormio Resort est une belle résidence, très bien placée avec un panorama à couper le souffle. Grand confort et prix très raisonnables hors saison. Seul bémol, forte odeur de vomi dans une des chambres, dont nous n'avions par bonheur pas besoin. Mais 126€ de frais supplémentaires d'entretien non annoncés, ça ternit le bilan...
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Un très agréable séjour avec de mauvaises surpris
L'hôtel est trés bien situé. Le logement très propre et bien équipé. Mais, nous avons eu la désagréable surprise de nous voir réclamer 80 euros pour le ménage alors que lors de ma réservation sur Expédia, le prix indiqué était "tout compris". 80 euros pour seulement 2 nuits, C'est beaucoup !!!Je ne recommanderai pas cet hôtel.
Stayed 2 nights in Jul 2018