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Terminal Neige - Totem

3.0 star property

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Photo gallery for Terminal Neige - Totem

Outdoor spa tub
Flat-screen TV
Bar (on property)
Premium bedding, in-room safe, desk, blackout drapes
Couples treatment rooms, sauna, hot tub, body treatments, body wraps

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot Tub
  • Gym
  • Housekeeping
  • Breakfast available

Explore the area

Map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Grandes Platières Ski Lift
    ‪5 min walk‬
  • Aup de Veran Ski Lift
    ‪7 min walk‬
  • Annecy (NCY-Annecy - Haute-Savoie)
    ‪75 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Mountain)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed (Mountain)

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, in-room safe, desk, blackout drapes

Suite

  • 534 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout drapes

Family Suite

  • 640 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Loft

Premium bedding, in-room safe, desk, blackout drapes

Loft

  • 1601 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room

Premium bedding, in-room safe, desk, blackout drapes

Club Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Club Room, Balcony

  • 279.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Forum)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed (Forum)

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Terminal Neige - Totem

3-star Araches-la-Frasse hotel steps from Flaine Ski Resort
Ski into Terminal Neige - Totem, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a hot tub and a full-service spa.
Terminal Neige - Totem offers 96 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Araches-la-Frasse hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Terminal Neige - Totem helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a sauna and a fitness center.

Terminal Neige - Totem has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Friendly Kitchen - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Friendly Kitchen

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Spa tub
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1960
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 14 and December 12.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Terminal Neige - Totem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 119 reviews
Rating 8 - Good. 34 out of 119 reviews
Rating 6 - Okay. 6 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

paul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great very close to lifts and food was ok a little repetitive but decent enough
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Stayed 4 nights in Feb 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend for a nice ski vacation. Would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Totem - Flaine Forum
Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location, good vibe.
We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Stayed 1 night in Dec 2021

10/10 Excellent

Harri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.
Stayed 4 nights in Feb 2020

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location really close to ski lifts. Comfortable bar area and room was great although could do with some actual drawers in the bedrooms and some shelves in the bathroom.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Fantastic hotel, great staff, excellent quality food, great location. If i had to be very picky: 1) king size bed was actually 2 singles pushed together, and mattress way too soft. 2) ski-in ski-out perhaps...but not snowboard in/out. 3) ski/boot room not heated so dont expect dry boots the next morning.
Stayed 4 nights in Jan 2020

10/10 Excellent

Siew Keong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary Ski Hotel
Nice contemporary decor with an adequate buffet breakfast and dinner. Nice relaxed atmosphere. Very convenient for skiing with pretty much ski in ski out from the ski room which could do with heating for boots though. Had a great stay.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude.
Stayed 3 nights in Apr 2019

8/10 Good

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view, the location, the staff, the atmosphere and decor, the restaurant (very good breakfast and dinner).
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019