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Anna's

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Anna's

Outdoor dining
Exterior
Minibar, in-room safe, desk, iron/ironing board
Interior entrance
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Room service
  • Breakfast available

Explore the area

Map
Via Faenza 56, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Caffè Sabatino
    1 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop
    3 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

View all photos for Single Room

Minibar, in-room safe, desk, iron/ironing board

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Anna's

Hotel in Santa Maria Novella
A bar/lounge, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is not available.
Anna's offers 7 accommodations with minibars and safes. 18-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Anna's features a library, a terrace, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Anna's is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per night; includes in/out privileges)
  • Limited onsite parking (max 2 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 4.90 for adults and EUR 4.90 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.90 for adults and EUR 4.90 for children
  • Self parking fee: EUR 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Anna's Florence
Anna's Hotel Florence
Annas Hotel Florence
Anna's Hotel
Anna's Florence
Anna's Hotel Florence

Anna's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 128 reviews" "
Rating 8 - Good. 53 out of 128 reviews" "
Rating 6 - Okay. 32 out of 128 reviews" "
Rating 4 - Poor. 4 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, welcoming and the place was clean:) great stay!
Stayed 2 nights in Oct 2023

6/10 Okay

Kamil

Liked: Cleanliness, room comfort
Disliked: Staff & service
Just don’t bother .
The room we got wasn’t the room I booked and the host put up a big fuss to change it. Lots of cigarettes smoke at the reception. Overpriced stay. Very unprofessional service .Luckily the location and the city overall make up for that but still wouldn’t recommend.
Stayed 2 nights in Sep 2019

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel in
Being a bit jet lagged and unsure of Italian hotels confused us a bit on the check in, but this was totally our fault. We did not see there was a clearly visible sign for reception. Luckily, some nice gentleman who worked there helped us out greatly! The room was small-ish but lovely. It was the perfect size for us! There was a great view from the porch balcony. The room looked just like the photos. It was close to everything we wanted to do. We walked from the train station, walked to the Duomo, walked to see Michelangelo's David, everything! We would definitely stay here again if we come back to Florence!
Stayed 1 night in Apr 2019

10/10 Excellent

Vince, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to station and centre
Excellent hotel close to all attractions on a quiet Street. Nice room, food and access to balcony, lovely staff. Only problem is reception on arrival is a little hidden away; sign could be clearer. - it's on the ground floor to the left of the entrance!
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice clean room located in the city center
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Avoid this Hotel
The hotel is at 2nd floor without a lift. Strictly no for family.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and homely.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Good location
No hot water the first night they were fixing the pipes but didn't bother to let me know that I wouldn't have hot water for the day. They did fix it the next day. Lots of stairs to carry luggage the man who worked they helped me halfway. Wifi horrible connection
Stayed 2 nights in Oct 2017

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience!
VERY nice- old but clean and great location to train!! Staffers super helpful!!
Stayed 1 night in Oct 2017

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing weather for May! Anna's was in the perfect location for exploring all that Firenze had to offer. Great for shopping and lots of nice restaurants to choose from.

6/10 Okay

mhen, canada

Liked: Cleanliness, property conditions & facilities, room comfort
Close to everything - transit, places of interest
Hotel is located near Furebze SMN train station and places if interest like the Duomo, churches, plazas, shopping (both signature and local brands), restauraurants, convenience stores/groceries. Hotel also had a small fridge which you can use to store snack items when you're too tired walking for the day. Only disadvantage is that hotel doesn't have a lift/elevator. Our room was located on the 3rd floor and we need to carry our luggage all the way up :(.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location and facilities
The location felt like a safe area as there were bright street lights in the middle of the night. The facilities was fantastic as it looks brand new.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it at all cost
The room had a bad smell. Their was constant noises through out the night which made sleeping impossible.

6/10 Okay

Verified traveler

Disliked: Cleanliness

6/10 Okay

yen ju

Liked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna's was nice, quaint, close to train station
Basically the first hotel reservation had some issue so we were booked into Anna's. Its very easy to find, close to SMN train station which is very convenient not to be lugging baggage around the city. Only bad thing was the walk up 3 floors with luggage so need to bear that in mind. We only had small ones so it was still alright. Love how quaint the rooms are. breakfast was nice and sufficient.

8/10 Good

Sajeeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lon, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no Elevator
Close to train station but no lift. Breakfast was good. Lots to do nearby.

6/10 Okay

Verified traveler

Liked: Cleanliness
stay in florence
In short, its a decent hotel. No fuss about it. Reception is good and attentive. Simple breakfast but good. Keep topping up even though time almost up. Location is good as well, 10miN's walk you will reach SMN station. Even the alley outside hotel is crowded as there are restaurants out there, down the other end. Its not noisy if you think it is. Via Faenza where the hotel is located is easily connected to any supermarkets, restaurants and the famous San Lorenzo market, the leather market.

8/10 Good

Maria, Houston

Liked: Cleanliness, staff & service, room comfort
María
Is a nice hotel, is near to turistic attractions and in a quit and nice neighborhood

8/10 Good

Kit Ying, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is only 5 min walk to Pitti Filati exhibition & central food court. Breakfast is pretty nice.

8/10 Good

Kathleen, US

Liked: Cleanliness, staff & service
Hotel stay
When we travel we don't spend much time at the hotels, we really just want a hot shower, comfy bed and a breakfast to get us started. It was close to the train station which is what we wanted. Nothing fancy, but the rooms were clean and the staff was helpful and friendly, gave us a map and some suggestions without us even asking, it was very welcoming. My only complaint would be the beds we had were very hard, but we were so tired we slept just fine.

8/10 Good

Verified traveler

Liked: Cleanliness
Great stay near Duomo, free breakfast & wi-fi, a/c
Came to Florence to show my sister who was visiting. Anna's was a great location near the Duomo. It was overall a place to stay for the location and it was nice that the package included breakfast and wi-fi. No elevator. Open door to come in and out 24/7 as well as someone at the desk. Check-in is a bit late at 2:00pm but they allowed us to leave our luggage there when we arrived at noon. There is also a little shop directly across from the hotel where we bought water since the weather was very hot for 4.50 euro for a package of 6 of the big liters. The room also had a/c; which was nice but kept at 1 temperature. Great Gelato/Crepes place near the hotel as well as some typical Italian restaurants.

8/10 Good

stephen, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay at Anna's
Visited Rome Sorento and Florence Liked Anna's older buidling but with charm Breakfast was very good, nice touch mde to order Capachio Comfortable beds Had to go to office 3 floors down for more toliet paper because cleaning staff did not leave any extra rolls

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up.
Don't input the address on Google maps, it will lead you to the wrong place. It had a location already stored, which was down the street. Check-in is next door with another hotel. The staff was friendly and helpful. They gave us a map and showed us places to visit. The location was great, very close to Firenze S.M. The room was very comfortable and clean. There was no lift, but we expected that already. The breakfast was very simple, but it was enough.