A 24-hour front desk, a front-desk safe, and free breakfast are available at this smoke-free hotel. WiFi in public areas is free.
Aurum Firenze offers 43 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms.
Bathrooms include showers, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Florence hotel also offers a front-desk safe and an elevator.
Aurum Firenze is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 7:30 AM to 9:30 AM
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bidet
Hair dryer
Shower
Towels provided
Entertainment
42-inch LED TV
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by foot.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Aurum Firenze Hotel Florence
Aurum Firenze Hotel
Aurum Firenze Florence
Aurum Firenze Hotel
Aurum Firenze Florence
Aurum Firenze Hotel Florence
Aurum Firenze Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a nice and renovated room but the room was smaller than the pictures. The room was very small even for one person and the security box was never fixed, the technician was not helpful and didn’t speak English, Spanish or French. I was traveling solo and i wanted to shower at night and in the morning so i requested 2 towels, but it seems that the have trouble to provide more than one towels per day, however manage the get an additional towel talking with the front desk.
Ornela was very nice and welcoming and received me with a wonderful smile! The greatest thing of the hotel is the location! Very close to the train station, super convenient if you arrive to Florence by train.
Andrea
Stayed 4 nights in Oct 2024
6/10 Okay
Chris
Traveled with family
Oct 20, 2024
Liked: Cleanliness, staff & service
Rooms and Bathrooms were small (much smaller than the description in Expedia). But they hotel accommodated us when we asked to move to a larger room. It wss slightly larger, but it made a difference.
How is this hotel a 4 star hotel? It’s out of my understanding. Place was kept at minimal maintenance and the girl in reception was not even welcoming or nice. Rooms looked like a dorm room, there was barely space to open one luggage on the floor. Shower was not clean at all, mosquitos in the room everywhere too and you can even see mosquitos smashed on the walls. It’s not bad if this was a budget hotel, but for 200 euros a night and a 4 star ratin, I just dont see it.
The place was 3 min walk from the train station.
Great location and close to the train station and central market.
Kim
Stayed 4 nights in Oct 2024
8/10 Good
Manuel
Oct 14, 2024
Liked: Cleanliness
Manuel
Stayed 2 nights in Sep 2024
8/10 Good
Susan
Traveled with family
Oct 9, 2024
Liked: Cleanliness, staff & service, amenities
Great breakfast; too many mosquitoes in the room. Need to resurface the shower stalls
Susan
Stayed 4 nights in Oct 2024
8/10 Good
Ryan
Traveled with partner
Oct 6, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is dated. The bed was comfortable and the air was ice cold but it was hard to sleep because you could hear everything through the paper thin walls. We had a room in the main street side and heard every conversation at street level.
Had very good breakfast. Showers were tiny. Other reatures were reasonable for us who walked a great deal in museoms and wasking tours every day.
Lawrence
Stayed 4 nights in Sep 2024
4/10 Poor
Luca
Sep 15, 2024
Disliked: Property conditions & facilities
A budget hotel does not have to be awful. The walls of the rooms were paper thin. Next door’s baby cried a lot at night & we heard it all.
The bathroom was a good size but the shower was tiny. Breakfast was very poor quality . We skipped after day 1. The common parts were very shabby. Never again.
Nice place to stay, tucked in a side street out of the hustle and bustle but very convenient to walk to attractions. Plenty of dining options available and shopping strip just around the corner. Staff very helpful and friendly. Would definitely stay there again.
Narelle
Stayed 4 nights in Aug 2024
8/10 Good
Lucy
Business traveler
Sep 12, 2024
Liked: Cleanliness
Perfect location, clean, could have done with a desk area & chair for somewhere to sit and to work on.
Lucy
Stayed 7 nights in Sep 2024
2/10 Terrible
jenn
Sep 12, 2024
Disliked: Staff & service, amenities
I had a negative encounter with the manager when trying to address an issue. The management is rude and does not care at all about their customers. With all the hotel options in Florence, do yourself a favor and choose one that actually CARES about its guests.
Location is the key advantage of this property. But I was impressed with how clean and modern everything was in the hotel. The staff was very laid back and cordial. I particularly appreciated the gentleman working 3rd shift, he was very helpful to me throughout the week. The breakfast area was very nice and had a number of options. The A/C unit in my room was excellent with it being a very hot week and the bathroom was also very nice, larger than I expected. I do think the rooms could use a little something just to add some personality, maybe a framed photo of a vineyard in the region or a view from one of the bridges in town. Overall, i had a wonderful experience at the Aurum Firenze and will recommend it to other travelers.