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c-hotels Diplomat

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for c-hotels Diplomat

Smart City View | Minibar, in-room safe, individually furnished, desk
Interior
Interior detail
Reception
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Panificio Pasticceria Lanotte
    1 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop
    1 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • Sleeps 2
  • 1 Queen Bed

View all photos for Spacious Triple

Spacious Triple | Minibar, in-room safe, individually furnished, desk

Spacious Triple

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Smart City View

Minibar, in-room safe, individually furnished, desk

Smart City View

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart

Smart | Minibar, in-room safe, individually furnished, desk

Smart

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

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c-hotels Club

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very Good, (1000)
The price is $205
per night
$240 total
includes taxes & fees
Jan 2 - Jan 3
c-hotels Club

About this property

c-hotels Diplomat

4-star hotel in Santa Maria Novella
A bar/lounge, a conference center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
C-hotels Diplomat offers 85 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

C-hotels Diplomat features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

C-hotels Diplomat is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT048017A1WEOSWDFF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

c-hotels Diplomat Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 380 out of 920 reviews" "
Rating 8 - Good. 349 out of 920 reviews" "
Rating 6 - Okay. 128 out of 920 reviews" "
Rating 4 - Poor. 29 out of 920 reviews" "
Rating 2 - Terrible. 34 out of 920 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanna-Dyn

Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station
Stayed 1 night in May 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Stayed 4 nights in May 2024

10/10 Excellent

Mark Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome area as it is across the train station which is convenient especially if you have a lot of luggage. It is also at least 20-30mins walk to sights if yoh don’t mind walking. It is also almost at ZTL and helps a lot of making sure you don’t cross the area if you are driving. Highly recommended!
Stayed 2 nights in May 2024

6/10 Okay

Ivelisse

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved that it was across the street from the train station which was great for arriving and leaving Florence. Taxis go on strike and you dont know until the day before or day of. Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great. The hotel room was warm. The AC was not working. The breakfast was good here and the staff was extremely nice and helpful
Stayed 3 nights in May 2024

10/10 Excellent

DongYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Y J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David, Juarez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Cleanliness
Lobby looks nice, but room floor are looking deteriorated and furniture in room areas damaged and bathroom really uncomfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Vasanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ding Yan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip in Florence
Good and convenient location. Will visit again in future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

ZAINAH

Stayed 2 nights in Nov 2023

10/10 Excellent

Noelia

Traveled with family
Very clean hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Masis, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in
Stayed 1 night in Oct 2023

10/10 Excellent

LEONG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and just directly opposite Santa M V station.
Stayed 3 nights in Oct 2023

8/10 Good

Jahmelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the flexibility at check-in. When we returned to check-in (still early 2pm) the room was ready and our luggage was delivered. We didn’t read that check-out was at 11 and wasn’t informed until day of by a phone call from reception. As a hotel employee in the states we stripped the bed and straightened up the room to make it as easy as possible for our housekeeper. I would strongly suggest making people pay an incidental hold for taxes and fees at check-in. We were followed out of the hotel with an inquiry about payment and our one key card as we departed. It was embarrassing and insulting. I’ve never had to physically check-out of a hotel unless it was an early departure. I’ve also worked in the industry for 20 years and travel often.
Stayed 1 night in Oct 2023