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c-hotels Joy

4.0 star property

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for c-hotels Joy

Aerial view
Terrace/patio
Aerial view
Interior
Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Piazza di Santa Maria Novella
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Comfy, disability access

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, No Windows

Single Room, No Windows | Minibar, in-room safe, individually furnished, desk

Single Room, No Windows

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic con Balcone

Classic con Balcone | Minibar, in-room safe, individually furnished, desk

Classic con Balcone

  • Sleeps 2
  • 1 Double Bed

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Room

c-hotels Ambasciatori

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very Good, (1001)
The price is $76
per night
$98 total
includes taxes & fees
Feb 16 - Feb 17
c-hotels Ambasciatori

About this property

c-hotels Joy

4-star hotel in Santa Maria Novella
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
C-hotels Joy offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

C-hotels Joy features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

C-hotels Joy is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 50 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
There is a famous Florence T bone steakhouse right cross the street. Within 3 mins walking to the train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
We really enjoyed this hotel. Breakfast was outstanding the young woman who mostly ran. It was amazing. Everyone at the reception desk were incredible lovely lounge area close to everything including the train station.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Nisha

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikolas

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Convenient Location
A great little gem close to the train station and famous Santa Maria Novello Pharmacy! Clean and comfortable rooms. Bed was soo comfortable!
Stayed 2 nights in Oct 2024

10/10 Excellent

Khushbu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhoneil, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped find us good places to eat.
Stayed 2 nights in Oct 2024

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible area and nice staff. The room was a bit small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around 13:00; room was ready. Got an upgrade in a larger room on the ground floor by reception as the hotel was full. Welcoming staff. Comfy bed, quality linen. One problem detected around midnight was the A/C was not working. We contacted the reception and they verified it without any luck. Hotel full, couldn’t relocate us. They proposed to leave the window opened and plugged in a mosquito repellent as window was left opened. Happy , our stay was for only 1 night. But overall the place was great.
Stayed 1 night in Oct 2024

8/10 Good

Nicole, Chandler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough space
Our stay was a good experience, big trouble were room dimensions (much smaller than stated in the web site), it forced us to open and close our baggage many times, there was not enough room to have an open baggage and circulate in the room. Another problem: there was no space in the closet for the clothes.
Stayed 3 nights in Aug 2024

8/10 Good

Pakasit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Stayed 2 nights in Sep 2024

2/10 Terrible

Philippe

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Don't make the same mistake we did
Terrible one night stay at this hotel in September. It is definitely not a 4 star, do not waste your money. Our AC did not work the entire night, we were basically in a hot box and got no sleep. We were up past midnight dealing with the front desk, trying to get a refund so we could book somewhere else but they said they weren't authorized because the hotel manager was away on vacation. I emailed the hotel manager the following week to express our disappointment with our stay and she responded by gaslighting me and telling me there was no problem and the AC had been fixed earlier that evening. So ridiculous.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the train station.
Stayed 3 nights in Sep 2024

4/10 Poor

jeffrey

Traveled with partner
Liked: Staff & service
This hotel is outdated and the rooms were not very clean. We checked out early and went to another hotel. The staff was friendly though.
Stayed 3 nights in Sep 2024

10/10 Excellent

ELLEN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and closer transportation
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from SMN station. Close to many restaurants and an easy walk to the river or central Florence. Fantastic staff at breakfast and also at reception. Clean spacious room with a large window. Only request would be for some English TV channels
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Glen Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the airport and everyone was super nice.
Stayed 1 night in Aug 2024