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c-hotels Joy

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for c-hotels Joy

Aerial view
Aerial view
Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk
Interior
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    6 min walk
  • Piazza di Santa Maria Novella
    7 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Comfy, disability access

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, No Windows

Single Room, No Windows | Minibar, in-room safe, individually furnished, desk

Single Room, No Windows

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic con Balcone

Classic con Balcone | Minibar, in-room safe, individually furnished, desk

Classic con Balcone

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

c-hotels Ambasciatori

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very Good, (1000)
The price is $109
per night
$134 total
includes taxes & fees
Jan 6 - Jan 7
c-hotels Ambasciatori

About this property

c-hotels Joy

4-star hotel in Santa Maria Novella
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
C-hotels Joy offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

C-hotels Joy features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

C-hotels Joy is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews" "
Rating 8 - Good. 276 out of 1003 reviews" "
Rating 6 - Okay. 48 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the train station.
Stayed 3 nights in Sep 2024

4/10 Poor

jeffrey

Traveled with partner
Liked: Staff & service
This hotel is outdated and the rooms were not very clean. We checked out early and went to another hotel. The staff was friendly though.
Stayed 3 nights in Sep 2024

10/10 Excellent

ELLEN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and closer transportation
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from SMN station. Close to many restaurants and an easy walk to the river or central Florence. Fantastic staff at breakfast and also at reception. Clean spacious room with a large window. Only request would be for some English TV channels
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Glen Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the airport and everyone was super nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Roma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Isabel

Traveled with family
Disliked: Property conditions & facilities, room comfort
not a 4 star hotel
We were very unhappy with our stay. Air conditioning was not working in any of the rooms and the staff on hand were incapable of providing proper assistance. We had a horrible night’s rest in the heat. We paid 4 star hotel prices for a 2 star stay.
Stayed 1 night in Sep 2024

4/10 Poor

John

Stayed 1 night in Sep 2024

10/10 Excellent

SADDAF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great at hotel! Very clean. Don’t do your laundry there they charge so much! There’s a cute laundry place literally right around the corner that was great and a fraction of the price the hotel was charging. We dropped off our laundry in the morning and could pick it up anytime before 5.
Stayed 4 nights in Aug 2024

8/10 Good

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and nice staff smiling and helping
Stayed 4 nights in Aug 2024

10/10 Excellent

Yanira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very kind, friendly, and attentive!! Alessandro the best bartender ever. Matteo at reception was awesome!
Stayed 3 nights in Aug 2024

10/10 Excellent

amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel. Staff friendly, efficient and helpful! Convenient location next to the train station, tram and buses. Walkable sites. Rooms nice and clean. Breakfast buffet excellent with many options. Just be careful at night around train station. Otherwise highly recommended!
Stayed 2 nights in Aug 2024

10/10 Excellent

Narm

Stayed 2 nights in Aug 2024

10/10 Excellent

Sal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to handle all the requests you had. They all spoke to you every time they saw you. Location was brilliant as you could walk everywhere. Will most definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really convenient, modern and relaxed vibe to the hotel, a 15/20min walk to the Duomo and beyond to the Uffizi and Ponte Vecchio. Lots to see and do, walks, shopping, eating and drinking and the best gelato at Le Sorbetteria. The Joy hotel was clean accessible to everything you wanted to see as well as being 3 minutes from the train station, they offer you complimentary coffee, water and juices during the day on arrival as well as some sweet treats too. The rooms are modern well kept and bedrooms and beds tidied on a daily basis. Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel. It was clean and well thought out.the only concern is the area outside the hotel, which has many smokers and just people waiting for the bus... but it's not the hotels fault at all. Otherwise, was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

June, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at C-Hotels Joy. The staffs are very accommodating and ensured our stay was as pleasant as possible. Even tried to help us when we had questions about bus routes going out of Florence. We appreciate everything they’ve done for us during our stay. We liked that it’s conveniently by the train station, walking distance to shopping district, as well as restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.Good breakfest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Minna, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half block from Florence train station, super convenient! Staff are very friendly and helpful! The breakfast worths a five star rating! It offers a good variety of foods to choose from, and the decor and setting of breakfast lounge comfortable! Room is a bit small, but it is acceptable!
Stayed 2 nights in Aug 2024

6/10 Okay

Antoinette Erica

Traveled with partner
Liked: Cleanliness, staff & service
Room was decent except the air conditioner doesn’t work that well. That’s to be expected across Europe however, our hotel in Rome, Venice, Amsterdam and Paris had great AC systems. Florence was one of the hotter destinations so not having good AC was hard. The area is in an ok area but you’ll notice not so great characters around as it’s near the train station. It is easy to get to popular destinations such as the duoma. Just be mindful of scammers. You will know who they are in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The hotel was spotless. The air conditioning was cold. Close to Firenze Centrale for train traveling.
Stayed 2 nights in Aug 2024