See all properties

Comfort Suites Florence Shoals Area

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Florence Shoals Area

Lobby
Gift shop
Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Housekeeping
  • Free WiFi
$132
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
140 Matthew Paul Ct, Florence, AL, 35630
  • Renaissance Tower
    ‪5 min drive‬
  • Blackberry Trail Golf Course
    ‪6 min drive‬
  • University of North Alabama
    ‪8 min drive‬
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 220 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 220 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Free buffet breakfast

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 568 reviews
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

About this property

Comfort Suites Florence Shoals Area

Florence hotel close to Regency Square Mall
This smoke-free hotel features an indoor pool, a hot tub, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites Florence Shoals Area offers 68 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Suites Florence Shoals Area features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites Florence Shoals Area is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 5 2024 to January 1 2027 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities will be closed during April, May, June, July, August, and September:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Florence
Comfort Suites Hotel Florence
Comfort Suites Florence Hotel
Comfort Suites Florence Shoals Area Hotel
Comfort Suites Florence Hotel Florence
Comfort Suites Florence Shoals Area Florence
Comfort Suites Florence Shoals Area Hotel Florence

Comfort Suites Florence Shoals Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 710 reviews
Rating 8 - Good. 174 out of 710 reviews
Rating 6 - Okay. 60 out of 710 reviews
Rating 4 - Poor. 17 out of 710 reviews
Rating 2 - Terrible. 22 out of 710 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and personal was very polite and friendly. The only downside the pool was closed but when we made our reservation we knew about this. I'm pretty sure when they are done with the renovations on the pool area will make it 10 times better
Stayed 4 nights in May 2025

4/10 Poor

Erika

Stayed 1 night in May 2025

8/10 Good

Gabriela

Traveled with family
Stayed 2 nights in May 2025

4/10 Poor

Stanley

Traveled with family
Liked: Cleanliness
Bedbugs and an indoor pool that I was told had been closed for five years. Otherwise clean and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Danesa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Stayed 1 night in May 2025

10/10 Excellent

Dianna L

Liked: Cleanliness, property conditions & facilities
Clean,staff friendly
Stayed 3 nights in May 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alice

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Large, very clean rooms. Very nice hotel.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My overall stay

The room we resided in for 2 nights is not worth the price. There were multiple minor issues that have accumulated over time during our stay. First thing is the mini fridge. Our fridge that was provided for us in the room was not getting anything cold, even after the setting changes, which spoiled most of our foods we planned to eat. Then it was the “complementary” food. In my opinion, the food there is not worth eating, better off at a different establishment. Then it was the pool, which was falsely advertised on the site we booked on. The pool was closed permanently which defeated the purpose of putting up false descriptions. Lastly was the elevator. There is only one working elevator, which is not efficient at all. It has cost many individuals to be late to their duties because of the lack of elevators which the company provides. Overall this hotel is not worth the price, especially for longer stays, and it is better off paying an extra 100 bucks for better overall service.
Stayed 2 nights in Apr 2025

8/10 Good

Donna

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Hotel was very clean. Comfortable beds and a good breakfast variety.
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Majenta

Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Dustin

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, I guess I was down for two nights and when I got there, I told them it was only going to be one night so I was told I had to talk to someone in regards to that so hopefully you can fix whatever went wrong. I will check my credit card later so everything can go through And hopefully I would have some type of communication from you to let me know what’s going on with that transaction thank you
Stayed 2 nights in Mar 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique
Stayed 1 night in Mar 2025

8/10 Good

Bailey

Stayed 2 nights in Mar 2025

10/10 Excellent

Justine

Solo traveler
Liked: Amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025