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Comfort Suites Florence Shoals Area

2.5 star property

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Photo gallery for Comfort Suites Florence Shoals Area

Lobby
Exterior
Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
140 Matthew Paul Ct, Florence, AL, 35630
  • Renaissance Tower
    ‪4 min drive‬
  • Blackberry Trail Golf Course
    ‪6 min drive‬
  • University of North Alabama
    ‪7 min drive‬
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 220 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (539)
$143 nightly
The price is $143 total
includes taxes & fees
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

About this property

Comfort Suites Florence Shoals Area

Florence hotel close to Regency Square Mall
This smoke-free hotel features an indoor pool, a hot tub, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites Florence Shoals Area offers 68 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Suites Florence Shoals Area features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites Florence Shoals Area is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 5 2024 to January 1 2027 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities will be closed during April, May, June, July, August, and September:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Florence
Comfort Suites Hotel Florence
Comfort Suites Florence Hotel
Comfort Suites Florence Shoals Area Hotel
Comfort Suites Florence Hotel Florence
Comfort Suites Florence Shoals Area Florence
Comfort Suites Florence Shoals Area Hotel Florence

Comfort Suites Florence Shoals Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 421 out of 683 reviews
Rating 8 - Good. 171 out of 683 reviews
Rating 6 - Okay. 55 out of 683 reviews
Rating 4 - Poor. 15 out of 683 reviews
Rating 2 - Terrible. 21 out of 683 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest room we’ve had in years. Delicious breakfast. Friendly attendants.
Stayed 1 night in Feb 2025

10/10 Excellent

Kentavius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

les

Liked: Cleanliness, staff & service, property conditions & facilities
Nice with easy check in. Only issue was shower floor was very slippery.
Stayed 1 night in Feb 2025

8/10 Good

Marvin

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Drew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quick check in, friendly staff, clean rooms.
Stayed 1 night in Jan 2025

8/10 Good

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DgD

Love this hotel. Great staff! Very accommodating! May only comprise the shower head needs replacing and the toilet paper is very rough. Love everything else
Stayed 5 nights in Jan 2025

10/10 Excellent

Odilon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sue Ellen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Albert Kraus

Business traveler
Stayed 1 night in Jan 2025

10/10 Excellent

Robert B

Stayed 1 night in Jan 2025

10/10 Excellent

WANDA

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Florence, AL stay

Pull out bed was very uncomfortable and the pillows were worse. IMO hotels should invest in the sleeping arrangements. Not sure I'll book here again. Staff was friendly and polite.
Stayed 4 nights in Dec 2024

8/10 Good

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

It was ok. Breakfast needs more options. Morning staff not so friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

chad

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the only thing outside my window is a big warehouse. But otherwise, the hotel is perfect.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

The only issue was we thought we reserved for a jacuzzi room and had a standard and the internet didn’t work well at all
Stayed 3 nights in Dec 2024

6/10 Okay

Dawna

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Website did not say pool and hot tub were out of commission. That was why I chose this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Lillybette

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Wildcat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bedbugs
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Stayed 2 nights in Nov 2024