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Dimora Palanca Boutique & SPA

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dimora Palanca Boutique & SPA

Garden
Massages
Lobby
Lobby sitting area
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet friendly
  • Room service
  • Breakfast available

Explore the area

Map
Via della Scala, 72, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Fortezza da Basso
    9 min walk
  • Basilica of Santa Maria Novella
    10 min walk
  • Florence (FLR-Peretola)
    20 min drive

Room options

View all photos for Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom

Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Honeymoon Suite, Garden View, Garden Area

Honeymoon Suite, Garden View, Garden Area | Private spa tub

Honeymoon Suite, Garden View, Garden Area

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite, Bathtub, Garden View

Junior Suite, Bathtub, Garden View | Private spa tub

Junior Suite, Bathtub, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Garden View, Garden Area

Family Suite, Garden View, Garden Area | Living area | Plasma TV

Family Suite, Garden View, Garden Area

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Non Smoking, Tower

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, Garden View, Annex Building

Classic Double Room, Garden View, Annex Building | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Double Room, Garden View, Annex Building

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Hot Tub, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Hot Tub, Tower

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Sauna, Executive Level

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite, Sauna, Executive Level

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Dimora Palanca Boutique & SPA

5-star hotel in Santa Maria Novella
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Change of towels is available on request.
Dimora Palanca Boutique & SPA offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dimora Palanca Boutique & SPA features a full-service spa and in-room fitness. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2021.

Dimora Palanca Boutique & SPA is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Ristorante Dimora Palanca - Onsite fine-dining restaurant.
Bar Dimora Palanca - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Dimora Palanca
  • Ristorante Dimora Palanca

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1850
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights
  • Spa fee: EUR 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1U7SQK9MM

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dimora Palanca
Dimora Palanca & Spa Florence
Dimora Palanca Boutique & SPA Hotel
Dimora Palanca Boutique & SPA Florence
Dimora Palanca Boutique & SPA Hotel Florence

Dimora Palanca Boutique & SPA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noluthando

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely small hotel. Rooms modern furnished and quite spacious. Bathtubs a jacuzzi. Loved the hotel save for a very limited breakfast menu.
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay however we wouldn’t say it is a 5 star more a very good 4 star. No coffee/tea making facilities in room and breakfast choice quite limited. Staff were friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Loves it!
Stayed 3 nights in Jun 2024

8/10 Good

Lynne, Pasadena

Liked: Cleanliness
The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me…
Stayed 3 nights in Mar 2024

6/10 Okay

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Hmmmm
A beautiful hotel that lacks an atmosphere. Lovely room but the linen needs a serious makeover; it was not a 5* linen!! The room needs a coffee machine as at £300 a night and being offered coffee in the morning, was not expecting a €30 bill for a simple drink!!! A rip off! And
Stayed 1 night in Dec 2023

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

10/10 Excellent

rekha

Stayed 1 night in May 2023

10/10 Excellent

Patrick

Stayed 2 nights in Oct 2022

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and we loved staying there! Staff was accommodating! Hotel was a bit further from attractions and restaurants than we expected.
Stayed 4 nights in Oct 2022

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness
This property is a jewel 💎 I absolutely loved the staff, everyone so kind. Keep it up!!
Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Aurelien

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dimora Palanca is truly an amazing boutique hotel. The staff is incredible, the service and the rooms are impeccable, this is the true definition of a 5-star hotel.
Stayed 5 nights in Dec 2021

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design is impeccable. A bit of a walk to the action.
Stayed 1 night in Sep 2021

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
커피포트나 기타 이용할 수 있는 차나 커피가 준비안되어 있어 불편했어요
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole sorpresa
Piccolo ma ben tenuto Buon servizio senza essere troppo ridondante da grand hotel. Non so dire sulla colazione perche l'ho sempre fatta fuori. La camera nella limonaia al primo piano molto carina soprattutto per coppie. Comodo il letto. Centrale senza esser scomodo. Ha un piccolo parcheggio privato all'interno della struttura. Conaigliato
Stayed 2 nights in Dec 2023

4/10 Poor

Jacques

Stayed 6 nights in Sep 2023

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

KA CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Exceptional services Beautiful hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk opphold, en perle av et Hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Incrível o hotel. Os stafs foram super atenciosos e se colocaram a disposição para auxiliar em reservas de passeios e restaurantes. Localização excelente. Muito limpo e organizado o hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Pedro Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue placentera.
Stayed 1 night in Apr 2023

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera molta comoda e di alta qualità. Colazione ottima
Stayed 2 nights in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Aufenthalt
Sehr gutes Frühstück, toller und zuvorkommender Service! Nagelneues und schickes Ambiente. Super Lage!
Frühstücksraum
Frühstück
Frühstück
Stayed 2 nights in Oct 2021