See all properties

Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property

Choose dates to view prices

Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Aerial view
Pool
Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Dinner served, Regional cuisine, alfresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Dei Pescioni 2, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪7 min walk‬
  • Uffizi Gallery
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (Helvetia)

Deluxe Double or Twin Room (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Cozy)

Room (Cozy) | 1 bedroom, premium bedding, minibar, in-room safe

Room (Cozy)

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Bristol)

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite | View from room

Panoramic Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | 1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

Junior Suite (View - Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Suite Bristol

Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Suite Bristol

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite Bristol

Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite Bristol

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Helvetia)

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Bernini Palace

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1002)
The price is $687
per night
$774 total
includes taxes & fees
May 23 - May 24
Bernini Palace

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

5-star Florence hotel, connected to a rail/subway station in Duomo
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms.
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Helvetia & Bristol Firenze – Starhotels Collezione features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2019.

Helvetia & Bristol Firenze – Starhotels Collezione is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Cibrèo Ristorante Cocktai - This restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Cibrèo Caffè - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Bristol Winter Garden - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante Cocktai

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Renovated entire property - April 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 498 reviews
Rating 8 - Good. 114 out of 498 reviews
Rating 6 - Okay. 32 out of 498 reviews
Rating 4 - Poor. 11 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how much i love this place. Perfectly licated but the staff makes it special. Attention to every detail. Our comfort and happiness is their forst priority. Will stay again without considering any ither property.
Stayed 2 nights in Feb 2025

10/10 Excellent

TONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Florence.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Stayed 6 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, room comfort
Mi estancia ha sido muy agradable. Lo que no me ha gustado nada es la cantidad de dinero que han retenido de mi tarjeta, casi el doble del que he gastado. Hay hoteles que tienen otra política con el dinero de los demás.
Stayed 7 nights in Nov 2024

10/10 Excellent

nashwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent, Brooklyn park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Carolann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 8 glorious nights. This hotel is absolutely stunning. The service was impeccable and the location was perfect for walking to any location in Florence. The staff was very accommodating and helpful. . Don’t forget to visit the spa!!! Also, the room where they serve breakfast is like nothing I have ever seen. Stunning!!! I will be back…
Stayed 8 nights in Oct 2024

10/10 Excellent

Hock Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service exemplary. Extremely helpful, efficient and friendly. Combined with top notch rooms and facilities, its a fantastic gem of a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

valerie, chesterfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel! 2 minutes away from Duomo. Highly recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Osamah

Stayed 4 nights in Sep 2024

10/10 Excellent

tamar

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend - Best Luxury Hotel

What can I say. My wife and I stayed here on our wedding night for 2 nights and the staff made it so simple for us. Thank you for a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a beautiful location, in the centre of the all the designer stores. Absolutely deserves Leading Hotel of the World status. Couldn’t fault one thing even if I tried.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Chencheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Domenico

Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

bronwyn

Stayed 2 nights in Jul 2024

4/10 Poor

Sayed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a long time I had not been at such wonderful hotel. The people who work there are fantastic always smiling and always helpful. The breakfast I marvelous The location perfect Hands on I’m coming back for
Stayed 5 nights in Jul 2024