4-star Florence hotel close to Basilica of Santa Maria Novella
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Hilton Garden Inn Florence Novoli offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1679 square feet (156 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace.
Hilton Garden Inn Florence Novoli is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton Garden Inn Florence Novoli has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Extended parking on site (EUR 10 per day)
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Gym
Library
Family friendly
Babysitting (surcharge)
In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
1,679 square feet of conference space
2 meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
4 floors
Banquet hall
Built in 2006
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
Extended parking fee: EUR 10 per day
Pet fee: EUR 30 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Florence Hilton Garden Inn
Florence Novoli
Hilton Garden Inn Florence
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Hilton Garden Inn Novoli Florence
Hilton Garden Inn Novoli Hotel
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Novoli
Novoli Florence
Hilton Garden Inn Florence Novoli Hotel Florence
Hilton Garden Inn Florence Novoli Hotel
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Hilton Florence
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Hilton Garden Inn Florence Novoli Florence
Hilton Garden Inn Florence Novoli Hotel Florence
Reviews
Hilton Garden Inn Florence Novoli Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Rating 10 - Excellent. 411 out of 847 reviews
10 - Excellent
411
Rating 8 - Good. 332 out of 847 reviews
8 - Good
332
Rating 6 - Okay. 83 out of 847 reviews
6 - Okay
83
Rating 4 - Poor. 12 out of 847 reviews
4 - Poor
12
Rating 2 - Terrible. 9 out of 847 reviews
2 - Terrible
9
Reviews
10/10 Excellent
Dante
Aug 19, 2025
Dante
Stayed 1 night in Aug 2025
8/10 Good
NINA
Traveled with family
Aug 17, 2025
Liked: Cleanliness, staff & service, amenities
We were there 4pm left 7am. Did not have breakfast they said it was not included
Stayed before our flight out of Florence. Very close to airport but also university so nice cultural vibes. Variety of restaurants and easy location to train or transit system. Very convenient and good prices!
Nice hotel close to Florence airport for early flt
Great hotel near Florence airport for early morning flights. Tomasso was super checking us in and we received our room earlier than promised. Also “Bosa” ( that was her nickname I think) was an excellent server in the restaurant for a quick dinner for an early night. Breakfast was also very good with a lot of variety and fresh.
Like a previous Hilton airport hotel, the plug/drain in the bathroom sink was faulty. Since this is the second time I have had to remove the plug and put it aside so that the wash basin drains I have marked to the Hotel down accordingly. Apart from this however:
Reception was more than helpful very pleasant and spoke excellent English.
Breakfast was absolutely superb. I cannot recommend it enough extremely high-quality foods a very wide selection and one of the best hotel breakfasts I’ve ever eaten except
Coffee. I understand why an automatic espresso machine type thing is used both at breakfast and in the foyer of the hotel but honestly the quality of the coffee was not great and the foyer machine ran out of milk. Given the high standard of the rest of the breakfast it was a letdown.
The room was excellent and clean and the area is a university area so the availability of good not fancy food and a general lack of tourists rushing around is a major win for us.
Since access to Florence Centre is easy and cheap I would recommend if you don’t want the full Florentine experience of pickpockets, crowds, claustrophobic, overcrowding, and tourist rip-off food! A great place to stay when visiting Florence
The experience at the restaurant was pretty bad. Before we ordered, we were told there were 4 menu items that they could not offer due to lack of ingredients. We ordered a pasta that should have had various seafood. We receive, after a long wait, a pasta with no seafood, only olives and a red sauce that tasted bad. The server indicated they did not have the ingredients. The staff failed to tell us this before we received the item. The server was clearly overwhelmed. People sat down but left because they could not get waited on. The bartender was helping run food but he too having a hard time. We had to get up to ask for the bill and no one ever offered dessert or came back to check on our table.
The location and parking makes the hotel a good choice for us. Convenient from the motorway and Pisa-Florence dual carriageway. San Donato tram stop only a few minutes walk away, so it’s handy for access to the centre (appx 10/15 mins) and also the airport on the T2 line.
Well maintained hotel. Clean. Tidy. Fragrant.
Good spread at the breakfast table. Attentive staff.
Bar prices are reasonable for Florence.
Thanks to the reception staff for quickly resolving our reservation issue. (Error @ hotels.com).
We had all we needed for a comfortable weekend break.
Thank you Hilton Garden Inn