4-star Florence hotel close to Basilica of Santa Maria Novella
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Hilton Garden Inn Florence Novoli offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1679 square feet (156 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace.
Hilton Garden Inn Florence Novoli is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton Garden Inn Florence Novoli has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Extended parking on site (EUR 10 per day)
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Gym
Library
Family friendly
Babysitting (surcharge)
Free crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
1,679 square feet of conference space
2 meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
4 floors
Banquet hall
Built in 2006
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
Extended parking fee: EUR 10 per day
Pet fee: EUR 30 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Florence Hilton Garden Inn
Florence Novoli
Hilton Garden Inn Florence
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Novoli
Novoli Florence
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Hilton Garden Inn Florence Novoli Hotel
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Hilton Garden Inn Florence Novoli Florence
Hilton Garden Inn Florence Novoli Hotel Florence
Hilton Garden Inn Florence Novoli Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was great in beginning. Allowed me to check in early. Room seemed fine. But the AC was a disaster. I did not know I needed to contact the front desk to turn on my AC. The first night was really really hot and I barely slept. The second day they came to fix it, but it did not work so they moved me to a different room on the third night. That room was much better and they upgrading me to a balcony room. No one ever notified me that I needed to let the front desk know what I wanted the temperature to be in my room. Apparently they have the main controls at the front desk. Also, the hotel is very far from the city center, so if you are looking for a place that is near the city center, and all of the attractions and restaurants you should not stay here. You can definitely grab the tram if you are in Fine and it is only a five minute walk away. I finally mastered this after the third day of staying there. It takes you directly in the city center, and also to the train station airport.
The gym was nice and the room was fine, but the hotel staff did not make any apologies for the issue with the air-conditioning and my lack of sleep. Just be sure when you check into this hotel that you let them know that you want a specific Celsius reading on your air conditioner in your room or else you will be spending many hot nights and days. I did have a cocktail in the bar and the bartender was very nice and made a great drink. I did not order food from the hotel, however.
Tram to city close.Helpful staff.Shout out to Lorrenzo (trainee)so great.
Room clean and with new soft pillows great.
cathy
Stayed 2 nights in Sep 2024
6/10 Okay
Katherine
Sep 23, 2024
Disliked: Property conditions & facilities
Okay but would not stay here again
The hotel needs maintenance, the tub was clogged, the bathroom glass was broken causing water to leak. The front desk staff were not as friendly as in other hotels we stayed at in Italy (mainly IHG hotels). The breakfast was good and the breakfast attendants were very nice and friendly.
Katherine
Stayed 2 nights in Sep 2024
8/10 Good
April
Traveled with group
Sep 20, 2024
Liked: Cleanliness, staff & service
I enjoyed my stay at the hotel. The bed and pillows were extremely comfortable; room was clean but you can see that renovations were done in not the best workmanship.
I will recommend this hotel as it was a very short walk to a team station which gets you to the train station fairly quickly.
Staff were very helpful receptionist and especially waitress and restaurant. Hotel was very clean. Room was very spacious and Clean. Easy access to public transportation to get into historic center of Florence.
I can’t fault our stay at all. Staff were friendly and very helpful organising us a breakfast box for a very early tour. The hotel was lovely, clean and comfortable and breakfast was lovely. A member of staff even made us a fresh squeezed orange juice. The hotel itself was incredibly close to a tram which provided excellent transport links. A great stay, would recommend.
Great place to stay! They also offered a wonderful recommendation for dinner- some of our best dining in Florence. This is not a “historical” area, but has a lovely open park right across the street. Highly recommend, especially in the summer!
Stayed at the Hilton Garden Inn Florence Novoli for an overnight before an early flight. It was well located; there was a metro station very close by for a quick jaunt into the heart of Florence for the afternoon and a short drive to the airport for our early morning flight. The biggest surprise was dinner at the hotel restaurant, the menu provided plenty of options and the food was delicious and nicely presented.