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Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

Free buffet breakfast
Exterior
Free buffet breakfast
1 bedroom, desk, blackout drapes, iron/ironing board
1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Free WiFi
$135
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
180 Etta Gray Street, Florence, AL, 35630
  • Renaissance Tower
    ‪4 min drive‬
  • North Alabama Medical Center
    ‪5 min drive‬
  • University of North Alabama
    ‪8 min drive‬
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

Florence hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express FLORENCE NORTHEAST
Holiday Inn Express Hotel FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Express FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST by IHG
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST an IHG Hotel

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 561 reviews
Rating 8 - Good. 132 out of 561 reviews
Rating 6 - Okay. 43 out of 561 reviews
Rating 4 - Poor. 19 out of 561 reviews
Rating 2 - Terrible. 16 out of 561 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in May 2025

4/10 Poor

Ryan

The stay was average bit my sheets and pillows smelled like smoke
Stayed 1 night in May 2025

10/10 Excellent

Erika, BRUNSWICK

Stayed 1 night in Apr 2025

10/10 Excellent

Ariel

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Everything was on point. Very happy.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Amenities
I didn’t get to use the pool but it looked pretty. That breakfast was very nice. The eggs were always cooked nicely and the coffee was terrific. I didn’t have much interaction with the staff but they were pleasant at check in and out
Stayed 3 nights in Mar 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Super smooth and fast check in. Hotel was super clean and beds were comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was a great stay. Bed was very comfortable, the entire Hotel was very clean and staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

NICHOLE, Burleson

Stayed 3 nights in Mar 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very convenient to things!
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Stayed 1 night in Mar 2025

10/10 Excellent

Joanne, Southaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Arthur

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Amenities
Quick and efficient. Room temperature was hard to regulate. Seemed either cold or hot but not between.
Stayed 1 night in Feb 2025

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yee yee
Stayed 1 night in Feb 2025

10/10 Excellent

Hayden

Stayed 1 night in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

We were in town for a day. Nice hotel, we would stay here again. Several restaurants and shopping centers nearby. Pleased!
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Stayed 2 nights in Jan 2025

8/10 Good

WHITNEY

Stayed 1 night in Jan 2025

10/10 Excellent

Jaxen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nadir

Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine, Mobile

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with fridge and microwave . Has a steakhouse in front of it and near many other restaurants. Was in town for an UNA graduation. I highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and polite…I will use this property each time I come to florence
Stayed 2 nights in Nov 2024