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Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

Exterior
Lobby
Indoor pool
Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
180 Etta Gray Street, Florence, AL, 35630
  • Regency Square Mall
    ‪2 min drive‬
  • River Heritage Park
    ‪4 min drive‬
  • Wilson Lake
    ‪11 min drive‬
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Florence Shoals Area

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (646)
The price is $143
per night
$165 total
includes taxes & fees
Mar 3 - Mar 4
Comfort Suites Florence Shoals Area

About this property

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

Florence hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express FLORENCE NORTHEAST
Holiday Inn Express Hotel FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Express FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST an IHG Hotel

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 320 out of 523 reviews
Rating 8 - Good. 128 out of 523 reviews
Rating 6 - Okay. 41 out of 523 reviews
Rating 4 - Poor. 18 out of 523 reviews
Rating 2 - Terrible. 16 out of 523 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

richard

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer Linn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very clean and the rooms were spacious and modern. Comfortable beds. Pillows were very comfortable too. Loved the DOVE products in the bathroom. Breakfast was beautiful. Would definitely recommend staying at this property. Very convenient to Eateries like Panda, McDonalds, Outback Steakhouse.
Stayed 1 night in Nov 2024

8/10 Good

April

Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except the guy who checked us in. He was very rude.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not terrible
Based on the excellent ratings I had high hopes. The hotel was fine. But, just “fine”. It didn’t feel dirty, just old and in need of some basic maintenance to shine it up a bit.
Stayed 1 night in Sep 2024

2/10 Terrible

joel

Stayed 1 night in Sep 2024

10/10 Excellent

Tammie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great parking, easy & quick check in, quiet and roomy, breakfast was good and staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monte

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff was very friendly and helpful. This location is pretty good too.
Stayed 3 nights in Aug 2024

6/10 Okay

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think it was overpriced.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 1 night in Aug 2024

6/10 Okay

Bob

Liked: Cleanliness
Mixed
Mostly clean. Seemed understaffed. Desk clerk always looking at phone in back.When we told him about a spill in the elevator in the afternoon/evening, said he couldn’t do anything about it, he was alone. Breakfast was ok, room seemed to be newly renovated but some fixtures weren’t there- we were told they hadn’t arrived. Have had better stays for less money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except toilet was to low. We were used to the higher toilet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rickey

Stayed 1 night in Jun 2024

10/10 Excellent

Ashley, Mobile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property for the cost.
Stayed 1 night in Jun 2024

8/10 Good

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk help nice but a frumpy lazy attitude. Always sitting and on their phone at evenings.
Stayed 2 nights in Jun 2024