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Hotel Alessandra

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alessandra

City view
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
View from room
Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Ponte Vecchio
    ‪2 min walk‬
  • Piazza della Signoria
    ‪3 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬

Room options

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, River View (Baccio)

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room, Private Bathroom (External)

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | City view

Deluxe Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Alessandra

Hotel in Duomo
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Hotel Alessandra features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Hotel Alessandra is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 700 reviews" "
Rating 8 - Good. 194 out of 700 reviews" "
Rating 6 - Okay. 44 out of 700 reviews" "
Rating 4 - Poor. 13 out of 700 reviews" "
Rating 2 - Terrible. 10 out of 700 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a top rated stay during our tour of Italy! We booked a gorgeous view of the river and it was exactly as expected. Very friendly staff and also a stellar breakfast!
Stayed 5 nights in Oct 2024

10/10 Excellent

Octavio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location by Ponte Vecchio. Very friendly staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Esteban

Liked: Property conditions & facilities
Staff was very helpful, perfetct location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated that this hotel is central and very accessible, with a very friendly helpful staff on site. The room is not luxurious, but clean and spacious- and most importantly, quiet! I would absolutely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheldon Erich

Stayed 1 night in Sep 2024

4/10 Poor

stephanie

Stayed 1 night in Oct 2024

2/10 Terrible

Caley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost!
Booked a 2 night stay at this hotel. Before arriving, they communicate to utilize a parking garage as there’s driving restrictions in Florence and can’t access the hotel with a vehicle. When we booked the parking garage, they informed us they opened at 7:00 am and needed 1 hour to get the vehicle. This wouldn’t allow us enough time to drive to the airport to make our flight. When we reached out to the hotel (well within the cancellation period) they told us the owner wasn’t in until the morning. The issue was being pushed, hotels.com was also advocating for us due to the situation and the length of cancellation given but the owner refused to refund the second night. It was bad enough we were robbed of our money, but the icing on the cake was the construction- removing of ceramic tiles which was extremely noisy, our room was beside the front desk which you heard everything, and the bed was by far the worst I’ve seen in a hotel. Extremely hard, and rooms outdated as the wallpaper was peeling. The location is good, but there’s plenty more hotels in the area. We’re frequent travellers and this is by far the worst hotel we’ve ever stayed in. Hoping to save someone a terrible experience like we had. Avoid at all cost!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon G.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Nice clean updated room. The entire staff is friendly and helpful. This is not your place if you have mobility issues. There are many stairs.
Stayed 2 nights in Oct 2024

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a Gem!! Perfect location, walkable to everything. Wonderful breakfast buffet, they even had gluten free croissants avail! Most importantly the Staff! So kind, helpful, funny and attentive! As an added bonus there is a cute little terrace on the roof where you can relax and enjoy a glass of wine. We loved everything about this property and would highly recommend. #Amore 💜
Stayed 2 nights in Sep 2024

6/10 Okay

Gerard, Monmouth Junction

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was on the second floor. Four flights of stairs. There was an elevator after two flights, however it was small and could not hold a lot of weight. Nor did it look very safe. So the check-in and check out process were difficult with luggage. We had a junior suite. It was spacious and clean but there wasn’t much furniture and the the furniture that was there was not in the best of shape. The staff were very friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff- very gracious and helpful. Great location on a quiet street (with great restaurants), super close to to Arno, the Uffizi, the Ponte Vecchio - walkable to all other sites. Spacious room with high ceilings, charming view.
Stayed 3 nights in Sep 2024

4/10 Poor

Elmer

Stayed 4 nights in Jul 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel. Easy walking to train station and all the sights. Staff was very friendly and helpful. Room was very clean. Highly recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana, Brockton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Hotel Review:** Had a wonderful stay! The hotel was incredibly welcoming, clean, and full of character. The location was perfect for exploring the city. The highlight was definitely the concierge, "Me Amore Monty"—he was amazing, super friendly, and made the stay even more special. Highly recommend!
Stayed 3 nights in Sep 2024

6/10 Okay

Lois

Traveled with family
Liked: Staff & service
Disliked: Amenities
Have to climb 2flights with luggage before you get to lift. Very small lift to reception area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mara, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect place to stay! We will be back! Staff was awesome! Hotel beds and amenities were great! The full breakfast was the best. Location is central to everywhere !! 5-stars from us!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Stayed 6 nights in Aug 2024

10/10 Excellent

Meghri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Alessandra hotel, it was clean and the staffs were friendly and helpful. The location of this hotel is perfect, close to everything.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and sevice very nice, very clean.
Stayed 7 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific experience
The hotel was spectacular, several hundred years old restored to its glory. Our room had an uninstructed view of the river and surrounding areas. Monty at the reception made the visit even more enjoyable, the entire staff was amazing. Great breakfast terrific experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very charming. The room was clean and comfortable. The balcony was great. The location was perfect. I recommend this place.
Stayed 2 nights in Aug 2024

8/10 Good

JOHN, Buckeye

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you require the use of connection to internet I found that is was at best slow and often lost communications. The stairs to the 2nd floor reception area was many and the elevator was extremely small ( 1 person and bag) was only allowed because of the space. The rooms ac was controlled by the hotel and medium blankets were available. Staff was very friendly and helpful. Except for the stairs and rolling luggage up those stairs I would come back again.
Stayed 3 nights in Sep 2024

6/10 Okay

Donnie

Liked: Cleanliness
Disliked: Room comfort
I would not stay here again. I booked a room with a Private Bathroom. And I got a private bathroom but my bathroom was not in my room. I was not eve connected to my room. It was on the other side of the hotel. So if you need the bathroom in the middle if the night, this is quite a problem. The mgmt insisted that “this is the room that you booked”. But I can assure you that when I booked a private bathroom in the past, I have never had to ask if the private bathroom was actually IN my room. This was ridiculous to me. The gents were very nice, but I would not stay here again and I would advise you not to also.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This property was about a 3 minute walk to the Ponte Vecchio. The staff (every one of them) and the owner were so nice and accommodating. I’d stay here again!
Stayed 6 nights in Aug 2024