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Hotel Alessandra

2.0 star property

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Photo gallery for Hotel Alessandra

City view
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Suite, River View (Baccio) | Living area | TV
Lounge
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Palazzo Vecchio
    ‪3 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, River View (Baccio)

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Single Room, Private Bathroom (External)

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room, River View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | City view

Deluxe Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Alessandra

Hotel in Historic Centre of Florence
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Hotel Alessandra features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Hotel Alessandra is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 496 out of 766 reviews
Rating 8 - Good. 199 out of 766 reviews
Rating 6 - Okay. 48 out of 766 reviews
Rating 4 - Poor. 13 out of 766 reviews
Rating 2 - Terrible. 10 out of 766 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owner were super nice and made us feel like family. Hotel was super unique and gave us a true italian feel. Location was perfect. Lift starts up a few steps, so can be hard if carrying heavy luggage. This was our situation, but quickly staff and everything about this beautiful place, relieved our frustration. I want to go back!!
Stayed 2 nights in Apr 2025

10/10 Excellent

GUSTAVO, Pembroke Pines

Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Close to everything and some great views. Staff was very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea, at the front desk, couldn’t have been more cordial or helpful as was his staff. Monty too, couldn’t have been nicer. Very helpful with the luggage. The room was very clean. Breakfast had a great selection. You should take advantage of it. Lots of good places to eat nearby. Many attractions within walking distance. Stayed April 2-5.
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and incredible service

Hotel Alessandra is a gem in downtown Florence, just blocks from the Ponte Vecchio. It's nothing like an American chain hotel, but that's part of the charm. Lots of stairs (like everywhere in Italy) - 2 flights to the main entrance. The front desk staff were so friendly and helpful, breakfast was lovely and varied, rooms were large and comfortable. Great water pressure and decent sized shower. Be sure to have a drink on the terrace overlooking the river. Would absolutely stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Andrea the owner, will move heaven and earth to make your stay great! Only drawback is you have a flight of stairs to the elevator. Most of the buildings are 500 years old. Only a problem when carrying luggage. The staff is great! Enjoy your stay… We highly recommend them!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful staff, great stay! Steps from everything you want to see in Florence.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful river view. Staff were warm, welcoming, and super helpful in any way they could be! Great breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Wonderful location, a perfect place for my family of 4. We had a rental car and left it parked in a nearby garage, Garage Santa Trinity and paid the daily rate. I highly recommend and also would happily come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! They made the stay wonderful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 4 nights in Mar 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Alessandra are so welcoming and friendly. The room was clean and well attended to each day. Breakfast was delicious and more than I expected! Very convenient location, easy walk from train and all major sites.
Stayed 4 nights in Mar 2025

10/10 Excellent

abigail, Bayonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 nights stay at this hotel gave us the at home feeling. The staff were wonderful. We felt safe and secure. The hotel itself is very close to the sites everyone wants to see in Florence . Very clean and organized. I will book this hotel again when we go back . Very satisfied .
Stayed 3 nights in Jan 2025

8/10 Good

Arkady, Plainsboro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting experience staying in historic building close to all city attractions
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location!

Charming hotel in great location. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular location shared my FAVORITE QUALITY of spending time in a "Neighborhood". The Quality of the residence, and AS Importantly, or MORE... the Staff, front of house, management, finances, info, booking..even Fabulous breakfast chef and attendents, availability for ANY help, amenities, data for seeking Attractions for art or Food.. Is the BEST...I have ever experienced in 50 years of travel. Florence is a relatively easy walking destination for visitors..even without my Art/culture/food experience... I simply Cannot say How WONDERFUL..all the Staff at this Location...SOooo convenient, have been. I was even able to speak to one Manager..to Express my thanks for such a wonderful experience.. DO...yourself a favor..and Stay at "Hotel Allessandra" if you want to experience the Best of Florence. It is mere blocks from The Ponte Vecchio.. The Uffizi Gallery...and The Duomo.... to see, again, some of my favorite artist's work.. Bernini.. Michealangelo... Botticelli.."Hotel"..Home for the week..was only blocks away.. Even as tired as I was (at 63).. to be able to walk from my room mere steps to get some caffiene,, juice..eat what I wished from their bountiful offerings.. whether eggs and ham..or 5 different Italian pastry/pie creations was such neccesary sustinence for the next days' efforts. Andreas.. Monte..made sure I was up, . I simply cannot expresswonder..the appreciation for the personal warmth of this destination's personnel... and the "Location-location-location
Stayed 7 nights in Nov 2024

10/10 Excellent

Erica

Stayed 2 nights in Nov 2024

10/10 Excellent

Vu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and made us felt comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Stephanie, Sturgeon Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Eurico

Stayed 1 night in Nov 2024