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Hotel Alessandra

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alessandra

City view
Exterior
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Amblé
    1 min walk
  • Unità Tram Stop
    9 min walk
  • Florence (FLR-Peretola)
    26 min drive

Room options

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, River View (Baccio)

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room Single Use

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room, Private Bathroom (External)

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

  • 183 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room Single Use, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room Single Use, River View

  • 183 sq ft
  • River view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Alessandra

Hotel in Duomo
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Hotel Alessandra features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Hotel Alessandra is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 699 reviews" "
Rating 8 - Good. 194 out of 699 reviews" "
Rating 6 - Okay. 44 out of 699 reviews" "
Rating 4 - Poor. 13 out of 699 reviews" "
Rating 2 - Terrible. 10 out of 699 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and sevice very nice, very clean.
Stayed 7 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific experience
The hotel was spectacular, several hundred years old restored to its glory. Our room had an uninstructed view of the river and surrounding areas. Monty at the reception made the visit even more enjoyable, the entire staff was amazing. Great breakfast terrific experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very charming. The room was clean and comfortable. The balcony was great. The location was perfect. I recommend this place.
Stayed 2 nights in Aug 2024

8/10 Good

JOHN, Buckeye

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you require the use of connection to internet I found that is was at best slow and often lost communications. The stairs to the 2nd floor reception area was many and the elevator was extremely small ( 1 person and bag) was only allowed because of the space. The rooms ac was controlled by the hotel and medium blankets were available. Staff was very friendly and helpful. Except for the stairs and rolling luggage up those stairs I would come back again.
Stayed 3 nights in Sep 2024

6/10 Okay

Donnie

Liked: Cleanliness
Disliked: Room comfort
I would not stay here again. I booked a room with a Private Bathroom. And I got a private bathroom but my bathroom was not in my room. I was not eve connected to my room. It was on the other side of the hotel. So if you need the bathroom in the middle if the night, this is quite a problem. The mgmt insisted that “this is the room that you booked”. But I can assure you that when I booked a private bathroom in the past, I have never had to ask if the private bathroom was actually IN my room. This was ridiculous to me. The gents were very nice, but I would not stay here again and I would advise you not to also.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This property was about a 3 minute walk to the Ponte Vecchio. The staff (every one of them) and the owner were so nice and accommodating. I’d stay here again!
Stayed 6 nights in Aug 2024

10/10 Excellent

DOMENIC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff with wonderful attitude & supreme customer focused service. Rooms are clean & well maintained. Elevator is tiny if you’re of larger stature but functions well to save you several stairs. Location is close to everything worth seeing. Walking distance to most sites & taxis are readily available for longer distances.
Stayed 2 nights in Sep 2024

10/10 Excellent

Athena

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people at the desk. With an advance notice, they provided delicious pure veg breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jenna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel itself was clean and the room we stayed in was spacious. The shower was a little small and didn’t drain very well which was a bit annoying but not the worst thing. It was strange that when we would leave the hotel we needed to give the key to the reception desk and when we returned we had to wait for them to give us back the key. We felt we couldn’t really leave our more important things in the room. The elevator in the building was very old and doesn’t go down to the ground floor, only the second floor, so we had to carry our luggage one flight.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t miss location!
Amazing location right by a very happening square, walkable to all the sites. Super clean room and very quiet despite being right next to the square. Super friendly staff. Beds were great and breakfast was lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean, has a friendly staff, and is walkable to many destinations. You cannot access the property by car because many streets are closed off near the property. We had to park at a parking garage which charged 45 euro per night and then we had to walk about 5 minutes with our luggage to get to the hotel. Furthermore, the elevator was not accessible from the ground floor. We carried our bags up several flights of stairs just to reach the elevator, but it is so tiny that we all just kept climbing stairs. I suggest putting bags and 1 person in the elevator. The hotel amenities listed laundry facilities and laundry services; they only have services. In other words I rented the room so that I could wash my own laundry but they do not have facilities on site. Again, the hotel is clean, has friendly staff, and is walkable to many destinations.
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, helpful and knowledgeable. The rooms were large and impeccably clean. The location is perfect. Everything is walkable from the hotel including the train station. If you are a runner and looking for great trails, run along the river away from the downtown, and in less than 2km will run through a park with dirt trails along the river.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff here are very friendly and hilarious. The hotel is located very closely to all the tourist areas, the bridge, the Academy Museum, the Uffizi gallery, and the cathedrals, etc. I enjoyed my stay. Stop by the Terrazza Rodo for a drink and delicious tiramisu!
Stayed 2 nights in Aug 2024

10/10 Excellent

Olave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

KAH NAI

Traveled with group
Disliked: Property conditions & facilities
Property is a bit run down . Too many stairs and very old elevator that serve from 2nd floor and not from the ground floor .but can get good strong reception staff to help with luggage . But must tip them . Location of the hotel is excellent which is the hotel saving grace ..
Stayed 4 nights in Jun 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous property-clean and an excellent location. Andre and his staff were amazing. They were detail oriented in answering questions and gave outstanding recommendations for dinner. The breakfast was delicious-homemade pastries, pies and eggs.
Stayed 6 nights in Jul 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Erin

Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Florence
This hotel is in a great location in Florence, not too far from the Santa Maria Novella train station and just a few blocks from the Ponte Vecchio. There are a lot of stairs (in case that is is an issue) to access the hotel which is inside of a locked building. There is a small lift part of the way which helps if you have a suitcase. We liked the location as we could walk everywhere. The hosts at the desk were very friendly. We did not do the breakfast with the additional charge but that is an option for those interested. Our room was very quiet at night so we were able to sleep well.
Stayed 2 nights in Jun 2024

8/10 Good

Malcolm, Owings Mills

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Stayed 4 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the 4 men who work the front desk are absolutely WONDERFUL. My stay was perfect. The location is fantastic, it is on a very quiet street, there are not a lot of rooms so the hallways are quiet too, and all the shopping and dining you could ask for. The employees helped me with every single thing I needed, including calling a taxi, providing me a bandaid to cover a welt from all the walking I did, a map, etc. I can’t say enough good things about Hotel Alessandra. Thank you guys for a wonderful vacation! Hope to come back here at some point!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed at the amazing Hotel Alessandra for 10 fantastic nights and cannot wait to return for another visit. The rooms in this unique historic building are beautifully appointed and the hotel is situated close to many key locations. Each member of the Hotel Alessandra staff treated us with warmth and grace. The owner, Andrea, made us feel like family. We love, love, love this hotel!
Stayed 9 nights in Jun 2024