Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Hotel Alex offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with single sofa beds. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Florence hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
Hotel Alex is a smoke-free property.
A hosted evening meal is available for a surcharge on weekdays.
Trattoria Annaré - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bar&Bistro by Annaré - This bar serves breakfast and lunch. Happy hour is offered. Open select days.
Hosted evening meal available on weekdays for a fee
Snack bar/deli
Restaurants on site
Bar&Bistro by Annaré
Trattoria Annaré
Family friendly
Free crib
In-room sofa bed
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Travel crib
Conveniences
Free newspapers in lobby
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Single sofa bed
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning
Desk
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk, key retrieval
Pets
Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Self parking fee: EUR 10 per day
Pet fee: EUR 20 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 20 per day
Hosted evening meal: EUR 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence
Hotel Alex Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.
Great little place for great price. Air condition was amazing for the 37 degree weather we had. Bed a little hard...wifi sometimes spotty...but otherwise friendly staff, clean room, and great breakfast!
Very good location and very kind staff . Thank you to all!
Mihail
Stayed 2 nights in Jul 2019
6/10 Okay
Jermaine
Jul 18, 2019
For one night it’s ok!
Hotel Alex was just, ok! The staff were fine! Good for the one night we stayed there, but I wouldn’t enjoy any longer than that!
It was in need of refurbishment, the shower/bathroom was a bit old and the WiFi was non existent! The breakfast wasn’t anything special, but not too bad!
The location is decent, only a short walk from the tram station and about 10-15 minutes away from the very busy centre of Florence..
For one night, the Alex hotel is adequate but I would look elsewhere for anything longer. The facilities and the old look let this place down!
Jermaine
Stayed 1 night in Jun 2019
6/10 Okay
Verified traveler
Traveled with group
Jun 8, 2019
the Restaurant is very good, Risotto al mare recomended.
The good -
* Clean and tidy rooms
* Friendly and helpful staff (allowed us to eat breakfast after it had closed at 10am)
* Decent air con in room
* Mostly comfy bed (some might find matress a bit hard)
* 24 hour reception
* Elevator access to upstairs rooms (you won't get more than 2 people in at a time though)
The bad -
* Tiny rooms, if you have arms and legs you will struggle in the bathroom/shower
* 3rd world country quality wifi
* No TV reception whatsoever
* No safe in room to store valuables
* Pretty average breakfast
* Nothing around the hotel in local area, closest restaurant is maccas but it ain't cheap (there is atleast a tram stop close by which takes you into city)
* Noise seems to reverberate through the hotel, mornings were horrible with people closing doors and moving around downstairs in the restaurant area (I think our room was directly above it)
* Power points are for what ever reason different, our European adapters which have worked fine in several other countries/hotels didnt fit (had to remove a separate adapter from the bathroom which the hair dryer was connected to)
The Hotel Alex is in the best position how ever you arrive we travelled by car and there is secure parking on site at 5 euro per day.200 meters from the hotel you can catch the tram into florence a day ticket is only 5 euro.The Hotel is clean and the beds are nice and comfy,the breakfast is a varied one with fruit,ham,cheese,yogurt,cereal,croissants varied ect the restaurant does good food and the price we thought for a hotel was reasonable we had the ,steak,pasta,fish and was all excellent ,also the staff went out of there way to be helpful i would highly recomend hotel alex for a good stay in Florence.
My first thought about the hotel was that it was quite far from the centre. I realised that it actually wasn't that far, it was just because it was part of our long journey from Pisa airport. The hotel is just about 10 or 15 minutes tram ride from the centre.
The hotel room was nice and clean with a nice spacious bathroom.
My only negative point I would like make is about the breakfast. There wasn't much choice, especially healthy options. There was some cereal, a large selection of bread, croissants and cake. There wasn't any dried or canned fruit or anything like sliced melon. The only fruit was a bowl of apples and oranges.
My wife and I found the Hotel to be clean. All staff from reception to the restaurant area, and 'domestic staff' were all helpful and friendly. Food cooked and prepared was excellent. The location of the Hotel I relation to the Centre of Florence would not have been better - we were close the Federiga Tram stop which resulted in a 15 minutes ride tothe centre.
All in all we were comfortable and felt welcome.
Friendly employees, free breakfast (average) with complimentary espresso drinks! And decently nice rooms.
But for same price (during off season- Dec) you can get spot way closer to center of Florence (near train station Firenze SMN, Duomo etc).
Ho soggiornato soltanto una notte da loro ma sono stata veramente bene!! hotel molto pulito anche se in alcuni casi un po' datato. personale cordiale, disponibile e disponibile. molto buona la colazione.
Paola
Stayed 1 night in Dec 2023
8/10 Good
ANTONI
Traveled with group
Sep 4, 2023
Liked: Cleanliness, staff & service, amenities
personal muy amable, desayuno perfecto. La habitación a la calle, era ruidosa y le faltaría una renovación, pero también estaba equilibrada la calidad/precio.