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Hotel Atlantic Palace

4.0 star property

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Photo gallery for Hotel Atlantic Palace

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Reception
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Via Nazionale, 12, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, laptop workspace

Junior Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Camera Piccola con Letto alla Francese

Camera Piccola con Letto alla Francese | Minibar, in-room safe, desk, laptop workspace

Camera Piccola con Letto alla Francese

  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Deluxe Uso Singolo

Minibar, in-room safe, desk, laptop workspace

Camera Deluxe Uso Singolo

  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Single Room(Internal staircase, with 15 steps)

Deluxe Single Room(Internal staircase, with 15 steps) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room(Internal staircase, with 15 steps)

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | City view

Deluxe Room

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Camera Superior Uso Singolo

Minibar, in-room safe, desk, laptop workspace

Camera Superior Uso Singolo

  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • 20 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Camera Familiare Superior

Camera Familiare Superior | Minibar, in-room safe, desk, laptop workspace

Camera Familiare Superior

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Classic Single Room, 1 Large Twin Bed

Classic Single Room, 1 Large Twin Bed | Minibar, in-room safe, desk, laptop workspace

Classic Single Room, 1 Large Twin Bed

  • 139 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 18 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Uso Singolo

Minibar, in-room safe, desk, laptop workspace

Suite Uso Singolo

  • Sleeps 1
  • 1 Queen Bed

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The price is $674
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$757 total
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About this property

Hotel Atlantic Palace

4-star hotel in Santa Maria Novella
A bar/lounge, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Atlantic Palace offers 67 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 11 square feet (1 square meters) include conference space. This Florence hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 50 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 21 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 50 per night
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Atlantic Palace Florence
Hotel Atlantic Palace
Hotel Atlantic Palace Florence
Atlantic Palace Hotel Florence
Atlantic Palace Hotel Florence
Hotel Atlantic Palace Hotel
Hotel Atlantic Palace Florence
Hotel Atlantic Palace Hotel Florence

Hotel Atlantic Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 265 out of 824 reviews
Rating 8 - Good. 325 out of 824 reviews
Rating 6 - Okay. 147 out of 824 reviews
Rating 4 - Poor. 61 out of 824 reviews
Rating 2 - Terrible. 26 out of 824 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at a decent price. Attentive and friendly staff. Elegantly and classically decorated hotel lobby. Great location nearby many dining options as well as shops. Few minutes away from train station. Would recommend for families!
Stayed 1 night in Nov 2024

10/10 Excellent

Merrill

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Arthur, Mechanicsburg

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice people
Stayed 2 nights in Sep 2024

8/10 Good

Walter William

Liked: Cleanliness, staff & service
Centrally located
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ease in florence

very clean. very convenient location.
Stayed 1 night in Sep 2024

2/10 Terrible

N

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Gazala

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am usually not a person to take additional effort to give review of the hotel but Hotel Atlantic really annoyed me. The location of the property is really good but the property and the staff are really cold and rude. It was nearly 30 degrees temperature and the AC in the room were not working. When we first entered, we thought it will take some time however full night we were sweating. when we complained about it next morning that time the staff said that the control of the AC is from downstairs and he will make it work. There was no difference. Again in the evening we went to the reception, but the lady staff just gave us a cold look. In the elevator we met other customer and asked them whether their AC is working and they said its not however they requested for a fan. Finally there was some cleaning staff on the floor whom we requested for a fan and he got us a small table fan which hardly made much difference unless you are standing in front of that fan. Moreover the hotel gives only one card key so if you are stepping out with the key and come back to the hotel after few hours, your room will be a furnace as everything will be switched off. We requested for another key for which the staff said that they don't have any more keys to give. Also the photo of the room on expedia is not what we got. It is a shame that they are charging almost £100 a night with no AC and poor customer service. Basic temperature to sleep comfortably should be main aim of hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Milagros

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. the refreshing cold water and bread snacks available in the lobby is much appreciated specially during the scourging heat in August. The hotel is very convenient to all the tourist spots, shopping areas, bus station for day tours and of course the SMN train station. Thank you
Stayed 2 nights in Aug 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Properties location was good, and the room was clean What we didn't like was the fact the air conditioner was locked at a certain temperature and the room had ZERO circulation making the room very warm and uncomfortable
Stayed 3 nights in Jul 2024

4/10 Poor

Amit

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room pictures showed online while booking was totally different at actual. Room allotted to us was too small that had only bed and one chair. In the end I paid $490 CAD extra too upgrade my room. They should post actual pictures of the room and property online. Paying $700 per night for that kind of property is too much. On guest note it was written water in fridge is complementary but staff said nothing is complementary I was asked to pay 2 euro per small bottle for 300 ml .
Stayed 2 nights in Jul 2024

6/10 Okay

Mike

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel Atlantic is perfectly located close to the railway station and the principal tourist destinations in Florence. The staff are friendly and extremely helpful The roof top bar offers excellent views and cocktails. However,  our Classic room would have benefited from a refurbishment. The shower in particular and some kind of rail is needed to provide support when descending the two steep steps from the bathroom to the bedroom.
Stayed 4 nights in May 2024

6/10 Okay

Matt

Traveled with family
Liked: Staff & service, amenities
The hotel was good but the bed was not so good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location. An easy walk to the train station, and easy walk to the market and shopping dining and the churches.
Stayed 3 nights in May 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Hotel was in a very convenient area near train station and walkable to main attractions. If I were to come back I would not book with this place. Staff was not welcoming nor helpful. There is no wifi in my room, and staff did not do much to help. Room was semi clean. Bed was way too hard. Rooms are also outdated. If you are looking for a modern place this is not it. Would recommend booking somewhere else.

4/10 Poor

Krishnendu

Traveled with family
Disliked: Amenities
Location is great. Within walking distance of popular attractions and tours. But this is not a heritage property and nor it is a 4 star property. At max, it is a 2 star property. Facilities are poor. Not even a coffee cup in the room. You can’t set room temperature, the spring bed can give back pain and windows without curtains. We had to keep windows closed all the time for privacy. Flys and mosquitoes in the room, not many but they were there. If you are staying at this location then plan on staying out the whole day and use this place for crashing at night when you are dead tired.
Stayed 3 nights in May 2024

8/10 Good

Mirta

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No too bad but no good enough for a 4 star hotel. Breakfast was good , the staff very nice and helpful. AC is not low enough we had to ask for a fan.
Stayed 4 nights in May 2024

4/10 Poor

Monica

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property is quite outdated and while the rooms are large the bathrooms are tiny and need a serious renovation. Staff were very friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

shadi

Stayed 2 nights in May 2024

8/10 Good

Khamit

Traveled with family
Liked: Staff & service, property conditions & facilities
I give 4 star just because the property is close to the train station, the basilica santa maria ,the Baptisry , the cathedral of santa maria del fiore, even it's close to the galleria del'accademia di firenze where you can see the Michelangelo's sculpture David. The room was cold and there is no coffee machine or even cattle if you desired to make a hot drink . I want just to say something which is very important that the city is not safe .. they tried to steal our passport 2 times (first time he open my backpack i warned him but he followed me again. for the 2nd time i found my documents in his hand) so be careful especially front of the train station and in crowded places. Always keep your bags or backpack front of you .
Stayed 4 nights in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid - terrible experience.

Terrible experience - very expensive and the shower overflowed and bathroom smelled like sewage. The bathroom smelled strongly that it kept me up at night even with the windows open, which also allowed the bar below to make the room loud until after midnight. Asked the front desk for help repeatedly and nothing done to address it.
Stayed 3 nights in May 2024

10/10 Excellent

amalia

The only negative thing would be bathroom and floors in room should be renovated. Everything else is good
Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good value as well.
Stayed 1 night in Mar 2024

4/10 Poor

Jilian

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property must have had a sewer pipe burst because the entire lobby smelled like an open sewer. There were mechanics coming in and out. It took them over and hour after the 2pm check in time to give us our room.
Stayed 3 nights in Mar 2024