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Hotel Aurora

3.0 star property

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Photo gallery for Hotel Aurora

View from room
Exterior
Outdoor dining
Deluxe Double or Twin Room, Garden Area | Minibar, in-room safe, desk, soundproofing
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
Via Luigi Alamanni 5, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Maria Novella
    ‪5 min walk‬
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪17 min drive‬

Room options

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Garden Area

Deluxe Double or Twin Room, Garden Area | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, Garden Area

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, soundproofing

Economy Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, soundproofing

Classic Quadruple Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, soundproofing

Classic Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Aurora

3-star Florence hotel, connected to the convention center in Santa Maria Novella
This hotel features a restaurant, a bar/lounge, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite.
Hotel Aurora offers 13 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Parking is available onsite for a surcharge.

Hotel Aurora has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Hotel Aurora has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night); discounts available
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Self parking on site (surcharge)
  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 65 per night
Cribs (infant beds) are available for EUR 65 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Nearby parking fee: EUR 25 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 65 per night
  • Rollaway bed fee: EUR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aurora Florence
Hotel Aurora Florence
Hotel Aurora Hotel
Hotel Aurora Florence
Hotel Aurora Hotel Florence

Hotel Aurora Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 185 out of 423 reviews
Rating 8 - Good. 165 out of 423 reviews
Rating 6 - Okay. 51 out of 423 reviews
Rating 4 - Poor. 16 out of 423 reviews
Rating 2 - Terrible. 6 out of 423 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bad experience in Florence with this hotel and staff,never ever want to go there.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Good location. Friendly.
Stayed 1 night in Jan 2020

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right next to the train station which is very convenient. The staff was also very helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay
Great stay. Breakfast on the grounds in the morning was fantastic. Small bathroom/shower but this is the norm for the area.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, nice staff and next door to train station & tram. Massive room as well. Only downside is small shower area.
Stayed 1 night in Aug 2019

8/10 Good

PK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and safe.
Hotel was easy to find - just opposite main train station. Reception staffs were helpfull and pleasant. Room was moderate. House keeping was up to standard. Breakfast was simple. Elevator was small but no big issue. Tram station outside hotel - 1min walking distance. Overall a good stay..
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really good garden.Ten minutes walk from the Duomo. Decent hotel for the right price.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with the room, very convenient with the location being close to the station, and lovely breakfast
Stayed 2 nights in Aug 2019

8/10 Good

Rucheer

Liked: Cleanliness, staff & service
The location is amazing and really close to the Santa maria novella train station. The staff was very helpful and room was worth the price.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Conveniently close to the train station. Uncomfortable bed. Nice breakfast.
Stayed 3 nights in Jul 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Highly recommend this accommodation as it is very close to the train station. Very professional and helpful reception staff, clean and comfortable rooms.
Stayed 2 nights in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good option, close to the main train station and about a 10 minute walk to the centre. Breakfast is okay.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Nothing really. Reception renovated upper floors very shopworn and out of date
Stayed 4 nights in May 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence Gem
Hotel is in a great location next to Florence Central train station. Perfect for people who are travelling through Italy like we were. Rooms were spacious and kept very clean. Bed comfortable and bathroom large enough with great shower cubicle. Breakfast was good and the service very prompt. Staff were very helpful and informative. Lovely rear breakfast garden. Overall an excellent place to stay for a few nights for travelling guests.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location prefect for day trips around tuscany
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Tasty breakfast.
Stayed 1 night in Apr 2019

6/10 Okay

Boo Tiong

Disliked: Staff & service
Poor service from reception
Not the nice hotel I expect
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff was very friendly & helpful.
Stayed 1 night in Mar 2019

2/10 Terrible

Boo Tiong

Disliked: Staff & service, property conditions & facilities, room comfort
Not a pleasant hotel
Hotel try to ask for unreasonable price when we try to extend another 2 nights, we managed a better hotel with cheaper rate just 280 m away The room was very small and looks like an ancient building. Although it is very near train station
Stayed 1 night in Feb 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel close to everything
Closevtonthecrail station - quiet.. good breakfast .. helpful friendly professional staff
Stayed 3 nights in Jan 2019