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Hotel La Gemma

5.0 star property

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Photo gallery for Hotel La Gemma

Front of property
Lobby lounge
Junior Suite (35sqm) | Premium bedding, minibar, in-room safe, desk
Suite (Prestige) | Premium bedding, minibar, in-room safe, desk
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
$486
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Ponte Vecchio
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Wifi)

Suite, 2 Bedrooms (Wifi) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (35sqm)

Junior Suite (35sqm) | Premium bedding, minibar, in-room safe, desk

Junior Suite (35sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room (WiFi)

Superior Double Room (WiFi) | Premium bedding, minibar, in-room safe, desk

Superior Double Room (WiFi)

10.0 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige) | Premium bedding, minibar, in-room safe, desk

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Signature Double Room (20sqm)

Signature Double Room (20sqm) | Premium bedding, minibar, in-room safe, desk

Signature Double Room (20sqm)

9.6 out of 10
Exceptional
(8 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (30sqm)

Deluxe Double Room (30sqm) | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (30sqm)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Loft, 38sqm)

Suite (Loft, 38sqm) | Premium bedding, minibar, in-room safe, desk

Suite (Loft, 38sqm)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 657 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Hotel La Gemma

5-star hotel in Historic Centre of Florence
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hotel La Gemma features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, concierge services, and an elevator. Parking is available onsite for a surcharge.

Hotel La Gemma is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 65 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 33 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 33 for adults and EUR 33 for children
  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT048017A1CYOU9I36

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Reviews

Hotel La Gemma Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 189 out of 219 reviews
Rating 8 - Good. 18 out of 219 reviews
Rating 6 - Okay. 8 out of 219 reviews
Rating 4 - Poor. 1 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

Reviews

10/10 Excellent

Sharilyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! The stunning room, the beauty, the breakfast, the drinks, the spa & the kindness of every staff member we spoke to! Everyone went completely above and beyond to make sure our visit was the absolute best! We have travelled quite a bit & I would honestly say this is one of, if not the, top hotel we’ve ever stayed in. The bed & the pillows are a great test of a good hotel, and believe me, they did not disappoint! Please do not believe the negative reviews you read regarding this beautiful hotel; they cannot be from anyone that stated here. We cannot wait return to La Gemme!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shemika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stunning and I loved the access we had to the rooftop. It was a beautiful way to see Florence up top.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonietta

Stayed 1 night in Aug 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our fourth and final time staying at this hotel. Front desk staff was not helpful (almost rude)and it would have been nice to get some kind of recognition for our loyalty. All high end hotels are proud to say that their guests are loyal. Not La Gemma.Our room was tiny and extremely noisy . Still a very well maintained hotel in an excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth Smith Currie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel for a visit to Florence. Excellent rooms, service, food and location. Fabulous!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vasha

Traveled with family
Liked: Amenities
Stunning space, with the kindest, warmest service
Stayed 3 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow what a stay! Expertly designed, curated, and comfortable. Hotel La Gemma is in the heart of Florence but still tucked on. quiet side street to avoid the hustle and bustle of the city. Would immediately stay again.
Stayed 3 nights in Jul 2025

6/10 Okay

Nadia

Traveled with family
Location was perfect. While the main rooms on the property are nicely done, the guest rooms are run down: wall sconces were falling out of the walls, garbage pail was broken, the walls had scuff marks and peeling paint and dirt, the carpet in our room was very dirty, the hallways are carpeted and a terrible smell of mildew emanated from them. We appreciated the free refill of the mini bar, although this was not done each day of our stay. Hotel staff was inattentive and while polite, didn’t do much to ensure we had a fabulous or memorable stay. We requested an extra luggage stand twice and never got one, we just gave up. Disappointing overall as the rates are very expensive. Might be rated five star but definitely not five star accommodations and service. We will not be recommending or returning the next time we are in Florence.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable experience

Hotel La Gemma is one of THE best hotels we have ever stayed at. The warmth of everyone who worked there was amazing, including the owners. The drinks delightedly refreshing and delish. Don't forget to ask about the stories behind them. Beds super comfortable and great for afternoon naps to get away from the heat. We might fly back to Florence just to stay here again. Can't wait to stay at other hotels from the Cecchi family!
Stayed 2 nights in Jun 2025

10/10 Excellent

angelique m.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique property with a consistent design theme and good service, clean and comfortable rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! Close to everything. Great room- great staff and very good room! Close to shopping and close to all main attractions to see. Loved this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Excellent hotel and location. Staff very polite and professional. Wonderful breakfast.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They could not do enough for you. Best staff ever
Stayed 3 nights in Jun 2025

10/10 Excellent

ENRIQUE

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an absolutely incredible experience. The location paired with the quality has got to be indisputably among the best you can get in Florence. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Dennise

Liked: Cleanliness, amenities, property conditions & facilities
Ambience and service was absolutely spectacular. Seriously they go above and beyond and their location in Florence is nearby shopping stores, and we thought it was pretty central to everything. Breakfast was a 10 out of 10. Drinks were a 10 out of 10. Truly, everything was beautiful.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcia

Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stylish room. The staff made us feel like royalty and were very sad to leave. The breakfast is wonderful and the location can't be beat. You step out the door and into the action. However, it's not noisy at nigh which can be a problem in a city that parties all night. We urge anyone coming to Florence to stay at La Gemma. You will not be disappointed.
Stayed 4 nights in May 2025