See all properties

Hotel La Gemma

5.0 star property

Choose dates to view prices

Photo gallery for Hotel La Gemma

Front of property
Suite (Prestige) | 1 bedroom, premium bedding, minibar, in-room safe
Junior Suite (35sqm) | 1 bedroom, premium bedding, minibar, in-room safe
Lobby lounge
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly

Explore the area

Map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Ponte Vecchio
    ‪3 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Suite (Loft, 38sqm)

Suite (Loft, 38sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Loft, 38sqm)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (WiFi)

Superior Double Room (WiFi) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room (WiFi)

10.0 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room (20sqm)

Signature Double Room (20sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Double Room (20sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (30sqm)

Deluxe Double Room (30sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (30sqm)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Wifi)

Suite, 2 Bedrooms (Wifi) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (35sqm)

Junior Suite (35sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (35sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 657 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Reception

Bernini Palace

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1008)
$514 nightly
The price was $569
The price is $514 total
includes taxes & fees
Bernini Palace

About this property

Hotel La Gemma

5-star hotel in Historic Centre of Florence
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hotel La Gemma features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, concierge services, and an elevator. Parking is available onsite for a surcharge.

Hotel La Gemma is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 65 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 33 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 33 for adults and EUR 33 for children
  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT048017A1CYOU9I36

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 184 reviews
Rating 8 - Good. 14 out of 184 reviews
Rating 6 - Okay. 6 out of 184 reviews
Rating 4 - Poor. 1 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

drew, lake balboa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
is the property beautiful? yes. Is the staff accommodating enough to warrant the price of a stay? Absolutely not. Will staff be there to welcome you upon arrival and perhaps help get your luggage thru the door? Nope. Will they watch from behind the counter as you struggle? Yep. Will the very nice bartender recommend you a restaurant only for you have the front desk tell you no they can't help make you a reservation because they know that restaurant is all booked? Yes. Will you then call that same restaurant yourself and secure a reservation no problem? Again, yes. Can you find better service elsewhere at a fraction of the cost? Almost certainly yes. But hey I'm sure your Instagram pics will be cool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with great staff! Rooms are fantastic!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem in the heart of the city. Close to everything. Breakfast is phenomenal and staff went above and beyond to meet every need!
Stayed 3 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Everything was perfect. Incredible service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Stayed 4 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. My son and I stayed for a night, gorgeous decor, staff is absolutely amazing, very very accommodating, kind and helpful! Can’t wait to go back!
Stayed 1 night in Feb 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Perfect location for a walking everywhere in Florence. All the staff were charming and very helpful during our stay. Delicious breakfast included. We will definitely stay again for our next visit to Florence.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous. Way more than I expected and the service was outstanding. The design overall was stunning. Can’t wait to go back
Stayed 2 nights in Feb 2025

8/10 Good

Mor

Liked: Cleanliness, staff & service, property conditions & facilities

Great Room but Some Disappointments

Overall, the room was good – spacious, with a fantastic shower, ample closet space, and complimentary soft drinks. Breakfast was also perfect. However, there were some downsides. Our room faced the internal courtyard, which served as a smoking area with music playing all day, sometimes late into the night. Whenever we opened the door for fresh air, cigarette smoke and noise filled the room. Even with the door closed, the noise was noticeable, making it difficult to rest during the day. Additionally, the pillows were uncomfortable and caused back pain. Another disappointment was that housekeeping didn’t replenish the toiletries we used, leaving us without conditioner when we needed it most – just before heading to the airport.
Stayed 3 nights in Feb 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a true gem with a warm and accommodating staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Gemma is still a Jewel of a Hotel in Florence

Once again we stayed at La Gemma, a wonderful boutique hotel in Florence (Firenze), with all you need in life from a hotel— comfort, location, beauty in decoration, superb breakfasts, and a nice bar. This time, we want to single out Marinella among the staff—she was the maestro at the breakfast, directing us and others at our tables, taking our orders with a smile (never the same, my wife and I) and more. But all the team is great—from the bosses to the cleaning people and the restaurant staff. Thank you Marinella, and thank you La Gemma!!
Stayed 3 nights in Dec 2024

10/10 Excellent

ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central Florence on a quiet street. Efficient, friendly Service and staff. Lots of nearby restaurants and shopping.well appointed rooms and fabulous breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful elegant hotel. Lovely breakfast provided. Perfect location.
Stayed 7 nights in Oct 2024

10/10 Excellent

luxmy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, welcome drinks so good and loved the balcony attached to our room!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, Amazing staff, quiet and special
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Gemma was one of our most memorable hotel stays ever. Everyone was very welcoming and the hotel was inquisitively stunning. The individualized service was exceptional, friendly, and the hotel accommodations were beautiful. The bar and breakfast menus were divine.
Stayed 2 nights in Oct 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful and friendly and very professional. The hotel location is fantastic, being close to very many 'sights'.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing hotel, good size rooms. Very clean. Kind staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Ilias

Liked: Cleanliness, staff & service, property conditions & facilities
In the center of Florence, close to everything. Perfect.
Stayed 3 nights in Sep 2024