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Hotel La Scaletta Al Ponte Vecchio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel La Scaletta Al Ponte Vecchio

View from property
Hallway
Executive Suite (Jacuzzi) | Down comforters, memory foam beds, minibar, in-room safe
Reception
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Via Guicciardini 13, Florence, FI, 50125
  • Historic Centre of Florence
    1 min walk
  • Pitti Palace
    1 min walk
  • Ponte Vecchio
    3 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

View all photos for Luxury Suite

Luxury Suite | Down comforters, memory foam beds, minibar, in-room safe

Luxury Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Jacuzzi)

Executive Suite (Jacuzzi) | Down comforters, memory foam beds, minibar, in-room safe

Executive Suite (Jacuzzi)

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room | Down comforters, memory foam beds, minibar, in-room safe

Basic Double Room

  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Down comforters, memory foam beds, minibar, in-room safe

Standard Double Room, Garden View

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Down comforters, memory foam beds, minibar, in-room safe

Standard Double Room

  • 142 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, Garden View

Economy Double Room, Garden View | Down comforters, memory foam beds, minibar, in-room safe

Economy Double Room, Garden View

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View | View from room

Superior Double or Twin Room, Garden View

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Down comforters, memory foam beds, minibar, in-room safe

Deluxe Double Room, Garden View

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, memory foam beds, minibar, in-room safe

Deluxe Double Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, memory foam beds, minibar, in-room safe

Superior Double Room

  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Jacuzzi)

Deluxe Suite (Jacuzzi) | Down comforters, memory foam beds, minibar, in-room safe

Deluxe Suite (Jacuzzi)

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Garden View

View from room

Suite, 1 Queen Bed, Garden View

  • 498 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Royal Suite

Royal Suite | Down comforters, memory foam beds, minibar, in-room safe

Royal Suite

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Down comforters, memory foam beds, minibar, in-room safe

Comfort Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, memory foam beds, minibar, in-room safe

Classic Double Room

  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Sofa Beds

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About this property

Hotel La Scaletta Al Ponte Vecchio

3-star hotel in Oltrarno
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel La Scaletta Al Ponte Vecchio offers 11 accommodations with minibars and safes. Memory foam beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with digital channels. Bathrooms include bidets and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Florence hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Hotel La Scaletta Al Ponte Vecchio is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Panorama Restaurant - This restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to midnight; EUR 35 per night; reservations required

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Panorama Restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 3 floors
  • Built in 1400
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the property in advance with their estimated arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 35 per night (492 ft away; open 7:00 AM to midnight)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJO7OTX6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Scaletta BW Signature Collection Best Western Florence
Hotel La Scaletta Florence
La Scaletta Florence
Hotel Scaletta BW Signature Collection Best Western
Scaletta BW Signature Collection Best Western Florence
Scaletta BW Signature Collection Best Western
Hotel La Scaletta Best Western Signature Collection
Hotel La Scaletta Florence
La Scaletta Al Ponte Vecchio

Hotel La Scaletta Al Ponte Vecchio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 429 out of 781 reviews" "
Rating 8 - Good. 251 out of 781 reviews" "
Rating 6 - Okay. 58 out of 781 reviews" "
Rating 4 - Poor. 29 out of 781 reviews" "
Rating 2 - Terrible. 14 out of 781 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan, Dudley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The roof deck seating for breakfast provided stunning views of the city.
Stayed 1 night in Sep 2024

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel- high ceilings and big windows. Perfect location and the rooftop restaurant was lovely!
Stayed 3 nights in Sep 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for sightseeing, good restaurants nearby. Hotel staff reception staff very friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Amber

Traveled with partner
Liked: Cleanliness, staff & service
We arrived at the facility at 2pm and they offered for us to store our luggage which was very kind as our room wouldn’t be ready until 3pm. When we returned, it was very apparent that the room was nothing like any of the photos of the room I paid for. We navigated, with much difficulty the maze of stairs, doors and hallways back to the front desk and kindly asked them if there was a mix up, they said no, this was the Superior Double Bed with a garden view and that there was nothing they could do because they were completely booked. Upon returning to the listing on Expedia I found it was obvious that the room they gave me was the Economy Double Room with a Garden View, a room half the cost of what I paid. The hallways smelled like sewer every time we walked back to our room and the room itself was so empty and dark, it felt ominous. The staff was always kind and helpful, so I feel bad giving them a bad review, but the room was so awful, if I had known there was a possibility of getting a room like that, I never would have stayed there. It was by far the worst place we stayed in Italy. I’m sure the other rooms are nicer. In fact the one next to us was bright and airy and had a window 3 times the size of ours, and the ones in the listing that I paid for were very nice as well, but you do run the risk of getting stuck with a room like we had at this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only stayed for one night, but upon arrival the front desk was very friendly and helpful. They helped us with our luggage to the room (note to future guests, there are quite a few stairs to the rooms). Once in our room it was spacious with a comfortable bed and great view to the garden! We wish we were staying for more nights as this place was in a great location and walkability to pointe vecchio and lots of great shops and restaurants!
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Traveled with my daughter our flight was canceled arrived at 1am . Gentlemen at front desk was very kind and took great care of us. Next day another staff member helped me plan a private tour to the countryside . He set us up with Albert Zeka. Went to a beautiful boutique vineyard. Most magical day I have ever experienced. I will be back . Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Kendyl

Liked: Amenities
Loved our stay at La Scaletta!!! It was was our 30th wedding anniversary and Florence was our last stop in Italy. Needless to say, La Scaletta will always be remembered due to the occasion🙌🥰❤️🇮🇹
Stayed 3 nights in Sep 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel. Staff have great communication and were very helpful. The location is amazing, walkable to pretty much anywhere, but slightly out of the heart of the tourist area. The breakfast is very touristy, so I wouldn’t waste your time with that. Mattress was very firm for my liking, but the rooms are beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Inger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the layout - it’s an OLD building and each ‘floor’ actually has several levels. We never did find the elevator again to go back down - we had to take the stairs…
Stayed 1 night in Sep 2024

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
I want to give it a top rating BUT, room 107 is next to the cleaning room, so the constant noise going back and forth was a little bothersome especially when one is trying to rest. Not sure if there was construction above the room BUT that was a lot of noise to early in the morning. Lastly, not sure where the odor was generating from BUT, there was. strong odor in the little hallway where room 107 is located. Other than that, HOTEL LA SCALETTA was wonderful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very convenient location with friendly and helpful staff. A few minutes from the Ponte Vecchio on the quiet side of the river and very close to the Palazzo Pitti. Beautiful rooftop dining with amazing sunset views and the food was delicious and quite reasonably priced. Good playlist too. The only downside were the stairs but in a 14/15th century building it was too be expected and I was aware of then before booking.
Stayed 4 nights in Aug 2024

6/10 Okay

VIVIAN

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is like a maze, difficult to find your room. Elevator is a sweat box for two, doesn’t fit anything! Air conditioner is weak and bar fridge doesn’t work.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colbey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a wonderful location in Florence. It is just across the Ponte Vecchio bridge— within a 5-10 minute walk to the major centers. The walk was quite lovely and scenic, with views of the water and architecture. It is a little on the quieter side, which my husband and I really enjoyed as Florence is very busy. The check in process was easy and the staff were very friendly. The hotel itself also has great amenities, including a beautiful restaurant, sky bar and gelato shop. We recommend it to anyone staying in Florence!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Beautiful hotel and locations
Stayed 1 night in Aug 2024

8/10 Good

Rajaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Josue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good the room size, location, the cleanliness and cleaning staff. HOWEVER a young Italian man (unfortunately I did not get his name) who works in the front desk was very rude both during check in and check out. He spoke and treated me as If I did something wrong to him or as if he had a personal problem with me. Very unprofessional not welcoming at all.The lady at the front was very polite welcoming but that young man needs to be retrained on how to give customer service and treat paying customers with respect. Example: during check out he didnt great me or smile barely made any eye contact with me and asked for the local tax payment. As I pulled out my credit card he very rudely said "you where told the payment had to be in cash...the payment has to be in cash"..he repeated himself three times as if insiuating I didn't have it. I pulled out the money and gave it to him he didn't say thank you it was very insulting. He needs to be retrained or put on the cleaning staff if he hates dealing with happy tourist who come spend money and unwind.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Florence
Super location by Ponte Vechio. Staff very friendly and accommodating. Don't miss the beautiful fresco in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Georges

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Easy walking distance to all the tourist attractions and restaurants. The room was immaculate and large. Breakfast was good but they charged for you to fill your water bottle. We would stay at this hotel again when visiting Florence.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Located walkable to tourist attractions across the Ponte Vecchio with many local authentic restaurants nearby.
Stayed 3 nights in Jul 2024