This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel La Scaletta Al Ponte Vecchio offers 11 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with digital channels. Bathrooms include bidets and hair dryers.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Florence hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.
Hotel La Scaletta Al Ponte Vecchio is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Panorama Restaurant - This restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available from 7:00 AM to midnight; EUR 35 per night; reservations required
Food and drink
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Panorama Restaurant
Things to do
TV in common areas
Family friendly
Babysitting (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
Elevator
Hardwood flooring in room
More
1 building
3 floors
Built in 1400
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Down comforter
Memory foam mattress
Pillow menu
Bathroom
Bidet
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LED TV with digital channels
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property in advance with their estimated arrival time.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 16 per person
Nearby parking fee: EUR 35 per night (492 ft away; open 7:00 AM to midnight)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJO7OTX6
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Scaletta BW Signature Collection Best Western Florence
Hotel La Scaletta Florence
La Scaletta Florence
Hotel Scaletta BW Signature Collection Best Western
Scaletta BW Signature Collection Best Western Florence
Scaletta BW Signature Collection Best Western
Hotel La Scaletta Best Western Signature Collection
Hotel La Scaletta Al Ponte Vecchio Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 543 out of 954 reviews
10 - Excellent
543
Rating 8 - Good. 291 out of 954 reviews
8 - Good
291
Rating 6 - Okay. 73 out of 954 reviews
6 - Okay
73
Rating 4 - Poor. 31 out of 954 reviews
4 - Poor
31
Rating 2 - Terrible. 16 out of 954 reviews
2 - Terrible
16
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Sydney
Traveled with family
Oct 7, 2025
Liked: Cleanliness, staff & service
hotel has confusing layout. we found a bathtub in our suite bedroom
The staff were very welcoming and provided helpful information. The location was superb and the rooms were a great blend of old and modern. Would definitely stay here again.
Very nice hotel,cosy and quiet, in an historical building and close to all the attractionsJust one minute from Ponte Vecchio . There are plenty of options for parking and a great choice of restaurants. Plus the roof top restaurant is excellent
Terrible service, agressive, unpolite, disrespectfull. Room and restroom too small.
Bad food and beverages.
They do not offer parking.
Small and terrible acceso to the restaurant and elevator.
. I Will never use hotel.Com again.
The Hotel La Scaletta is the ideal base for a visit to Florence. Only 2 minutes to the Ponte Vecchio in one direction and two minutes to the Pitti Palace and Boboli Gardens in the other. All the main attractions such as the Uffizi Gallery, Duomo and Baptistry are just a few walk minutes away.
Florence is crazy busy but once you step in through the ancient archway to the hotel reception it is an oasis of calm. For our first few night we had a Garden Double Room set in a quiet courtyard and lovely garden. It was so peaceful and yet the hustle and bustle of the Ponte Vecchio was only a few metres away. We returned a few days later after a wedding and found we had been upgraded to a Superior Room on one of the upper floors. The room was delightful with a huge bed and lovely bathroom.
Breakfast was good. Buffet-style with the option to eat on the rooftop terrace with amazing panoramic views of Florence.
Florence is a really walkable city and there are loads of places to eat, grab a panini or a gelato within a few steps of the hotel. Taxis from Santa Maria Novella Station are plentiful but ranged in price from15 to 30 euros.
**Word of warning!** If you use the tram to travel into the city from Florence Airport be on your guard for pickpockets! They target people stressing with suitcases getting onto the trams. They nearly got my husband's wallet!
We loved our stay at the Hotel La Scaletta and highly recommend for perfect Florence holiday.
Very good location and easy to get to. Staff was friendly and accommodating. Roof top is great for sunset. Could use a bit more storage like cabinets and the bathroom was very tight (although shower was huge and jetted tub was perfect size). Also we can hear footsteps above us but those are just small things and definitely not a deal breaker. Tall ceilings, and had a mix of modern and vintage feel. Breakfast was simple but delicious. Would definitely come back again. Thank you.
Lovely hotel. Staff were excellent. Great location. Easy to walk to all the attractions but a bit of a bumpy walk to/from the station with a wheels case (cobbles everywhere) so maybe consider the bus or taxi. Quirky layout of hotel so maybe not for people with mobility issues. Plenty of places to eat nearby. Would definitely stay there again.
Loved the rooftop restaurant and the location for shops and tours
brent
Stayed 3 nights in Aug 2025
6/10 Okay
Konstantinos
Traveled with family
Aug 23, 2025
Disliked: Staff & service
The hotel doesn't live up to its Expedia description. It was advertised as a 4-star, but the service, including the staff, was not up to that standard. The sky bar terrace and the breakfast area were also much smaller and less comfortable than they appeared online.
The staff were very friendly and helpful, the room was beautiful and the restaurant on the roof had a fantastic view and delicious food as well. We would happily stay here again.